❗ Important
Our Cloud services are being updated in stages. If you do not see the updates mentioned here yet, they will be available in your region soon. To know more, see Druva Cloud Upgrade Process.
September 02, 2024
NAS
New Feature
Introducing proxy pooling for NAS
We are excited to announce the NAS Proxy Pooling feature!
This update will streamline your backups by grouping proxies into pools rather than treating them as standalone entities. Existing proxies will be seamlessly moved to the pool. You will see changes in the UI reflecting this improvement.
Here is a quick preview:
Here is a quick preview:
For more information, see Create backup proxy pool for NAS and FAQs.
Customer action required: Upgrade NAS proxy to version 7.0.2-526385.
Enhancement
Filter NAS backup sets based on pool
The proxyName parameter in the List all backup sets API is deprecated.
In addition, a new query and response parameter, poolName, is added to filter the NAS backup sets.
For more information, see API reference documentation on the Druva Developer portal.
Customer action required: None.
Updates to NAS jobs APIs
You can now manage jobs for NAS shares using the APIs listed in the Job Management for Workloads section on the Druva Developer portal.
The following NAS APIs that were listed under Enterprise Workloads > NAS on the Developer Portal are deprecated:
On-demand backup
Cancel backup job
On-demand restore
Cancel restore job
Customer action required: None.
Nutanix AHV
Enhancement
Alert notifications for skipped backup jobs
We now send a Warning alert with details of the Nutanix AHV backup jobs that are skipped from execution. A backup job is skipped from execution if the client is busy processing other jobs.
Customer action required: None.
Known Issues
Issue | Description |
PHN-137652 | If no valid backup proxy is available in a backup proxy pool for SMB and NFS NAS backup sets, an error is displayed during an on-demand backup operation. |
PHN-137398 | If you map a NAS device to a backup proxy pool containing a Windows backup proxy and the NAS device has incorrect credentials, an error message is displayed. |
PHN-138377 | Unable to delete a Windows backup proxy from the backup proxy pool if the NFS backup set is associated with that backup proxy pool and no Linux backup proxy is available in the same proxy pool.
Similarly, unable to delete a Linux backup proxy from the proxy pool if the SMB backup set is associated with that backup proxy pool and no Windows backup proxy is available in the same proxy pool. |
PHN-138120 | If a NAS device with invalid credentials is mapped to a backup proxy pool containing both Windows and Linux proxies, SMB shares are not discovered, and no error message appears on the management console. |
PHN-136739 | With the September 2, 2024 release, the existing backup proxies will be assigned to backup proxy pools according to their time zones. The time zone names of the backup proxy pool and the backup proxies within it may differ. For example, a backup proxy with the time zone Asia/Shanghai is expected to be created in a backup proxy pool named Pool_Asia/Shanghai, but the backup proxy pool may get created with a different name. |
PHN-136610 | Intermittent errors are displayed on the management console on the Backup Sets page.
|
PHN-136568 | An intermittent error is displayed on the All Jobs page.
Workaround: Refresh the page to resolve it. |
FLINT-5641 | If an on-demand job is stuck in a queue and there are no NAS proxies to process that job, then the backup job fails after 24-26 hours. |
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 7.0.2-526385 | ✅ | ✅ |
Linux (File server) | 7.0.2-526385 | ✅ | ✅ |
NAS | 7.0.2-526385 | ✅ | ✅ |
VMware Backup Proxy | 7.0.2-525626 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-536196 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.5-443722 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402269
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-501657 | ✅ | ✅ |
Oracle (Direct to Cloud) | 7.0.2-526385 | ✅ | ✅ |
Nutanix AHV | 6.3.5-491310 | ✅ | ❌ |
SAP HANA | 7.0.0-476866 | ✅ | ❌ |
August 19, 2024
Platform
Enhancement
Enhanced agent for Enterprise Workloads
We have released an upgraded Enterprise Workloads agent to improve your data protection experience. This agent brings in the following enhancements in security, performance, and data protection measures for Enterprise Workloads:
Enhanced security: The updated packages and modules address vulnerabilities and ensure robust security measures.
Better performance: The upgraded agent-side architecture leverages efficiency and overall system performance.
Insights into data protection health: The enhanced agent collects telemetry data including network, compute, and disk I/O metrics from the protected servers and virtual machines. This data is used to optimize Cloud Services performances and provide you with better user experience and enhanced services.
📝 Note
The enhanced agent is currently available for NAS, File server, and Oracle DTC workloads. The agent support will be extended to other workloads in the subsequent releases.
Customer action required:
Upgrade your proxies and agents to the latest version and delete any old or disconnected ones.
If you have firewall rules in your environment, you must allow Druva and S3 URLs/IPs based on your deployment region.
Configure your antivirus and any third-party encryption programs to authorize the latest Druva applications.
VMware
New Feature
Introducing Threat Hunting for VMware
❗ Important
This capability is supported only for VMware-backed-up resources.
We’re excited to introduce Threat Hunting, a powerful new feature that enhances the security posture and assists in improving security operations and incident response workflow.
With Threat Hunting, Druva offers the ability to hunt for undetected threats that might have penetrated cyber defenses.
Threat Hunting provides built-in containment and remediation solutions to reduce incident response time and eliminate reinfection risks to your VMware backups.
Here’s what you can expect from this latest update:
Key Features:
Malware IoC Search: Efficiently hunt for malware Indicators of Compromise (IoCs) within your VMware backups. Quickly identify and assess potential threats
Infection Scope and Timelines: Gain insights into the scope of the infection and timelines
Quarantine infected snapshots: Automatically quarantine infected VMware snapshots to prevent reinfection and further spread of malware
Rich Metadata: Use the rich metadata presented in Threat Hunting results to aid investigation and incident response workflows
Customer action required:
Contact sales or support to procure the Threat Hunting for VMware license.
Ensure to Install the VMware backup proxy version 7.0.2 or higher.
Check the prerequisites for Threat Hunting and start using this feature.
For more information, see Get Started with Threat Hunting.
Azure VM
New Feature
Introducing Long Term Retention for Azure VM recovery points
With Long Term Retention, you can now leverage a policy-based solution to automatically move backed-up data to the cold tier. Configure long term retention for Azure VM recovery points to better manage your enterprise storage requirements as well as optimize TCO.
You may configure Long Term Retention (LTR) on backup policies with the LTR-eligible retention period. A one-year retention is required before you can go ahead and enable LTR, and once enabled you may continue to monitor savings via LTR, and restore recovery points from the cold tier. For more information, see Configure backup settings for Azure virtual machines.
📝 Note
The availability of the Long Term Retention (LTR) feature is limited to Enterprise and Elite editions. To access this feature, contact your Account Manager or Support.
Customer action required: None.
File Server
Deprecation
Deprecation of Smart Scan in File Server
We have discontinued support for the Smart Scan feature for File Servers. The existing Full Scan mechanism will be triggered automatically to perform the file system scan.
Customer action required: None.
Fixed Issues
Issue | Description |
PHN-112423 | If the logs get generated during the DST change, the incremental and archive log backups might fail with the ORACLE_DTC5 error. This issue has been fixed now.
Customer action required: Upgrade agent to version 7.0.1-523712. |
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 7.0.1-523712 | ✅ | ✅ |
Linux (File server) | 7.0.1-523712 | ✅ | ✅ |
NAS | 7.0.1-523712 | ✅ | ✅ |
VMware Backup Proxy | 7.0.2-518961 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-536196 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.5-443722 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402269
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-501657 | ✅ | ✅ |
Oracle (Direct to Cloud) | 7.0.1-523712 | ✅ | ✅ |
Nutanix AHV | 6.3.5-491310 | ✅ | ❌ |
SAP HANA | 7.0.0-476866 | ✅ | ❌ |
August 5, 2024
This release has minor bug fixes.
File Server
Deprecation
Deprecation of Smart Scan in File Server
Starting August 19, 2024, we will discontinue support for the Smart Scan feature for File Server workload. The existing Full Scan mechanism will be triggered automatically to perform the file system scan.
Customer action required: None.
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 7.0.1-516213 | ✅ | ✅ |
Linux (File server) | 7.0.1-516213 | ✅ | ✅ |
NAS | 7.0.1-516213 | ✅ | ✅ |
VMware Backup Proxy | 7.0.1-513113 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-536196 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.5-443722 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402269
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-501657 | ✅ | ✅ |
Oracle (Direct to Cloud) | 7.0.1-516213 | ✅ | ✅ |
Nutanix AHV | 6.3.5-491310 | ✅ | ❌ |
SAP HANA | 7.0.0-476866 | ✅ | ❌ |
July 15, 2024
Nutanix AHV
Enhancement
File-level restore to an alternate location
You can now restore your Nutanix AHV files and folders to an alternate location, if the prism central or prism element associated with the selected virtual machine or all the backup proxies of the associated prism are not connected.
Customer action required: If an alternate prism is not already registered, ensure that another prism is registered before performing file-level restoration to an alternate location.
Platform
New region
Support for the UAE storage region
Druva now offers data protection for your Enterprise Workloads in the United Arab Emirates (UAE) region.
Customer action required: For more information, contact Sales.
New Feature
Email notifications for credit usage and credit term expiry
Druva now provides timely email alerts on your Druva credits usage and term expiry. These email alerts are sent to your cloud administrators when the credit balance is nearing exhaustion, and the credit term is about to expire.
For more information, see Alerts for Enterprise Workloads.
Customer action required: None.
Enhancement
Deprecation of operating system editions in VMware, Hyper-V, File Server, MS SQL, and NAS
Druva has discontinued the support for the following operating system editions:
Windows 2008
Windows 2008 R2
For more information, see:
Customer action required: None.
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 7.0.1-503605 | ✅ | ✅ |
Linux (File server) | 7.0.1-503605 | ✅ | ✅ |
NAS | 7.0.1-503605 | ✅ | ✅ |
VMware Backup Proxy | 7.0.0-498842 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-501655 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.5-443722 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402269
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-501657 | ✅ | ✅ |
Oracle (Direct to Cloud) | 7.0.1-503605 | ✅ | ✅ |
Nutanix AHV | 6.3.5-491310 | ✅ | ❌ |
SAP HANA | 7.0.0-476866 | ✅ | ❌ |
July 1, 2024
Oracle PBS
Enhancement
Support for vCenter/ESXi versions 7.x and 8.x
Druva now supports PBS deployment on a virtual machine with vCenter/ESXi versions 7.x and 8.x. For more information, see System requirements for Oracle PBS.
Customer action required: None.
Azure VM
New Feature
Protect mission-critical backups from accidental or malicious deletion with Rollback Actions
You can now configure the Rollback Actions capability to enhance your organization’s data security posture and safeguard backup data from accidental or malicious deletion.
With Rollback Actions, you can rollback deleted Azure VM backups within a configurable rollback window. The deleted recovery points are available for rollback for a specific period, post which they are permanently deleted. Administrators can revert malicious or unintended deletes without any loss of data. If your Azure VM recovery points have been intentionally removed, the backup copies will be permanently deleted post the rollback window, and these VMs can then be reconfigured for backup. For more information, see Configure Azure VMs for backup
Customer action required: You need the Security Essentials license to enable Rollback Actions. To obtain the license, contact Support.
📝 Note
This feature is currently available only for Druva Public Cloud customers.
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 7.0.1-495616 | ✅ | ✅ |
Linux (File server) | 7.0.1-495616 | ✅ | ✅ |
NAS | 7.0.1-495616 | ✅ | ✅ |
VMware Backup Proxy | 7.0.0-491974 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-501655 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.5-443722 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402269
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-501657 | ✅ | ✅ |
Oracle (Direct to Cloud) | 7.0.1-495616 | ✅ | ✅ |
Nutanix AHV | 6.3.5-491310 | ✅ | ❌ |
SAP HANA | 7.0.0-476866 | ✅ | ❌ |
June 17, 2024
Platform
Enhancement
You can now upgrade multiple Enterprise Workloads agents and proxies to the latest versions in one click, from the Management console. You can upgrade the agents and proxies:
When the All Organizations menu is enabled
Within an organization
For a singular workload
📝 Note: This update is now also available for Hyper-V, Hyper-V FLR, Nutanix AHV, CloudCache, Oracle DTC, Oracle PBS, Disaster Recovery, and SAP HANA workloads.
Customer action required: None.
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 7.0.1-484859 | ✅ | ✅ |
Linux (File server) | 7.0.1-484859 | ✅ | ✅ |
NAS | 7.0.1-484859 | ✅ | ✅ |
VMware Backup Proxy | 7.0.0-484648 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-501655 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.5-443722 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402269
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-501657 | ✅ | ✅ |
Oracle (Direct to Cloud) | 7.0.1-484859 | ✅ | ✅ |
Nutanix AHV | 6.3.5-484213 | ✅ | ❌ |
SAP HANA | 7.0.0-476866 | ✅ | ❌ |
June 03, 2024
Oracle DTC
Enhancement
Change in configure or allocate channel commands for manual restore
For every manual restore, a README file is created that contains the channel configure or allocate commands required for manual restore. You can copy these commands and use them in your restore script. For more information, see Recover database from the downloaded backup data.
Customer action required:
Upgrade agent to version 7.0.1-477342.
Refer to the README file for commands required for restoring the database manually.
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 7.0.1-477342 | ✅ | ✅ |
Linux (File server) | 7.0.1-477342 | ✅ | ✅ |
NAS | 7.0.1-477342 | ✅ | ✅ |
VMware Backup Proxy | 7.0.0-479537 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-501655 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.5-443722 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402269
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-501657 | ✅ | ✅ |
Oracle (Direct to Cloud) | 7.0.1-477342 | ✅ | ✅ |
Nutanix AHV | 6.3.5-476659 | ✅ | ❌ |
SAP HANA | 7.0.0-476866 | ✅ | ❌ |
May 20, 2024
This release has minor bug fixes.
May 6, 2024
Azure VMs
New Feature
Gather Comprehensive Insights on Azure Alerts and Storage Consumption
You can now view the status of Azure backups and storage consumption within your environment and subscribe to reports for periodic insights. View and subscribe to Azure reports for timely insights, enabling administrators to analyze potential backup issues and initiate corrective actions:
Storage Consumption Report: Provides detailed information on Storage Consumption by backup sets depending on your access privileges.
Alert History Report: A report on alerts and severity to indicate how serious an issue is and ensure it is addressed promptly.
Resource Status Report: Offers a quick view on the status of all Azure VMs configured for backups and the backup set details.
Customer action required: None.
Disaster Recovery
Enhancement
AWS Proxy support for IMDSv2
Druva DRaaS now supports IMDSv2 as the default version for an EC2 instance as IMDSv2 is considered more secure than IMDSv1. The IMDS service is used by the Druva AWS proxy for fetching metadata information such as the region, instance-id, and so on from any EC2 machine. For more information, see Considerations.
Customer action required: Upgrade AWS proxy to version 6.3.5-488942.
Hyper-V
Enhancement
Support for Hyper-V virtual machines on Azure Stack HCI OS 23H2
Druva Hyper-V agent is now certified to back up and restore the Hyper-V virtual machines on Azure Stack HCI OS 23H2 (version 25398.x). For more information, see System requirements for Hyper-V and Protect Hyper-V hosts on Azure Stack HCI.
Customer action required: Upgrade Hyper-V agent to version 7.0.0-463419.
MS SQL
Enhancement
Updates to MS SQL agent
This release brings in infrastructural changes to the MS SQL agent. The upgraded agent includes updates to Druva’s service name, logs location, and configuration file location.
Customer action required:
Upgrade the agent to version 7.0.0-463419.
Configure your antivirus, and any third-party encryption programs to authorize the latest Druva applications.
If you have firewall rules in your environment, you must allow Druva and S3 URLs/IPs.
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 7.0.0-463419 | ✅ | ✅ |
Linux (File server) | 7.0.0-463419 | ✅ | ✅ |
NAS | 7.0.0-463419 | ✅ | ✅ |
VMware Backup Proxy | 7.0.0-463510 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-488942 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.5-443722 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402269
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-487843 | ✅ | ✅ |
Oracle (Direct to Cloud) | 7.0.0-463419 | ✅ | ✅ |
Nutanix AHV | 6.3.5-444902 | ✅ | ❌ |
SAP HANA | 7.0.0-388157 | ✅ | ❌ |
April 15, 2024
Azure VMs
Enhancement
Authorize Encryption Key Vault within preferred Azure Region
You can now authorize creation of the encryption key in your preferred Azure Region, as part of onboarding an Azure subscription. Define a Secondary Region as well, which will be used to create the Key Vault and Resource Group, if the Primary Region is unavailable. For more information, see Register Azure Subscriptions.
Customer action required: None.
Hyper-V
Enhancement
Updates to Hyper-V agent
This release brings in infrastructural changes to the Hyper-V agent. The upgraded agent includes updates to Druva’s service name, logs location, and configuration file location.
Customer action required:
Upgrade the agent to version 7.0.0-455423.
Configure your antivirus, and any third-party encryption programs to authorize the latest Druva applications.
If you have firewall rules in your environment, you must allow Druva and S3 URLs/IPs.
Platform
Enhancement
Enhanced server name consistency across Enterprise Workloads
With this update, servers registered with the Enterprise Workloads agents for multiple workloads now maintain consistent names across all workloads. Any changes made to the server name on one page will be seamlessly propagated to all related pages. This enhancement simplifies server management and ensures coherence across multiple workloads. Currently, this enhancement applies to the following workloads: File Server, MS SQL Server, and NAS.
Customer action required: Upgrade the agent to version 7.0.0-455423.
📝 Note: After upgrading the agent to version 7.0.0-445423, to re-register a device with multiple workloads deployed on it you will need to regenerate activation tokens. Previously generated activation tokens for re-registration will automatically expire.
Upgrade agents/proxies from the Management Console
You can now upgrade multiple Enterprise Workloads agents/proxies, for your workloads, to the latest versions in one click, from the Management console.
You can upgrade multiple agents or proxies:
For multiple organizations
Within an organization
📝 Note: This update is currently available for VMware, FS, NAS, MS SQL, and Hyper-V only.
Customer action required: None.
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 7.0.0-455423 | ✅ | ✅ |
Linux (File server) | 7.0.0-455423 | ✅ | ✅ |
NAS | 7.0.0-455423 | ✅ | ✅ |
VMware Backup Proxy | 7.0.0-452891 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-476812 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.5-443722 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402269
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-476051 | ✅ | ✅ |
Oracle (Direct to Cloud) | 7.0.0-455423 | ✅ | ✅ |
Nutanix AHV | 6.3.5-444902 | ✅ | ❌ |
SAP HANA | 7.0.0-388157 | ✅ | ❌ |
April 01, 2024
Our Help Center Has a New Address!
While you experience the speed and power of Druva’s 100% SaaS cloud-first data protection platform, we are committed to ensuring that your entire journey with us is as seamless as possible. So, here’s introducing the Druva help center; a self-serve-first help experience that offers quick access to assistance whenever you need it. The new help center functions as the primary repository for all information, delivering a significantly more personalized and contextual experience when accessed through the product console.
Here’s a look at what’s new and what’s changed:
The previous documentation portal,
docs.druva.com
, has been replaced withhelp.druva.com
.The new and improved help center promises a leaner structure while still ensuring comprehensive and information-packed resources.
Improved search performance for quicker access to relevant help articles. No more sifting through an endless archive of help articles.
Customer action required: We have ensured that the transition to help.druva.com
is seamless for you. We recommend that you update your bookmarks, and ensure you're using the latest agent versions for Hybrid Workloads.
Go ahead and explore the enhanced experience or learn more.
Azure VMs
New Feature
View Job Alerts for Azure Virtual Machines
You can now access Alerts generated for your protected Azure virtual machines right from your Enterprise Workloads Dashboard. Alerts are triggered in response to exceptions or potential issues that require your attention. Resolve critical alerts promptly to mitigate any impact on backup or restore operations.
For more information, see Alerts for Azure Virtual Machines.
Customer action required: None.
Gather comprehensive insights on your Azure VM data restores
With the Restore Activity Report, you get a comprehensive view of all restore operations on Azure VM backups within your organization. You can now view the status of Azure restore jobs within your environment and subscribe to reports for periodic insights. The report provides a view of each restore job status by resource, enabling administrators to analyze potential issues and initiate corrective actions.
For more information, see Restore Activity Report.
Customer action required: None.
File Server
Enhancement
Updates to File Server agent
This release brings in infrastructural changes to the File Server agent. The upgraded agent includes updates to Druva’s service name, logs location, and configuration file location.
Customer action required
Upgrade the agent to version 7.0.0-445402.
Configure your antivirus, and any third-party encryption programs to authorize the latest Druva applications.
If you have firewall rules in your environment, you must allow Druva and S3 URLs/IPs.
Sort the jobs based on schedule time
With the newly added response parameter, scheduleTime, you can now sort the jobs based on the time the job is created or scheduled. This parameter is added to the following File Server APIs:
List all jobs
List all backup jobs
List all restore jobs
List all upload logs jobs
For more information, see API reference documentation on the Druva developer portal.
Customer action required: None.
NAS
Enhancement
Updates to the NAS agent
This release brings in infrastructural changes to the NAS agent. The upgraded agent includes updates to Druva’s service name, logs location, and configuration file location.
Customer action required
Upgrade the agent to version 7.0.0-447428.
Configure your antivirus, and any third-party encryption programs to authorize the latest Druva applications.
If you have firewall rules in your environment, you must allow Druva and S3 URLs/IPs.
Oracle DTC
Enhanced Oracle DTC agent
The Oracle DTC agent is now upgraded for enhanced performance. With this upgrade, the log and configuration file locations are changed. For more information, see Prerequisites for Oracle servers.
Customer action required: Upgrade the agent to version 7.0.0-445402.
Enhance security with a signed SSL certificate
To ensure enhanced security, you can now use your own signed SSL certificates that are verified over a TLS connection. This secures communication between an Enterprise Workloads agent on multiple nodes and between components on the same server. For more information, see Enhance security with a signed SSL certificate.
Customer action required: Upgrade agent to version 7.0.0-445402.
MS SQL Servers
Enhanced security with adoption of TLS1.2
With this update, we are now adopting the TLS1.2 package. Upgrade your agent to avoid facing any vulnerabilities that have been reported against Secure Sockets Layer (SSL) and earlier versions of Transport Layer Security (TLS).
Customer action required:
Upgrade the agent to version 7.0.0-445402.
Upgrade to TLS 1.2 for secure communication. For more information, you may refer to TLS 1.2 support for Microsoft SQL Server.
Platform
New Feature
Credit Consumption by Backup Set Report
Druva now offers the Credit Consumption by Backup Set Report, which empowers you with a monthly view of the estimated credit and storage consumptions for each backup set in your organization. This report allows you to make informed decisions to optimize costs and resource utilization within each department. The default view for the report is of the current month and the preceding three months.
For more information, see Credit Consumption by Backup Set Report.
Customer action required: None.
Known Issues
Issue | Description |
PHN-122903 | If you upgrade the Oracle agent to the version 7.0.0-445402, you get a Warning alert despite a successful upgrade. |
PHN-122901 | If you have File Server, NAS, and Oracle on the same machine with web proxies other than HTTP configured in the config file, then Oracle jobs fail after upgrading to the agent version 7.0.0-445402.
Workaround: Configure the web proxy to HTTP. For more information, see Troubleshooting Oracle DTC issues. |
PHN-122824 | If you have File Server, NAS, and Oracle on the same machine, after upgrading to the agent version 7.0.0-445402, if you change the server name on the primary server, for example, File Server, it does not change name on Oracle server. |
PHN-125151 | The agent/proxy upgrade for File Server, NAS, VMware, Oracle DTC, and MS SQL Server is not supported if you are using AWS PrivateLink. |
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 7.0.0-445402 | ✅ | ✅ |
Linux (File server) | 7.0.0-445402 | ✅ | ✅ |
NAS | 7.0.0-447428 | ✅ | ✅ |
VMware Backup Proxy | 7.0.0-445994 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-469889 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.5-443722 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402269
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-470130 | ✅ | ✅ |
Oracle (Direct to Cloud) | 7.0.0-445402 | ✅ | ✅ |
Nutanix AHV | 6.3.5-444902 | ✅ | ❌ |
SAP HANA | 7.0.0-388157 | ✅ | ❌ |
March 18, 2024
Azure VMs
New Feature
Protect Azure VM backups from accidental or malicious using Data Lock
Data Lock prevents modification, deletion, or tampering of business-critical data. Once enabled at the policy level, Data Lock ensures that the retention for immutable backup sets cannot be altered, thus safeguarding critical data from a rogue administrator or threats owing to compromised credentials.
For more information, see Enable Data Lock. Have more questions? Refer to the Data Lock FAQs.
Gather Comprehensive Insights on your Azure VM Backups
The Backup Activity Report offers a comprehensive view of all backup operations performed on Azure virtual machines configured within your organization.
You can now view the status of Azure backups within your environment and subscribe to reports for periodic insights. The report provides a view of backup job status by resource, enabling administrators to analyze potential backup issues and initiate corrective actions.
For more information, see Backup Activity Report.
VMware
Enhancement
Updates to VMware backup proxy
This release brings in infrastructural changes to VMware backup proxy. The upgraded proxy includes updates to Druva’s service name, log locations, and configuration file location.
Customer action required:
For the first proxy deployment, use the VMware Proxy Deployer tool version 7.0.0-437835 and later to deploy the latest proxy.
For existing backup proxies, upgrade to version 7.0.0-438902.
Configure your antivirus, and any third-party encryption programs to authorize the latest Druva applications.
If you have firewall rules in your environment, you must allow Druva and S3 URLs/IPs.
Databases
Enhancement
Protect MySQL and PostgreSQL databases on VMware
Starting March 18, 2024, you can protect MySQL and PostgreSQL databases hosted on VMware in a simple, intuitive, and automated way. The Enterprise Workloads data protection solution enables you to protect both clustered and standalone MySQL databases, as well as standalone PostgreSQL databases.
Leverage the VMware Tools utility to execute custom pre-post backup scripts, ensuring application-consistent VM snapshots. For more information, refer to the MySQL database backup and PostgreSQL database backup articles.
Customer action required: None.
Oracle DTC
Enhancement
Support to restore a standalone database to an alternate server using an ASM location
You can now restore your standalone database to an alternate server using an ASM location by passing custom parameters from the console. For more information, see Restore database to an alternate server.
Customer action required: Upgrade Oracle agent to version 6.1.3-466835.
Platform
Enhancement
Telemetry data collection for Enterprise Workloads
We have released an upgraded Enterprise Workloads agent aimed at improving your data protection experience. The enhanced agent collects telemetry data including network, compute, and disk IO metrics from the protected servers and virtual machines. This data is used to optimize Cloud Services performances and provide you with better user experience and enhanced services. This support is made available for VMware workloads with the March 18, 2024 release. The agent support will be extended to other workloads in the subsequent releases.
Customer action required: To leverage the benefits of this agent, you must upgrade your VMware backup proxy to the version released on March 18, 2024.
Known Issues
Issue | Description |
PHN-123110 | If auto-upgrade for a VMware backup proxy fails and the Druva service cannot connect, then you need to manually re-install the Debian package on the proxy VM and restart the Druva service. |
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 6.3.5-425213 | ✅ | ✅ |
Linux (File server) | 6.3.5-425213 | ✅ | ✅ |
NAS | 6.3.5-440885 | ✅ | ✅ |
VMware Backup Proxy | 7.0.0-438902 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-447189 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.5-443722 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402269
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-425230 | ✅ | ✅ |
Oracle (Direct to Cloud) | 6.1.3-466835 | ✅ | ✅ |
Nutanix AHV | 6.3.5-435405 | ✅ | ❌ |
SAP HANA | 7.0.0-388157 | ✅ | ❌ |
February 19, 2024
Oracle DTC
Enhancement
Database upgrade support
Earlier, an upgraded database would be discovered as a new rather than an upgraded one, resulting in the failure of scheduled backups on the existing database. With the new database upgrade support, when the database is upgraded, it is correctly discovered as an upgraded one, and the scheduled backups are executed seamlessly.
Customer action required:
After upgrading the database, perform the following actions:
To avoid failure of scheduled backups, either wait for the scheduled auto-discovery or perform the database discovery manually from the Management Console before taking backups.
If you have performed a restore from the recovery points created from older versions or if you have performed a major database version upgrade, run the following commands from the SQL prompt:
SQL> startup upgrade;
$ $ORACLE_HOME/perl/bin/perl catctl.pl -n 4 catupgrd.sql
For more information, see Considerations.
Fixed Issues
Issue | Description |
PHN-119279 | VMware proxy deployment from the Management Console failed with the VMWARE270 error. The VMware proxy is deployed but could not be activated. This issue has been fixed now. |
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 6.3.5-425213 | ✅ | ✅ |
Linux (File server) | 6.3.5-425213 | ✅ | ✅ |
NAS | 6.3.5-440885 | ✅ | ✅ |
VMware Backup Proxy | 6.3.5-444332 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-447189 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.5-443722 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402540
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-425230 | ✅ | ✅ |
Oracle (Direct to Cloud) | 6.1.3-444192 | ✅ | ✅ |
Nutanix AHV | 6.3.5-395593 | ✅ | ❌ |
SAP HANA | 7.0.0-327748 | ✅ | ❌ |
January 15, 2024
NAS
New feature
List all snapshots using NAS API
You can list all snapshots for a specific backup set using the List all snapshots API. For more information, see API reference documentation on the Druva developer portal.
Customer action required: None.
Enhancement
Deprecation of Smart Scan in NAS
Druva has discontinued support for the Smart Scan feature for NAS workloads. The existing Advanced Smart Scan mechanism will be triggered automatically to perform the file system scan.
Customer action required: Upgrade the agent to version 6.3.1 and later.
Revamping NAS APIs
The following NAS APIs are undergoing some changes and hence, are temporarily removed. The updated APIs will be published in the upcoming release.
Cancel a job
On-demand backup
Customer action required: None.
Revision History
❗ Important
The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.
Platform | Revision | Public Cloud | Gov Cloud |
Windows (File server, MS SQL) | 6.3.5-425213 | ✅ | ✅ |
Linux (File server) | 6.3.5-425213 | ✅ | ✅ |
NAS | 6.3.5-425213 | ✅ | ✅ |
VMware Backup Proxy | 6.3.5-425220 | ✅ | ✅ |
Phoenix AWS Proxy | 6.3.5-425214 | ✅ | ✅ |
Hyper-V FLR Proxy | 6.3.4-402306 | ✅ | ✅ |
CloudCache (Windows) | 4.2-402269 | ✅ | ✅ |
CloudCache (Linux) | R1: 4.2-402540
R3: 6.0.0-387860 | ✅ | ✅ |
Oracle (Phoenix Backup Store) | 6.3.5-425230 | ✅ | ✅ |
Oracle (Direct to Cloud) | 6.1.2-408147 | ✅ | ✅ |
Nutanix AHV | 6.3.5_387093 | ✅ | ❌ |
SAP HANA | 7.0.0-327748 | ✅ | ❌ |
January 03, 2024
NAS
Enhancement
Deprecation of Smart Scan in NAS
Starting January 22, 2024, Druva will discontinue support for the Smart Scan feature for NAS workloads. The existing Advanced Smart Scan mechanism will be triggered automatically to perform the file system scan.
Customer action required: You'll need to upgrade your agent to version 6.3.3 to use Advanced Smart Scan.