Knowledge Base - Enterprise Workloads
549 articles
- User Guide - Preparing your environment for successful Druva VMware Backup
- User Guide - Preparing your environment for successful Druva Oracle DTC Backup
- User Guide - Preparing your environment for successful Druva Disaster Recovery
- User Guide - Preparing your environment for successful Druva Oracle PBS Backup
- User Guide - Preparing your environment for successful Druva Oracle PBS Restore
- User Guide - Preparing your environment for successful Druva Oracle DTC Restore
- User Guide - Preparing your environment for successful Druva File Server Backup
- User Guide - Preparing your environment for successful Druva MS-SQL Database Backup
- User Guide - Preparing your environment for successful Druva MS-SQL Database Restore
- User Guide - Preparing your environment for successful Druva VMware Restore
- User Guide - Preparing your environment for successful Druva NAS Shares Backup
- User Guide - Preparing your environment for successful Druva NAS Share Restore
- User Guide - Preparing your environment for successful Druva Hyper-V Backup
- User Guide - Preparing your environment for successful Druva Hyper-V Restore
- User Guide - Preparing your environment for successful Druva Nutanix AHV Backup
- User Guide - Preparing your environment for a successful Druva Nutanix AHV Restore
- User Guide - Preparing your environment for successful Druva File Server Restore
- Why do I see a lock icon on a range of my recovery points?
- Restore Check FAQs
- Druva Supportability Matrix for Azure VMs with Different Disk Encryption Types
- Which are the supported storage regions of Phoenix?
- Enable or disable debug logging and collect logs for Phoenix workloads
- Active Directory Recovery Limitations with VMware Druva Backups
- FAQ: VM Migration and UUID Changes on a Standalone Hyper-V Host
- How to Restore Entra ID-Joined VMs and Maintain Entra ID Connectivity
- How to Verify the Connection Status Between Server/Backup Proxy and Phoenix Cloud
- FS and NAS Backup Job are Successful with Errors Due to Open Temporary Files
- How do I create a new activation token for VMWARE backup proxy?
- How to Check if the Phoenix Backup Store is Listening on Port 9090
- How to capture & download Process Dump in Windows for a Specific Process
- How To Disable UAC temporary to allow Application Installation
- How to Increase the TurboTier R3 data volume from 1 TB
- How to Display Isilon Privileges from Isilon CLI
- EC2 Airgap FLR: Restoring Files Directly to Your AWS
- How to unsubscribe to status updates form Druva Phoenix Cloud.
- How to Manually Refresh the VM List on VMware in Druva
- How to Manually Refresh the VM List on Hyper-V in Druva
- How to Check and Modify Shadow Copy Storage on Windows
- How to capture & Download Procmon Logs in Windows
- How to Address Forgotten Root Password for Ubuntu Linux VMware Backup Proxy
- How to download logs without WinSCP
- How to Manually Update a Disaster Recovery (DR) Copy
- How can I backup File Server for Hybrid Workload ?
- How can I configure backups for NAS Device in Hybrid Workload?
- How can I configure a database backup for MS SQL Server in Windows?
- How to check billing information for Enterprise Workloads?
- How to check the storage region for a Backupset
- How to change the IP address of the TurboTier Linux server without vApp option
- How to list specific Realize events using filter parameter
- How to Update Azure Backup App Permissions
- How to use Druva Network Performance Tool
- Steps to perform manual restore from one RAC to another RAC
- Perform a System State and Bare Metal Backup & Recovery with Enterprise Workloads
- How to back up PostgreSQL database on VMware
- How to sync time with Amazon Time Sync Service
- SQL Queries to fetch backup job details
- Re-register Oracle Direct to Cloud Agent
- Phoenix storage compaction
- How to view the user/admin privileges for backup, restore, and OVA deployment in vCenter or ESXi
- NAS Backup: Create a NAS Role and User on Dell EMC Isilon Using CLI with Required Permissions
- How to verify whether the ESX/vSphere host is licensed for vStorage APIs
- Oracle PBS| How to change default restore location
- How to use old Nutanix backup proxy to perform FLR
- How to use OpenSSL to verify certificate for phoenix.druva.com
- How to upgrade the Phoenix Backup Store
- How to update vCenter credentials over a vCenter backup proxy from Phoenix Management Console
- How to update the vCenter credential over a Standalone or vCenter backup proxy
- How to terminate the DRaaS proxy of AWS
- How to restore vCenter/ESXi across organizations in different storage regions
- How to subscribe to status updates for Druva Phoenix Cloud
- How to set archive mode in RMAN
- How to perform backup or restore of a virtual machine using specific VMware backup proxy
- How to resize the Phoenix Backup Store (PBS) restore volume
- How to reset the Druva console password for other administrator
- How to re-register an accidentally registered server as a new server
- How to protect the vCenter appliance with Hybrid Workloads
- How to move Phoenix logs and Phoenix configuration directory to a custom location
- How to promote Phoenix Cloud Administrator to Druva Cloud Administrator
- How to Migrate Druva Phoenix Backup Proxy from One Organization to Another Organization
- How to increase ZPool storage space for Oracle PBS
- How to fix detected vulnerabilities on VMware backup proxy
- How to exclude database from an SQL instance backup
- How to exclude a virtual disk - VMDK from VMware backups
- How to enable Virus or file hash scan on restores
- How to give permissions to the system user in SQL Management Studio when Phoenix SQL backup fails with permission issue
- How to enable the Disabled PBS
- How to enable or disable debug logging for SQL server agent
- How to enable or disable debug logging for Druva NAS proxy
- How to enable or disable debug logging for Druva VMWARE backup proxy
- How to enable or disable debug logging for Phoenix TurboTier
- How to enable or disable debug logging for Oracle backups
- How to enable or disable debug logging for Oracle Direct to Cloud backups and restores
- How to enable or disable debug logging for File Server Agent
- How to enable or disable debug logging for Hyper V host
- How to enable or disable debug logging for DRaaS
- How to enable debug logging for Phoenix Hyper-V FLR proxy
- How to enable a SQL native (copy-only) backup
- How to deploy Phoenix AWS Proxy using CloudFormation Template
- How to Deploy Specific Druva Phoenix VMware role
- How to delete an unconfigured SQL server from the Druva Management Console
- How to create a one-time backup set for infinite retention in Phoenix
- How to Configure Druva Agent to take live Backup as a workaround for VSS Issues
- How to configure GeoFencing for Phoenix with ADFS
- How to delete an existing vCenter or ESXi setup
- How to Configure ADFS 2.0 with Phoenix
- How to collect Proxy Deployer Logs from the First Proxy Deployer tool
- How to collect the Enterprise Workloads detailed job logs
- How to Configure ADFS 3.0 with Phoenix
- How to collect Circular and Chain network captures on Windows
- How to collect procmon trace using Task Scheduler
- How to change the VMware backup concurrency
- How to change the time zone on the Phoenix Jobs page
- How to change the transport mode for VMware backups and restores
- How to change the timezone on a Linux TurboTier
- How to collect a crash dump in Windows
- How to change the default password of Phoenix backup proxy
- How to change the storage destination of VM backup sets
- How to change the Druva agent metadata location on a Linux server to prevent backup failures
- How to change storage location of backup sets
- Auto deploy Windows Phoenix Agent for Public and GovCloud
- How to access the GovCloud for Hybrid Workloads/inSync for Dell Customers.
- How to back up an encrypted disk using BitLocker by Phoenix Agent
- How to Automate Druva Phoenix File server agent installation and Activation for CentOS server
- Allowing the backup proxy to have access privilege to a specific resource pool
- Adding existing Virtual Disks to a Virtual Machine
- Adding a VM to a new DR plan fails
- Draas - How to connect to Druva AWS proxy
- How to Increase the TurboTier R1 and R3 data disk from 1 TB
- How to Configure Static IP for Linux TurboTier
- How to Keep Backup Data on the Storage indefinitely
- How to collect HAR (HTTP Archive Viewer) logs to capture a browser trace for troubleshooting in different browsers
- How can I configure Virtual machine backups for VMware ESXi / vCenter version x.x.x?
- How to find an entitlement ID on Dell PowerProtect Backup services portal?
- How to Delete a VMware Backup Policy in Druva Phoenix
- Oracle Restore Failure Due to Insufficient Space with error ORACLE_DTC5
- Oracle DTC (Direct-to-Cloud) restore operation was failing with error ORACLE_DTC26.
- VMware backups failed to connect to the TurboTier due to an SSL issue, causing them to fall back to the cloud.
- Oracle PBS RMAN Stuck and Backup Fails Due to Extended Crosscheck Duration
- SQL Differential Backup Failure – 'Failed to Start Upload on sql-ioclient' Due to Full Log File
- SQL Restore Fails with 'Access is denied' (Event ID 24583 / Error SQL35)
- Linux File server Backups Show Incorrect Size Due to Virtual Files
- Hyper-V VMs Not Listing/getting discovered in Druva Console
- Unable to discover Hyper-V VMs in the console
- DR Restore Failure Due to IAM Role Issues on AWS Proxy
- DR restore jobs fail with INTERNAL 65535 due to SSL certificate verification failure.
- VMware VM backup stalled with error - DISKLIB-CHAIN
- Azure SQL backup is failing with an error code AZURE_SQL1022
- Unable to Access Restored Azure Folders via Direct Blob URLs
- Symlink Files Marked as Missed with "The Parameter is Incorrect"
- Hyper-V | No VMs Discovered for One Host – Discovery Process Stuck
- Nutanix Backups Failing with Error Code AHV51 Due to API Authentication Failure.
- TurboTier appliances are displaying 0% used in the Phoenix UI, even though backup sets are attached.
- Backups to TurboTier are failing with the error: “Could not connect to TurboTier.”
- Nutanix Backup Proxy Fails Due to Invalid or Locked Credentials
- Unable to see the NAS proxy in the Phoenix UI after installation.
- SQL Log Backup Failure Due to Availability Group Health and Version Mismatch
- SQL Full/Differential Backups failing with SQL6 Error
- NAS Backup Fails with "failed to mount nas share as given network path not found" Error
- Failed to add/update static IP on AHV Backup Proxy
- Understanding "Not Scanned" Status in Cyber Resiliency for VMware data anomalies.
- Unable to Ping Druva Oracle PBS Server: ICMP Echo Requests Disabled in Kernel
- VMware backup proxy disconnected due to Linux Maintenance Mode during boot
- VMware Backup Fails with CBT Reset and "Task in Progress" Errors
- VMware backups fail with error code VMWARE_VDDK1
- Manual Agent Upgrade (6.X to 7.X) Fails with "Unknown Conflicting Device Type" Error
- Troubleshooting Error PHOENIX 187: Phoenix Agent Unable to Connect to Druva Cloud
- Hyper-V VM Restore Fails with Error HYPERV11
- How to Collect Druva VMware Proxy Machine Logs Using WinSCP
- Druva Console: Backup Activity Report Historical Data Limits
- VMWARE Disaster Recovery | DR Failback failed because the TCP connection to the source on destination port 50000 could not be established
- Azure File Share with NAS Proxy: Failed to fetch the NAS resource credentials from cloud
- Azure VM Restore failed with error Azure61462 – InvalidParameter “Cannot boot with OS image or disk”
- Backup jobs are stuck in a "running" state and fail to complete.
- How to Backup/Restore MySQL Databases using VMware VM
- Nutanix AHV VM discovery was failing with the error: "Nutanix AHV Server could not complete your Request.
- MS-SQL| Error PHOENIX187: Failure during device credential assignment
- VMWARE_GOVMOMI 7 – VM Backup Fails During Quiescing Process
- VMWare FLR | Failed to browse the Guest VM Directory
- CloudFormation Stack Deployment Fails When Using a Shared VPC
- VMware Backups Fallback from HOTADD to NBDSSL due to "Cannot access datastore" Error
- Phoenix Backup Store Activation Fails with "Connection refused" Error
- SQL Server VSS Writer is Missing Due to Insufficient Disk Space
- DRaaS Failover Fails Due to boot failed. error = You are not authorized to perform this operation.
- RMAN-07517: "Reason:The file header is corrupted" in Oracle
- Oracle DTC Restore completed but job failed with ORA-39700 database must be opened with UPGRADE option
- SQL Server backup failed due to VSS error: State: Waiting for completion
- SQL Backup Fails with Error SQL8 or INTERNAL 65535
- Unable to configure data volume on TurboTier R3 from the Druva console
- VMware VM Backup Fails with Error: "Cannot Concatenate 'str' and 'NoneType' Objects"
- Oracle DTC Restore Failing with ORA-28365: Wallet Is Not Open
- AAG SQL: Discovery failing with error “list index out of range”
- VMware FLR fails with GOS_SVC1 Error
- VM Restore Failure with Error VMWARE_VMOM15
- AHV discovery not running or showing old discovery time
- Enterprise Workload Agent Fails to Start on Windows Server 2019 or Later Due to Missing DLLs
- Oracle DTC redirected restore fails with an error “Failed to load Media Management Library”
- File Server Backup Failure Due to Privilege Error (Phoenix370)
- ServiceNow Scheduler Not Syncing: Last Sync Time Outdated and Changes Not Saving
- How to manually clear snapshots from the Oracle Phoenix Backup Store
- Failed to save e-key while adding Azure subscription
- Restore job failed due to SQL server compatibility level mismatch
- Unable to upgrade NAS Proxies from Druva Console
- Enterprise Workload Agent Activation Failure
- NAS NFS Share backup failed with Error 265
- Unable to delete the automatic Lambda Logs created in CloudWatch in AWS
- Druva Agent activation is failing, preventing backups from running
- Error Activating VMware Backup Proxies: 'Service Unavailable: Invalid Character '<' Found While Looking for the Start of a Value
- VMWARE | Full VM Restore Fails Due to Insufficient Permissions for Host USB Device Configuration
- VMWare first backup for a VM failed with Error : “Cannot concatenate 'str' due to vmname.vmx file missing nvrm properties.”
- VMware VM Restore Fails Due to Insufficient Storage Space
- Oracle DTC Restore Failing with an error Failed to recover controlfile. ORA-00059: maximum number of DB_FILES exceeded
- FSx NAS Backup Skips Files with "Permission Denied" Due to Unsupported Symbolic Links
- MS-SQL Backups Fail with Error SQL49 Due to a Missing Full Backup
- Error creating a backupset for Managed Instance – Failed to get subnet details.
- Azure Subscription onboarding fails with Msg:The subscription is not registered to use namespace 'Microsoft.ManagedIdentity'.
- Nutanix AHV Backup Proxy is in a Disconnected state
- Restore of Azure VM to another subscription fails
- Resolving TCP Port 443 Conflicts for TurboTier (CloudCache) Service on Windows Server
- Hyper-V FLR Proxy Network Issues Due to Incorrect VLAN Configuration
- Error in listing restore points. Error: Internal error
- Backup/Restore Failure – Error While Connecting to IOServer Process [Failed to Establish Session with GRPC Server]
- MSSQL | Port Conflict Between Druva and SSRS Agent Using Port 8082
- File Server Backup Fails or Hangs Due to Antivirus / EDR Interference (PHOENIX-228, PHOENIX-189, PHOENIX-187)
- Unable to configure the Data Volume on newly deployed TurboTier R3 Server (Windows)
- NAS Isilon backup failed error as Failed to create and initialize OneFS manager
- The Disaster Recovery (DR) Restore job fails with the error code: DR32779.
- Nutanix proxy network settings gives error when doing list network interface via ProxyConf
- VMWARE | Time Drift in Guest Operating System During Backups
- Unable to Locate the Most Recent File Server Recovery Point
- File Server Agent Installation Fails Due to Conflicting Device
- How to Check CBT Status for a Virtual Machine in Druva
- Credentials assigned to the VMware VM on the Druva Console are changing without any admin intervention
- DR Failover Failure: Generic Windows Runtime Error - Timed Out During Bootstrap Process (Exceeding 1800 Seconds)
- The agent upgrade fails with error code 1618, indicating that another installation is already in progress.
- VMWARE - Changes made to VM name on the vCenter side are not reflected in the Druva Console.
- Enterprise Workload Agent Activation Failure (x509: certificate signed by unknown authority)
- Oracle PBS Restore failed with Error while exporting restore path (Error Code : PHOENIX127)
- While Upgrading, Uninstalling, Installing Druva Phoenix Agent on a Windows Server we get error “The feature you are trying to use is on a network resource that is unavailable”
- VMware | Data Anomaly scan fails with guest OS access error
- SQL Restore to alternate SQL Instance fails with VSS 1
- VMware VM backups failing with INTERNAL65535 due to issues with nvram entry in the vmx
- VMware VM backups failing with INTERNAL65535 due to ESX host is not licensed
- VMware VM backups do not run as per the set timezone
- Discovery of RAC database for Oracle DTC workload is not working
- VMware backups fail with VMWARE VMOMI1 error and VSS error 12289
- Windows File server backup stays in Queued where Pre-scripts are added in the policy
- While performing VMware File Level Restore (FLR),files are getting skipped with info: “Skipping symbolic link” for NTFS De-Dedupe Volume
- VMware: VM is not getting detected in the Phoenix console
- VMware VM backups fails with Phoenix 1 Internal Error
- VMware SQL Application-Aware transaction log backup reports a canceled status
- Vmware Proxy Deployer fails to deploy proxy with Failed to call the OVA URL
- VMware VM Restore fails with Error VMWARE VDDK1
- VMWare FLR Restore getting browse time out
- VMware proxy upgrade fails from the Phoenix console
- VMware FLR browse fails to mount volumes
- VMware disk restore fails with Internal Error (Error Code : VMWARE VMOMI65535)
- VMware FLR does not retain modified date to the restored folders
- VMware file-level restore fails with the error - Failed to browse the guest VM
- VMware backups stay in the queued state with IO error Error 28 no space left on device
- VMware Backups fails with error VMWARE_VMOMI1 / VMWARE_GOVMOMI 7
- VMware backups to TurboTier fail with PHOENIX82 error
- VMware backups in Phoenix fail with Error in reading data from the Disk
- VMware backups fail with VMWARE VMOMI65535 - A general system error occurred
- VMware backups fails with error code PHOENIX127
- VMware backups fail with VMWARE VMOMI1 error and VSS error 8193
- VMware backups fail with NFC errors
- VMware backups do not run as per the set timezone
- VMware backups fails for Windows 2008 R2 with winerror 1168
- VMware Backup Proxy Disconnected Due to DNS Name Resolution Failure
- VMware backup proxy not visible with the Unable to set vCenter credentials error
- VMware Backup Proxy OVF deployment fails
- VMware backup proxy not visible on Druva console
- VMware Backup Proxy gives the permission missing errors when we try to activate it using the ProxyConf command in the VMC environment.
- VMware backup proxy activation fails when the backup proxy resides in vApp
- VMware backup fails with the VMWARE VMOMI65535 error: File is larger than the maximum size supported by datastore
- VMware backup proxy activation fails because of special characters in the hostname
- VMware backup for all VMs fails with 'Backup Window Expired' error
- VMware backup fails with "The method is disabled by 'com.vmware.vcDr'" error
- VMware backup fails with the 'Backup Window Expired' error when the transport mode is changed from HotAdd
- VMware backup fails with Failed to extract and set OS attributes collection from Prerequisites or VMX data
- VMware backup fails with error: VMWARE VMOMI65535-Unable to communicate with the remote host
- VMware backup fails if auto-enabled CBT is selected for a VM with incompatible hardware
- VMware app-aware backup process completes with a status of "Successful with Errors".
- VMware app aware backups of SQL databases complete successfully with errors
- VMWARE Appaware VM backup fails with error as unable to find IP Address of VM Object
- VM Restore to original location fails with Failed to find VM with UUID error
- VM vCenter proxy host deployment fails
- Snapshot removal causes the VMWARE VM to lose network connectivity or become unresponsive.
- VM Not Visible on Management Console due to missing UUID Issue
- VM jobs get queued due to disconnected Backup Proxy status on Phoenix Console
- VM backups fail in a Hyper-V Cluster configuration
- VM backups fails with Invalid VCenter/ESXi host credentials
- VM backup stalled with the error "got exception while parsing LCN and size from ntfscluster command” after a successful snapshot
- VMware VM backup fails with the INTERNAL65535 error - AttributeError NoneType object has no attribute product
- VM backup job completes successfully but generates Event IDs 50, 57, 137, 140, or 12289 (2006849) on Windows virtual machine
- VM backup fails with VMWARE_VDDK65535 error after ESXi or vCenter certificate update
- VM backup failure due to insufficient space in the datastore
- VM backup fails with the VMWARE VDDK65535 error (memory allocation error)
- VMware VM backup fails with INTERNAL65535
- VM backup fails with the error code VMOMI1 on a virtual machine running on Windows Server 2019
- VM backup fails with error VMWARE VMOMI65535
- vCenter registration using desktop client fails
- VM backup fails with 'Failed to find VM with UUID' error
- User databases gets skipped during SQL application aware backup
- Virtual machine refresh fails with the 'Failed to refresh vm list while deleting vms and vhost' error
- Unable to update NAS Share credentials from Phoenix Management Console
- Unable to power on backup proxy
- Unable to ping or RDP to the EC2 instance after a DR failover
- Unable to login via SSO
- Unable to discover the SQL Database
- Unable to discovery Hyper-V VMs due to English package not installed
- Unable to create new Administrator
- Unable to discover Hyper-V VMs on Phoenix Management Console for Hyper-V host with non-English language
- Unable to add a NAS device - Credentials invalid
- Unable to boot a P2V VM after a successful restore
- Unable to browse Files/Folder for FLR (File-level restore) for Hyper- V Restore
- Unable Power on the Druva Phoenix Backup Proxy
- How to Fix the "TurboTier unable to read/write on Volume" Alert
- MS-SQL database backup fails to create a snapshot
- Troubleshooting Spectre and Meltdown
- Troubleshooting Error 1450 ReadFile', 'Insufficient system resources exist to complete the requested service. (#100000017)
- Troubleshooting issues with Phoenix TurboTier
- Troubleshooting backup issue on Phoenix Cloud for VMware server
- Troubleshoot volume mounting error
- Troubleshoot Oracle configuration issues
- Troubleshoot error while editing backup sets
- Backup Proxy Deployment Fails on vCenter 6.5 with Error: "postNFCData failed: Capacity of uploaded disk is larger than requested"
- Troubleshooting Phoenix File Server Registration Errors (PHOENIX110 & PHOENIX128)
- The SQL Resource Name will display first 15 characters if the SQL server hostname contains more than 15 characters
- Snapshot Size on Storage Is Significantly Larger Than Original Linux File Server After Backup
- The ESXi or VM hangs during VMware backup
- SQS is unreachable phase-1 has failed
- SQL Transaction Log backup succeeds with errors
- The activation of the VMware Backup proxy fails with the error message "reason = 'unexpected error reading property'".
- SQL log chain broken issue when the same VM is backed up using VMware/HyperV policy on Druva
- SQL server backup fails with SQL 6 error
- SQL restores fail with the VSS1 error
- SQL log backups fail with error SQL8
- SQL Log backup fails with error “last backup LSN from the primary database is greater than the current local redo LSN”
- SQL Log backup fails with error “INTERNAL 65535”
- SQL log backup completes with “Successful with errors”
- SQL Log backup fails with a database corruption error
- SQL differential backup runs as full due to shrinking database size
- SQL discovery fails with ODBC SQL server errors
- SQL backups fail with the error PHOENIX185
- SQL backup hangs and fails with Backup Window Expired
- SQL differential backup runs as full due to backup start time mismatch
- SQL backups fail with snapshot error PHOENIX54
- SQL backup fails with VSS10 error
- SQL Backup fails with SQL3
- SQL backup failed: VSS Error: Operation timedout of gathering writer metadata
- SQL backup failed for only one database with INTERNAL 65535 error
- SQL backup fails with error VSS65535
- SQL App aware backup completes successfully with the error VM credential is invalid
- Some VMWARE VMs missing from the list on All Virtual Machines tab
- Some rights are disabled on the create role page
- socket error while create_connection with Error 10060
- Snapshot of VM failed
- Slight difference in the storage consumed value on the analytics page and storage page
- Shortcut access to Phoenix agent fails
- Share backups on Linux NAS proxy fail with error PHOENIX265
- Scenarios when the performance of an incremental VM backup is impacted and the job fails with the Backup Window Expired error.
- Server backups stuck in queue state
- Restoring a Hyper-V Full VM to a different host fails
- Restore of a VMware virtual machine fails with error VMWARE VMOMI65535
- Runtime Error while running Scanner CLI utility
- Rename Hyper-V host with a different name
- RMAN backups fails with an error 0RA-19870 AND 0RA-19625
- Restore of a file server fails with PHOENIX304
- Restore completes with errors without recovering a single file
- Restore failed due to an incompatible machine version on the host.
- Recover a ransomeware-affected server using Phoenix
- Registration of vCenter backup proxy fails with PHOENIX127
- Possible Causes of VMWARE backup proxy deployment failure
- Possible causes of TurboTier Decommissioning process gets stuck
- Possible causes for slow VMware FLR(File Level Restore)
- Common causes of Druva backup failures to a Linux TurboTier.
- How to resolve "Backup Window Expired" (PHOENIX158) errors for Druva backups
- Possible Causes for Hyper-V FLR restore issues
- Playbook - How to Collect logs and troubleshoot Oracle PBS and Oracle DTC issues
- Phoenix VMware backup fails on a VM with event id 1000 for VMware Tools
- Phoenix Windows Server activation fails with the error - Druva Phoenix Client service is not running
- Phoenix backup fails with the 'PHOENIX158 error: Backup window expired' after content rule was modified
- Phoenix backup fails with PHOENIX54 error
- Phoenix file server backups fail due to VM clones
- Phoenix Backup Store OS throws the nfsd:blocked for more than 120 seconds error
- Phoenix agent installation error: Another installation is in progress
- Phoenix Agent Service fails to start with error “specified service has been marked for deletion”
- Phoenix Agent setup does not start or launch on Windows servers
- Phoenix agent installation fails with an error while applying security settings
- Phoenix Agent activation fails with Phoenix1 - global name SyncLog is not defined
- Oracle Phoenix Backup Store backup job is in the queued state or stuck in running state
- Phoenix Agent installation fails due to an error during the installation of assembly policy
- Oracle Phoenix Store activation fails with the error: Phoenix1
- Oracle PBS backup failing with error ORACLE31
- Oracle incremental data file backup fails with the "RMAN Backup has failed. Please check RMAN logs for more details" error
- Oracle PBS does not show the ZFS pool mounted
- New authentication changes for Oracle DTC with new agent version
- Oracle DTC Database discovery failure alerts received after Oracle server upgrade
- Oracle DTC archive log backup fails with ORACLE DTC5
- Oracle DTC Backup failed for RAC database with ORACLE DTC5
- Oracle DTC backup fails with INTERNAL65535
- Oracle backup or restore fails to find an available port to start IOServer
- Nutanix VM backup fails with error AHV48 “Nutanix AHV API service not available”
- Nutanix VM Backup fails with Error AHV100
- Nutanix Full VM Restore and VM disk Restore fail with the Error: AHV 200
- Nutanix Backup Proxy deployment failure with error "Error occurred while reading cluster credentials”
- NAS Backup failed after changing the credentials for NAS device
- Possible causes for unsynchronized data residing on Phoenix TurboTier
- Not able to select the host while restore of the VM to an alternate location
- NAS backup fails with the filename, directory name, or volume label syntax is incorrect error
- NAS backup fails with Authorization Error for Dell Isilon NAS Device
- MS SQL VM Servers not visible in Phoenix Console
- Manually test VSS Shadow Copy Creation Using the Diskshadow Utility in Windows
- Login to backup proxy failed with ‘Authentication token manipulation error’
- Login fails with SSO after timeout from Druva console with ADFS as IdP
- Linux NAS backup fails with error Phoenix 370
- Linux TurboTier is showing as ‘Disconnected’ in the Phoenix Console
- Installation/Upgrade of Hybrid workload agent prompts for reboot
- Kernel panic error on the backup proxy
- Internal Error while updating the Oracle home location in database parameter in Oracle DTC
- Hyper-V VM backup fails with HYPERV3 error
- Hyper-V FLR Proxy showing disconnected after live migration from one host to another
- Hyper-V backups fail with PHOENIX54 error
- Hyper-V backups fail with the HYPERV28 error because the backup includes both CSV and non-CSV volumes
- Hyper-V Backup fails with Disk Merge error HYPERV23
- Hyper-V backup fails with error 'Operation timedout of gathering writer metadata'
- How to run a manual backup for a File server backupset
- How to Re-Configure web-proxy for Linux TurboTier server
- Hyper – V VM backup fails with HYPERV1 Error
- How to back up Microsoft Windows 2003 server OS via SMB with Druva Phoenix
- Full VM Restore failing with an error “Logon failure: The user has not been granted the requested logon type at this computer. (0x80070569)”
- Full VM or Disk Restore to an Alternate Location Fails – "The Virtual Machine Version is Not Compatible with the Version of the Host"
- File Server agent installation failed on the OpenSUSE Linux
- File Server/Hyper-V/SQL server backup fails with PHOENIX189
- File Server shows in disconnected state on UI
- File Server backups from Linux server fail with Phoenix322 error
- File server restore from cold recovery points fails
- File server backups completing with errors - PhoenixFSSnapshot executable timed out
- File server backup fails with exit code Phoenix 322 Error message: ”Database disk is malformed.”
- File server backup fails with error PHOENIX80
- File server backup fails with Backup Window Expired
- File Server Backup fails with INTERNAL65535
- File Server/NAS backup completes with status: Successful with errors
- File Level Restore (FLR) fails on VMware Cloud on AWS (VMC) with error failed to establish a new connection
- File restore completes successfully but the destination folder is empty
- Failed to register Windows File Server agent on Phoenix Cloud after providing activation code
- Failed to refresh VM list while deleting VMs and vhost
- Failed to Power on Linux TurboTier and Backup proxy VM
- Linux File Server Activation Fails with Invalid Timezone Error (PHOENIX127)
- Event ID - 12289 during backup due to floppy drive
- Error while activating Phoenix on a Linux server
- Error while creating backup set using a content rule that is attached to another backup set on the same server
- Error while creating a custom role
- Encrypted VM backup shows the Invalid configuration for device error on VMWare backup proxy
- Error 1935 during Phoenix Agent installation
- Druva Phoenix Oracle PBS shows disconnected on the Phoenix console after the reboot
- DRaaS v1.0 does not retain network file for Linux Server
- DRaaS restore of Domain Controller Virtual Machine fails with AWS_DR24 error
- DraaS failover checks fails with error "Incorrect instance type"
- DRaaS failover to AWS fails with Error: Instance type is invalid for conversion
- DRaaS deployment with CloudFormation fails with a Create Failed error
- DR restore job fails for Encrypted volumes
- DR restore fails with INTERNAL65535 error
- DR restore fails due to memory full
- DR job fails due to low disk space on the drive
- DR Failback- unknown user name or bad password
- DR failover failed with error code AWS DR255
- VMware backup fails with 503 Service Unavailable and error Internal 65535
- Database discovery fails on SQL server and server doesn’t get registered under “All SQL Resources” in the Phoenix console
- Differential database backup of AG database gets converted to full backup
- Data Scan Size in Phoenix Console Appears Larger Than Actual Folder Size on Disk
- TurboTier warning - Server fails to connect to TurboTier to back up or restore
- Commands to control services on UNIX clients
- TurboTier installation ends prematurely
- Cleaning up unnecessary space on PBS/TurboTier
- TurboTier fails to connect to Phoenix cloud with the error - DLL Load Failed
- Backups on Standby DB failing with ERROR ORACLE DTC 21
- Backup Proxy activation fails while fetching the UUID
- Backup proxy activation fails with the PHOENIX232 error
- Backup job stuck at 0 percent due to Delayed write failed or Disk is full
- Backup fails with an error message “ERROR at line 1:ORA-01034: ORACLE not available Process ID: 0 Session ID: 0”
- Backup completes with successful with error but the logs show the PHOENIX23 error
- Backup fails with Phoenix encountered incorrect folder path error
- Backup fails due to virtual memory exhaustion
- Backup and restores do not proceed and is stuck at 0%
- Backup and restore from Windows TurboTier fails with - An attempt was made to access a socket in a way forbidden by its access permissions
- AWS Proxy deployment fails due to AWS Availability Zone limitation
- Avoid timestamp mismatch for backup job and snapshot
- Application-aware backup completes successfully with error- Network Adapter is not up on VM
- Assuming drive cache error while opening the backup proxy
- App-Aware backup failed with Windows error: [Error2]The system cannot find the file specified
- App-aware backup completes with “Failed to check writer services” error
- App aware T-Log backup job fails with exit code VMware24
- App-aware backup completes with “Failed to add SQL writer entry” error.
- App aware T-Log backup fails with the VMware27 error
- App aware backup completes with failed to establish new connection error
- Resolving “Required field 'username' not provided (not @optional)” Error in App Aware Backups – Druva Phoenix
- App aware SQL T-Log Backup Fails with VMware21 Due to Low Disk Space on System Drive
- App aware backup completes with could not create directory error
- Activation of Phoenix workload gives Resource not found : tokenID (Error Code : PHOENIX127)
- App aware backup completes successfully with VM Tools status: toolsNotRunning error
- App aware backup completes successfully with VM State: poweredOff error
- "Server already registered" error while activating file server agent
- Analytics page errors out or shows blank
- App aware backup completes successfully with Credentials are not assigned to Guest VM error
- App aware backup completes successfully with the error The guest operations agent is out of date
- Discovery of RAC database for Oracle DTC workload is not working
- Troubleshooting SQL T-Log backup failure with exit code Phoenix 318
- File server backup fails with the Unable to query USN Journal error
- Unable to create an organization administrator
- First backup after configuration of the file server fails with Backup Window Expired
- SSO Login Issue due to certificate expired
- Internal error on Hyper-V file restore
- Instant restore failed with error, unable to create datastore VMWARE GOVMOMI4
- Hyper-V VM restore fails with error HYPERV11
- File Server backup completes with “Successful with errors”
- Failback from AWS failed with error code DR16419
- DRaaS failover to AWS failed with error DR4103
- DR restore job fails with error AWS DR26
- Deletion of server failing with message “Unable to Delete Device because it is currently linked to a SQL product”
- Clustered Hyper-V Backups Queue Indefinitely
- Backup fails with an error “Can not backup SPFILE because the instance was not started with SPFILE “
- Backup failing with the error ORACLE not available
- Bash script to uninstall Phoenix agents and remove all directories on Windows
- CDEBUG to capture stack trace for Phoenix Agent Processes
- Bash script to uninstall Phoenix agents and remove all directories on Linux
- Effects of deleting backup sets
- Sample pre-backup script for System State Backup and MySQL Dump
- Hyper-V VM backup fails with HyperV 38 error Checkpoint Creation Fails with Access Denied Error
- How to back up SQL failover EC2 instance after successful DRaaS failover
- Azure Files Backups Fail with Quantum Bridge VM Provisioning Errors
- NAS Data Protection Configuration Issues (NTLMv2 and Advanced Smart Scan Limitations with CA Shares)
- VMware FLR Restore Fails with "Loading the hierarchical folder view"
- VMware Backup Failure: Insufficient Backup Proxy Disk Space
- VMware VM restore failed with the error "VMWARE_VDDK65535"
- SQL Backups Fail with SQL9 Due to Invalid Database File Paths
- Proxmox Backup Proxy OVA Deployment Fails
- MS-SQL backup failed with Phoenix 187 due to missing mssql.exe process in Task Manager
- File server | Internal Server Error Encountered When Searching Files on the Restore Screen
- Hyper-V Agent Activation Failure: x509 Certificate Signed by Unknown Authority
- DR Restore Job Fails Intermittently Due to Pending Turbotier (CloudCache) Sync to Druva Cloud
- Resolving Druva VMware Backup Proxy Failures and Network Connectivity Blockages
- VMware AppAware Backup Jobs Stuck in Queued Status Due to Leftover Guest OS Processes
- Hyper-V Backup Fails with PHOENIX1 Error During VM Live Migration
- VMware Backup Fails with Error "PHOENIX 187 – Service is not available – Plugin is not in running state"
- Proxmox VM Backups Fail with Error Code 1001 Due to Locked or Corrupted Snapshots
- Proxmox VM Restore: Storage Backends Not Visible in Destination Dropdown