Druva

Protect data on devices such as Laptops & Desktops

Endpoints

Provides information about release details on Endpoints, inSync Client, and Data Governance.

Release Notes - Endpoints

FAQ: End of Life (EoL) for Legacy Email Clients

Provide information about the mandatory inSync Client upgrades required for macOS devices due to Apple's upcoming discontinuation of the Rosetta framework.

Upgrade inSync Client Before macOS Update

Provides information about GovCloud releases details for Endpoints, inSync Client, and Data Governance.

GovCloud Release Notes - Endpoints

Lists Release Notes and other release details

Release Details for Endpoints

Sign in to Endpoints Console

Provides EOS policies and support matrix for inSync Client

Endpoints Support matrix and EOS policies

Key terms and terminologies

About the inSync Cloud invitation email

inSync Endpoints: Shared Responsibility Model

Getting Started with Endpoints

Manage administrators,users and devices

Activate inSync Client on user devices

Allow users to configure proxy settings for inSync on their devices

Allow users to activate inSync

Mark user devices as inactive

Disable, enable or delete a user device

Search for devices

Enable inSync notifications

Auto-delete inactive devices FAQs

Configure inSync to automatically delete inactive devices after specified number of days.

Configure auto-delete of inactive devices in a profile

Devices Page

Prohibit users from uninstalling inSync Client on Windows devices

Edit GUID attribute for Users

Disable inSync notifications

Customize inSync Client for Mac devices

Manage Devices

About inSync Client upgrade

Upgrade the inSync Client for User Devices

inSync Client Upgrade FAQs

inSync Client Upgrade

Network ports

Configure network ports

Bulk installation process of inSync Client using the automated mass deployment command for AD,  non-AD, SCIM,  AD/LDAP &  Entra ID users.

Integrated Mass Deployment of inSync Client on User Devices

Replace a specific device when a user has multiple devices

Mass Deployment and device replacement

Deploy inSync Client on Devices

AD/LDAP Connector FAQs

Device replace FAQs

Integrated mass deployment error messages

inSync Client mass deployment and device replacement

Create a device map .csv file

Import the device map .csv file into Endpoints

Error 500 while importing the device mapping

Verify device mapping on inSync Management Console

Delete a device mapping

Manage Device Mapping

Device replacement for AD/LDAP, Entra ID, SCIM users, and non-AD users

Mark old device for replace

Device Replace Parameter details

Manage token for inSync Client mass deployment

Add new device for remote Active Directory (AD) and SCIM users

Device replace for Active Directory (AD) and SCIM users

Device replace for Non-AD users

Add new device for remote non-AD users

Temporary location directories for restored data

Provides details of replacing a specific device when a user has multiple devices

Device replacement for AD/LDAP, Azure AD, non-AD, and SCIM users 

Mass device replacement using Device Mapping

Mass device replacement for AD/LDAP, Entra ID & SCIM users

Integrated mass deployment without device mapping

Configure mass deployment settings for devices without device mapping

Provides details for a bulk replacement of devices for a user with a single device.

Mass device replacement for AD/LDAP, Azure AD, non-AD and SCIM user

Provides information about backup retention policy that defines the duration when inSync retains the backup data in a storage

Configure the backup retention policy for Endpoints

Configure Backup settings for Endpoints

Configure the user data privacy policy

Configure user quota and other backup policies

Configure folders for backup

Configure custom folders for backup

Include emails for backup

Include emails for backup on Windows

Include emails for backup on Mac

Include emails for backup on Linux

Allow users to configure backup folders

Exclude external hard disk drive from backup

Exclude Network Drive from backup

Provides instructions to add a custom folder for backup.

Add custom folders for backup

How to configure Linux root directory for backup

Configure folders for backup on user devices

About Persona Backup

System settings restore

Enable Persona Backup

Supported system settings

OS migration using Persona Backup

Persona Backup and OS Migration

Persona Backup FAQs

Reference Read

Configure system and app settings (Persona Backup) for backup

Synchronize backup schedule with inSync administrator timezone

Enforce backups before shut down

Allow users to update device backup interval

Allow users to pause device backups

Allow users to cancel device backups

Configure the backup schedule

Set bandwidth for device backups

Assign CPU priority for inSync backups

Allow users to update system resource settings for backups

Allow users to block networks for backup

Allow and restrict data networks for device backups

Use Volume Shadow Copy Service (VSS) for Windows device backups

Configure resources consumed during backup

Single App Configuration: A Parent-Child Model for Seamless Workload Management

Configure Endpoints and SaaS Apps Settings

Configure Single Sign-On (SSO) for administrators

Single Sign-On (SSO) FAQs

Configure inSync to use UUPIC for SSO

Configure Single Sign-On (SSO) for users

Configure inSync for Single Sign-On (SSO)

Use inSync to protect Amazon WorkSpaces

Protect  Amazon WorkSpaces  using Druva inSync

Enable Data Encryption

Enable auto-delete for computers

Configure Geofencing policy for your organization

Enable Geofencing policy for inSync users

Enable Geofencing policy for inSync administrators

About Data Loss Prevention

Data Loss Prevention

About device decommissioning

Decommission Workflow

Manually Decommission a Device

Automatically Decommission a Device

Activate or Reactivate a Computer

Device decommissioning

Start data backup for a device

Cancel a backup for a device

View backup snapshots for a user

Delete snapshots

Restore data to a device

Download user data

Stop a restore in progress

Search backed up data to download or restore

Backup and Restore

Monitor

Troubleshooting & Resolution Steps For The Error "Could not connect to inSync Service”.

Troubleshooting and FAQs

Endpoints Reports for Gov Cloud

Active Alerts report

Endpoints Last Backup Status report for Gov Cloud

Endpoints Restore Activity report for Gov Cloud

Endpoints Administrator Details and Profile Mapping report for Gov Cloud

Endpoints Archived Non-Compliant Email Report for Gov Cloud

Endpoints Archived Non-Compliant File Report for Gov Cloud

Endpoints Defensible Delete Report for Emails for Gov Cloud

Endpoints Deleted Device Report for Gov Cloud

Endpoints License Usage Report for GovCloud

Endpoints Non-Compliant Email Report for Gov Cloud

Endpoints Non-Compliant File Report for Gov Cloud

Preserved User Datasources report for GovCloud

Endpoints User Activity Report for Gov Cloud

Endpoints User Provisioning Report for Gov Cloud

Endpoints Alert History report for Gov Cloud

Endpoints User Rollout report for Gov Cloud

Endpoints Storage Status report for Gov Cloud

Endpoints Public folder Backup and Restore Report for Gov Cloud

Endpoints Inactive Devices Report for Gov Cloud

Endpoints Upgrade Activity Report for Gov Cloud

Endpoints SharePoint Backup and Restore Report for Gov Cloud

Endpoints Failed Backups report for Gov Cloud

Endpoints Complete Report for Gov Cloud

EndPoints Defensible Delete Report for Files Gov Cloud

Endpoints GovCloud Reports

Troubleshooting mode for inSync Client on devices

Download user log files for Endpoints

How to restart Druva inSync service and processes on Windows OS based devices

How to restart Druva inSync process on Mac OS based devices

Troubleshooting - Endpoints Error Codes

inSync diagnostics

Provides information about release details on Endpoints, inSync Client, and Data Governance. (January - December 2025)

Archived Release Notes - Endpoints - 2025

Deprecation of backup for Mobile Device Data

Third-party attributions and copyrights- Endpoints

Archived GovCloud Release Notes - Endpoints
(2024 -2025)

Reference Articles - Endpoints

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