This article applies to:
OS: NA
Product edition: Phoenix
Overview
Phoenix backup proxy agent for VMware virtual infrastructure integrates with ESX and vSPhere vStorage API (VADP) to perform backup and restore. If the ESX/vSphere host is not licensed for the vStorage APIs, the backup and restore operations fail.
Error
Error Code: VMWARE_VMOMI65535 Error Message: VMware VMOMI: Internal Error [Current license or ESXi version prohibits execution of the requested operation.]
Verify whether the ESX/vSphere host is licensed
Check the following to verify whether the ESX/vSphere host is licensed:
Verify whether the ESX/vSphere host is licensed
Check the following to verify whether the ESX/vSphere host is licensed:
ESXi 6.x/7.x
On ESX(i)/vSphere 6.x or 7.x, navigate to below steps and verify whether vStorage APIs are listed.
Step 1: Log in to the vSphere Client or ESXi Web Client using your browser.
Step 2: Navigate to the Host and Clusters view.
Step 3: Select the ESXi host from the left inventory pane.
Step 4: Click the Configure tab.
Step 5: Under System, choose Licensing.
Step 6: You will see the assigned license and licensed features and verify whether Storage APIs are listed.
ESXi 8.x
On ESX(i)/vSphere 8.x, navigate to below steps and verify whether vStorage APIs are listed.
Step 1: Log in to the vSphere Client (HTML5 client).
Step 2: From the Home page, navigate to Hosts and Clusters.
Step 3: Select the ESXi host you want to check.
Step 4: Go to the Configure tab, and in the System section, click on Licensing.
Step 5: The License and Features section will display the licensed features for the host and verify whether vStorage APIs are listed.
If the ESX(i)/vSphere host is not licensed for the above options, contact VMware to obtain the vStorage APIs (or VADP) license.