Download the job logs. For more information, see Logs.

Extract it and navigate to filePhoenix <YYYY/MM/DD>-<timestamp>.logand search for the following traceback in the logs:
​

[2020-07-29 12:33:53,255] [INFO] VM guest:

(vim.vm.GuestInfo) {

dynamicType = <unset>,

dynamicProperty = (vmodl.DynamicProperty) [],

toolsStatus = 'toolsNotInstalled',

toolsVersionStatus = 'guestToolsNotInstalled',

toolsVersionStatus2 = 'guestToolsNotInstalled',

toolsRunningStatus = 'guestToolsNotRunning',

toolsVersion = '0',

guestId = <unset>,

guestFamily = <unset>,

guestFullName = <unset>,

hostName = <unset>,

ipAddress = <unset>,

…

[2020-07-29 13:03:55,104] [INFO] Waiting for network adapter to be running...

[2020-07-29 13:04:00,119] [INFO] Waiting for network adapter to be running...

[2020-07-29 13:04:05,133] [INFO] Waiting for network adapter to be running...

[2020-07-29 13:04:10,139] [ERROR] Network adapter is not up on VM.

Ensure that VMware tools service is running on the Guest OS and is not in a stopped or disabled state.

Ensure that VMware tools are up to date on Guest OS. If the tools are outdated, update them using steps provided in Installing and upgrading VMware Tools in vSphere (2004754).