Skip to main content
All CollectionsKnowledge BaseEnterprise WorkloadsTroubleshooting - Enterprise Workloads
DRaaS deployment with CloudFormation fails with a Create Failed error
DRaaS deployment with CloudFormation fails with a Create Failed error
Updated over 8 months ago

This article applies to:

  • OS: Windows

  • Product edition: Phoenix

Problem description

When attempting to deploy the AWS Proxy using the CloudFormation template, the CloudFormation Stack shows “Create Failed” when attempting to create the instance for the Druva Phoenix AWS Proxy.

Error:

CreateFailedError.png

While deploying the proxy manually, the below error is displayed.

LaunchFailedError.png

Cause

  • This error can occur if the AWS account was recently created. To prevent any mistakes in deploying instances, Amazon limits the number of instances you can create when you are starting out.

  • Also, if it is a first EC2 instance deployment on a newly created account AWS requires you to create a small instance before a larger C5.2xlarge instance can be deployed.

Resolution

Contact AWS Tech Support to increase the number or type of instances that can be deployed.

Did this answer your question?