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Automatically Decommission a Device
Automatically Decommission a Device
Updated over a week ago

Enable auto-delete functionality

You can enable auto-delete of data from a laptop or desktop that has not connected to the inSync Cloud for a specified number of days.

When you enable the auto-delete feature, you can configure:

  • The number of days after which an alert will be sent to administrators if a laptop or desktop does not connect to inSync Cloud.

  • The number of days after which laptop or desktop data will be deleted if the laptop or desktop does not connect to inSync Cloud.


πŸ“ Note

  • This feature is controlled through profiles and not at an individual user level.

  • The user does not need to get connected or to log on to inSync Client for this feature to work.


To enable auto-delete functionality:

  1. On the Endpoints console, click Profiles.

  2. Click the link of the profile for which you want to enable auto-delete for laptops or desktops.

  3. Click the Endpoints tab > Edit > Endpoints. The Edit Profile window appears. Navigate to Data Loss Prevention >DLP for the Laptops and Desktops section.

  4. In the DLP for Laptops & Desktops area, select the Encryption for Android check box.

  5. In the DLP for Laptops and Desktops section, select the Auto Delete check box. Additional fields appear.

  6. Provide the appropriate information for each field.

    • In the Alert, if the device does not connect to the checkbox, type the number of days during which inSync sends an alert to the inSync Cloud administrator when the user's laptop or desktop does not connect with the inSync Cloud.

    • In the Delete folders/data, if the device does not connect to the checkbox, type the number of days when the user's laptop or desktop does not connect with the inSync Cloud. inSync will automatically delete data from the backup folders on the laptop or desktop.

  7. Click Save.

Place Auto-delete On Hold for a Device

You can place auto-delete on hold for a device. This means that even if the device does not connect to the inSync Cloud for the configured number of days, inSync does not automatically delete the data from the user device while the auto-delete functionality is on hold.

To place auto-delete on hold for a device

  1. On the DCP Console dashboard, click Cyber Resilience> Data Loss Prevention.

  2. Under the All Devices tab, click the radio button for the appropriate device.

  3. Click Mark On Hold.

Remove the Auto-delete Hold Status for a Device

After you place auto-delete on hold for a device, you can remove the auto-delete hold status for a device. This means that the auto-delete feature is now applicable for the device. If the device does not connect to the inSync Cloud for the configured number of days, inSync automatically deletes the data from that device.

To remove the auto-delete hold status for a device

  1. On the Endpoints dashboard, go to Data Loss Prevention.

  2. Under the All Devices tab, click the radio button for the appropriate device.

  3. Click Mark Normal.

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