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How to enable debug logging for Phoenix Hyper-V FLR proxy
How to enable debug logging for Phoenix Hyper-V FLR proxy
Updated over 8 months ago

This article applies to:

  • OS: Linux

  • Product edition: Phoenix Cloud

Overview

This article describes the procedure to enable debug logging for Phoenix Hyper-V FLR proxy.

Enable debug logging

The following steps enable debug mode logging for Phoenix Hyper-V FLR Proxy:

  1. Stop the Phoenix Agent service on the backup proxy using the command:

    /etc/init.d/Phoenix stop

  2. Verify if any Phoenix processes are still running with the command:

    ps -ef| grep -i Phoenix

  3. Go to /etc/Phoenix/HYPERV.

  4. Edit Phoenix.cfg file using vi Editor and change the value of DEBUGLEVEL from 0 to 9 and save the configuration file.

  5. Recreate the issue for which debug logging is enabled.

  6. Provide the following directory to Druva technical support.

    /var/log/Phoenix directory

  7. Start the Phoenix Agent service on the backup proxy with the command:

    /etc/init.d/Phoenix start

See also

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