Overview
This article explains how to verify the connection status between a server or backup proxy and the Phoenix Cloud.
Procedure title
Verify the connection status between the server or backup proxy and the Phoenix Cloud. You can use the PowerShell or telnet commands to verify the connection.
PowerShell
It is a scripting tool for Windows. PowerShell is pre-installed with Windows. In the lower-left corner, click the Windows icon and type: PowerShell. At the PowerShell prompt, enter the Test-NetConnection command:
Test-NetConnection phoenix.druva.com -port 443 Test-NetConnection backup-phoenix.druva.com -port 443 Test-NetConnection globalapis.druva.com -port 443 Test-NetConnection downloads.druva.com -port 443 Test-NetConnection backup-ap1-phoenix.druva.com -port 443 Test-NetConnection devicemgmt-reverseproxy-dcp.druva.com -port 443Test-NetConnection pub-devicemgmt-devicenotifier-dcp.druva.com -port 443Test-NetConnection deviceapigw-phoenix.druva.com -port 443
OR
tnc phoenix.druva.com -port 443 tnc backup-phoenix.druva.com -port 443 tnc globalapis.druva.com -port 443 tnc downloads.druva.com -port 443 tnc backup-ap1-phoenix.druva.com -port 443tnc devicemgmt-reverseproxy-dcp.druva.com -port 443tnc pub-devicemgmt-devicenotifier-dcp.druva.com -port 443tnc deviceapigw-phoenix.druva.com -port 443
Telnet
It is installed by default on Linux and not by default on Windows; if you try to run it, you will get the message "'Telnet' is not recognized as an operable program or batch file."
Open the command prompt.
Windows:
Select Start.
Choose Run or Search.
Enter: cmd.exe - > Run as administrator
Enter the below command and verify the output
telnet phoenix.druva.com 443 telnet backup-phoenix.druva.com 443 telnet globalapis.druva.com 443 telnet downloads.druva.com 443 telnet backup-ap1-phoenix.druva.com 443telnet devicemgmt-reverseproxy-dcp.druva.com 443telnet pub-devicemgmt-devicenotifier-dcp.druva.com 443telnet deviceapigw-phoenix.druva.com 443
Note: Upon successful Telnet connection, the command prompt screen will turn blank.
How to Install Telnet on Windows
Telnet is not installed by default on Windows; if you try to run it, you will get the message "'Telnet' is not recognized as an operable program or batch file." To install Telnet:
Click Start.
Select Control Panel.
Choose Programs and Features.
Click Turn Windows features on or off.
Select the Telnet Client option.
Click OK.
A dialog box appears to confirm installation. The telnet command should now be available.
NetCat
Netcat is a network utility that uses TCP and UDP connections to read and write in a network. It comes pre-installed with Ubuntu based proxy. NetCat commands to test the network connectivity with Druva cloud.
nc -v phoenix.druva.com 443 nc -v backup-phoenix.druva.com 443nc -v globalapis.druva.com 443 nc -v phoenix-globalapis.druva.com 443 nc -v notifier-phoenix.druva.com 443 nc -v backup-ap1-phoenix.druva.com 443 nc -v downloads.druva.com 443nc -v devicemgmt-reverseproxy-dcp.druva.com 443nc -v pub-devicemgmt-devicenotifier-dcp.druva.com 443nc -v deviceapigw-phoenix.druva.com 443