Overview
After starting the decommissioning process for a device, a user usually activates another device. However, if the same device is available, the user can also reactivate the same device.
Activate a New Laptop for the Same User Account
Before you begin
Before the user activates inSync, ensure the following:
The user is logged on to the device using the user’s own credentials.
The user has the inSync account credentials handy. If required, the user can contact the inSync Cloud administrator to reset the account password.
The user can activate inSync using the user’s inSync account credentials, single sign-on credentials, or Active Directory credentials. If required, the user can consult the inSync Cloud administrator about the credentials that the user must use to activate inSync.
The user has the latest version of inSync Client installed on the device.
Procedure
To activate inSync
Double-click the inSync system tray icon or desktop icon to open the inSync Client interface. The Activate Your inSync window appears.
Provide the appropriate information for each field.
Server URL: Select the Use inSync Cloud check box.
Email: Type the email address for your inSync account.
Password:Type the password for your inSync account
📝 Note
If your account credentials have been reset, you must type the new password that you received over email.
3. Click Activate. inSync adds this device as a new device.
📝 Note
If the user account credentials have been reset, the Reset inSync Password window appears. The user must set a new password, and then click Save.