Overview

This article describes the procedure to enable and disable debug logging for Phoenix SQL Server.

Enable the Debug Logging on Server:

Open Services console(services.msc) and stop Agent Client Service.
Agent Version 6.x.x: Hybrid Workloads Agent Client Service.
Agent Version 7.x.x: Druva-EnterpriseWorkloads Service
Open Task Manager and kill all Druva or Phoenix related processes.
Take a backup of the Configuration File
Agent Version 6.x.x: C:\ProgramData\Phoenix\FS\Phoenix.cfg
Agent Version 7.x.x: C:\ProgramData\Druva\EnterpriseWorkloads\Config.yaml
Open the file in notepad and change the debug value from 0 to 9
Agent Version 6.x.x: change the value from DEBUGLEVEL = 0 to DEBUGLEVEL = 9
Agent Version 7.x.x: change the value from debug_level: 0 to debug_level: 9
Save the changes.
Then again Open Services console(services.msc) and start Agent Client Service.

Agent Version 6.x.x: Hybrid Workloads Agent Client Service.

Agent Version 7.x.x: Druva-EnterpriseWorkloads Service
Initiate the backup or the restore job.

Open Services console(services.msc) and stop Agent Client Service.
Agent Version 6.x.x: Hybrid Workloads Agent Client Service.
Agent Version 7.x.x: Druva-EnterpriseWorkloads Service
Open Task Manager and kill all Druva or Phoenix related processes.
Take a backup of the Configuration File
Agent Version 6.x.x: C:\ProgramData\Phoenix\FS\Phoenix.cfg
Agent Version 7.x.x: C:\ProgramData\Druva\EnterpriseWorkloads\Config.yaml
Open the file in notepad and change the debug value from 9 to 0
Agent Version 6.x.x: change the value from DEBUGLEVEL = 9 to DEBUGLEVEL = 0
Agent Version 7.x.x: change the value from debug_level: 0 to debug_level: 0
Save the changes.
Then again Open Services console(services.msc) and start Agent Client Service.

Agent Version 6.x.x: Hybrid Workloads Agent Client Service.

Agent Version 7.x.x: Druva-EnterpriseWorkloads Service
Initiate the backup or the restore job.