📝 Note
This article applies to
OS: Windows Server 2003 Enterprise Edition
Problem Description
File server backup status will be Successful with errors. However, when you check the logs you notice the below error message.
MS Error 1450 | ReadFile', 'insufficient system resources exist to complete the requested service. |
Job Status | Successful with errors. |
Logs
📝 Note
Error Failed to read at offset 3019898880. Error: (1450, 'ReadFile', 'Insufficient system resources exist to complete the requested service.'). (#100000017) Error: Failed to read at offset 3019898880. Error: (1450, 'ReadFile', 'Insufficient system resources exist to complete the requested service.'). (#100000017)
Error message and resolution
Error Number: 100000017 \ MS Error 1450
Error Description: Error: (1450, 'ReadFile', 'Insufficient system resources exist to complete the requested service.'). (#100000017)
Resolution:
To resolve this issue:
Stop the Phoenix services.
Ensure no Phoenix processes are running in the task manager.
Insert the following parameters in Phoenix.cfg file:
FILE_WQ_SZ=32
SIS_WQ_SZ=16Save the Phoenix.cfg file.
Start the Phoenix services.
Run a backup.
If the above solution fails to resolve the issue, check for the following cause.
Less memory available on Windows 2003 server:
In this case, the server does not have enough resources to complete the backup request and the backup fails with the above error. Druva recommends you to check the RAM specifications required for Windows 2003 server.
You can also check the information shared by Microsoft at https://support.microsoft.com/en-in/kb/304101.