❗ Important

Our Cloud services are being updated in stages. If you do not see the updates mentioned here yet, they will be available in your region soon. To know more, see Druva Cloud Upgrade Process.

We now support Nutanix AHV deployments on AWS GovCloud(US) for the us-gov-west-1 region, enabling U.S. government agencies and their clients to migrate sensitive data to the cloud while meeting their regulatory and compliance needs. Non-government organizations can also utilize AWS GovCloud (US) regions to take advantage of the unique features and security offerings of these regions. You can manually deploy proxies in the GovCloud storage region.

For more information, see Manually deploy the Nutanix AHV backup proxy using Prism Console.

📝 Note

We currently do not support deployment of a Nutanix AHV backup proxy through the Hybrid Workloads Common Installer for GovCloud.

Customer action required: None.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

For VMs configured via auto-configuration rules, tag attributes attached to the VM are now periodically discovered. If the tag attached to a VM is removed from the VMware console or the Management Console using auto-configuration rules, the VM backup will be disabled automatically, and an alert notification will be sent to the users. For more information, see Automatically configure VMware virtual machines for backup.

Customer action required: To enable this feature, contact Support.

We now support AOS 6.7 and 6.8 for Nutanix AHV data protection. We have also added support for the following guest operating systems:

For more information, see System requirements for Nutanix AHV.

Customer action required: None.

We have discontinued support for Nutanix AOS versions 5.5 to 6.4.

Customer action required: Upgrade Nutanix AOS version to the supported versions. For more information, see System requirements for Nutanix AHV.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

You can now provide custom values from the Management Console for the following fields while restoring Server Parameters (SP) File during a redirected restore:

These values overwrite the values present in the original SP File. For more information, see Restore database to an alternate server.

Customer action required: Upgrade agent to version 7.0.2-548302 on both, source and destination servers.

Phoenix backup store now supports the Ubuntu 22 operating system to back up and restore​ the Oracle database. Ubuntu 22 is currently supported via an OVA package only.

For more information, see System requirements for Oracle PBS.

Customer action required: Migrate PBS from Ubuntu 18 to Ubuntu 22.04. For more information, see Migrate PBS to Ubuntu 22.04.

You can now protect the data for your Enterprise Workloads in the Ohio region. Note that disaster recovery service is not available in this region.

Customer action required: For more details, contact Sales.

We have revamped the Analytics page to enhance your user experience for Enterprise Workloads.

Key enhancements include:

Customer action required: None.

We have discontinued support for Ubuntu 18 as it has reached the End-of-life (EOL) and is no longer supported by its vendor.

For more information, see End-of-support life policy for third-party vendor.

Customer action required: You must upgrade the operating system on your proxies to the latest supported Ubuntu version.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

You can now leverage File Level Restore to recover specific files and folders from Azure disk backups. With File Level Restore, you can restore files to a custom storage container within your chosen region and storage account.

File Level Restore is supported only for warm recovery points.

Customer action required: To get started with File Level Restore, you will need to update the Azure IAM role for the Azure subscriptions registered with us. For more information, see Update permissions for FLR.

File Server appears as a separate option in the Agent Activation window and is not grouped with MS-SQL with the recent UI changes. In addition,

Customer action required: None.

You can now access the list of the registered MS SQL servers from Protect > MS SQL > Registered Servers. This change is designed to enhance accessibility and make it easier to find the data you need.

What changes for you:

📝 Note

Previously registered servers will also be listed on the Protect > File Servers > Registered Servers page.

Customer action required: None.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

We are excited to announce the NAS Proxy Pooling feature!

This update will streamline your backups by grouping proxies into pools rather than treating them as standalone entities. Existing proxies will be seamlessly moved to the pool. You will see changes in the UI reflecting this improvement.

For more information, see Create backup proxy pool for NAS and FAQs.

Customer action required: Upgrade NAS proxy to version 7.0.2-526385.

The proxyName parameter in the List all backup sets API is deprecated.

In addition, a new query and response parameter, poolName, is added to filter the NAS backup sets.

For more information, see API reference documentation on the Druva Developer portal.

Customer action required: None.

You can now manage jobs for NAS shares using the APIs listed in the Job Management for Workloads section on the Druva Developer portal.

The following NAS APIs that were listed under Enterprise Workloads > NAS on the Developer Portal are deprecated:

Customer action required: None.

We now send a Warning alert with details of the Nutanix AHV backup jobs that are skipped from execution. A backup job is skipped from execution if the client is busy processing other jobs.

Customer action required: None.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

We have released an upgraded Enterprise Workloads agent to improve your data protection experience. This agent brings in the following enhancements in security, performance, and data protection measures for Enterprise Workloads:

📝 Note

The enhanced agent is currently available for NAS, File server, and Oracle DTC workloads. The agent support will be extended to other workloads in the subsequent releases.

Customer action required:

❗ Important

This capability is supported only for VMware-backed-up resources.

We’re excited to introduce Threat Hunting, a powerful new feature that enhances the security posture and assists in improving security operations and incident response workflow.

With Threat Hunting, Druva offers the ability to hunt for undetected threats that might have penetrated cyber defenses.

Threat Hunting provides built-in containment and remediation solutions to reduce incident response time and eliminate reinfection risks to your VMware backups.

Here’s what you can expect from this latest update:

Key Features:

Customer action required:

For more information, see Get Started with Threat Hunting.

With Long Term Retention, you can now leverage a policy-based solution to automatically move backed-up data to the cold tier. Configure long term retention for Azure VM recovery points to better manage your enterprise storage requirements as well as optimize TCO.

You may configure Long Term Retention (LTR) on backup policies with the LTR-eligible retention period. A one-year retention is required before you can go ahead and enable LTR, and once enabled you may continue to monitor savings via LTR, and restore recovery points from the cold tier. For more information, see Configure backup settings for Azure virtual machines.

📝 Note

The availability of the Long Term Retention (LTR) feature is limited to Enterprise and Elite editions. To access this feature, contact your Account Manager or Support.

Customer action required: None.

We have discontinued support for the Smart Scan feature for File Servers. The existing Full Scan mechanism will be triggered automatically to perform the file system scan.

Customer action required: None.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

This release has minor bug fixes.

Starting August 19, 2024, we will discontinue support for the Smart Scan feature for File Server workload. The existing Full Scan mechanism will be triggered automatically to perform the file system scan.

Customer action required: None.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

You can now restore your Nutanix AHV files and folders to an alternate location, if the prism central or prism element associated with the selected virtual machine or all the backup proxies of the associated prism are not connected.

Customer action required: If an alternate prism is not already registered, ensure that another prism is registered before performing file-level restoration to an alternate location.

Druva now offers data protection for your Enterprise Workloads in the United Arab Emirates (UAE) region.

Customer action required: For more information, contact Sales.

Druva now provides timely email alerts on your Druva credits usage and term expiry. These email alerts are sent to your cloud administrators when the credit balance is nearing exhaustion, and the credit term is about to expire.

For more information, see Alerts for Enterprise Workloads.

Customer action required: None.

Druva has discontinued the support for the following operating system editions:

For more information, see:

Customer action required: None.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

Druva now supports PBS deployment on a virtual machine with vCenter/ESXi versions 7.x and 8.x. For more information, see System requirements for Oracle PBS.

​Customer action required: None.

You can now configure the Rollback Actions capability to enhance your organization’s data security posture and safeguard backup data from accidental or malicious deletion.

With Rollback Actions, you can rollback deleted Azure VM backups within a configurable rollback window. The deleted recovery points are available for rollback for a specific period, post which they are permanently deleted. Administrators can revert malicious or unintended deletes without any loss of data. If your Azure VM recovery points have been intentionally removed, the backup copies will be permanently deleted post the rollback window, and these VMs can then be reconfigured for backup. For more information, see Configure Azure VMs for backup

Customer action required: You need the Security Essentials license to enable Rollback Actions. To obtain the license, contact Support.

📝 Note

This feature is currently available only for Druva Public Cloud customers.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

You can now upgrade multiple Enterprise Workloads agents and proxies to the latest versions in one click, from the Management Console. You can upgrade the agents and proxies:

📝 Note: This update is now also available for Hyper-V, Hyper-V FLR, Nutanix AHV, CloudCache, Oracle DTC, Oracle PBS, Disaster Recovery, and SAP HANA workloads.

Customer action required: None.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

For every manual restore, a README file is created that contains the channel configure or allocate commands required for manual restore. You can copy these commands and use them in your restore script. For more information, see Recover database from the downloaded backup data.

Customer action required:

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

This release has minor bug fixes.

You can now view the status of Azure backups and storage consumption within your environment and subscribe to reports for periodic insights. View and subscribe to Azure reports for timely insights, enabling administrators to analyze potential backup issues and initiate corrective actions:

Customer action required: None.

Druva DRaaS now supports IMDSv2 as the default version for an EC2 instance as IMDSv2 is considered more secure than IMDSv1. The IMDS service is used by the Druva AWS proxy for fetching metadata information such as the region, instance-id, and so on from any EC2 machine. For more information, see Considerations.

Customer action required: Upgrade AWS proxy to version 6.3.5-488942.

Druva Hyper-V agent is now certified to back up and restore the Hyper-V virtual machines on Azure Stack HCI OS 23H2 (version 25398.x). For more information, see System requirements for Hyper-V and Protect Hyper-V hosts on Azure Stack HCI.
​

Customer action required: Upgrade Hyper-V agent to version 7.0.0-463419.

This release brings in infrastructural changes to the MS SQL agent. The upgraded agent includes updates to Druva’s service name, logs location, and configuration file location.

Customer action required:

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

You can now authorize creation of the encryption key in your preferred Azure Region, as part of onboarding an Azure subscription. Define a Secondary Region as well, which will be used to create the Key Vault and Resource Group, if the Primary Region is unavailable. For more information, see Register Azure Subscriptions.

Customer action required: None.

This release brings in infrastructural changes to the Hyper-V agent. The upgraded agent includes updates to Druva’s service name, logs location, and configuration file location.

Customer action required:

If you have firewall rules in your environment, you must allow Druva and S3 URLs/IPs.

With this update, servers registered with the Enterprise Workloads agents for multiple workloads now maintain consistent names across all workloads. Any changes made to the server name on one page will be seamlessly propagated to all related pages. This enhancement simplifies server management and ensures coherence across multiple workloads. Currently, this enhancement applies to the following workloads: File Server, MS SQL Server, and NAS.

Customer action required: Upgrade the agent to version 7.0.0-455423.

📝 Note: After upgrading the agent to version 7.0.0-445423, to re-register a device with multiple workloads deployed on it you will need to regenerate activation tokens. Previously generated activation tokens for re-registration will automatically expire.

You can now upgrade multiple Enterprise Workloads agents/proxies, for your workloads, to the latest versions in one click, from the Management Console.
You can upgrade multiple agents or proxies:

📝 Note: This update is currently available for VMware, FS, NAS, MS SQL, and Hyper-V only.

Customer action required: None.​
​

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

While you experience the speed and power of Druva’s 100% SaaS cloud-first data protection platform, we are committed to ensuring that your entire journey with us is as seamless as possible. So, here’s introducing the Druva help center; a self-serve-first help experience that offers quick access to assistance whenever you need it. The new help center functions as the primary repository for all information, delivering a significantly more personalized and contextual experience when accessed through the product console.

Here’s a look at what’s new and what’s changed:

Customer action required: We have ensured that the transition to help.druva.com is seamless for you. We recommend that you update your bookmarks, and ensure you're using the latest agent versions for Hybrid Workloads.

Go ahead and explore the enhanced experience or learn more.

You can now access Alerts generated for your protected Azure virtual machines right from your Enterprise Workloads Dashboard. Alerts are triggered in response to exceptions or potential issues that require your attention. Resolve critical alerts promptly to mitigate any impact on backup or restore operations.

For more information, see Alerts for Azure Virtual Machines.

Customer action required: None.

With the Restore Activity Report, you get a comprehensive view of all restore operations on Azure VM backups within your organization. You can now view the status of Azure restore jobs within your environment and subscribe to reports for periodic insights. The report provides a view of each restore job status by resource, enabling administrators to analyze potential issues and initiate corrective actions.

For more information, see Restore Activity Report.

Customer action required: None.

This release brings in infrastructural changes to the File Server agent. The upgraded agent includes updates to Druva’s service name, logs location, and configuration file location.

Customer action required

With the newly added response parameter, scheduleTime, you can now sort the jobs based on the time the job is created or scheduled. This parameter is added to the following File Server APIs:

For more information, see API reference documentation on the Druva developer portal.

Customer action required: None.

This release brings in infrastructural changes to the NAS agent. The upgraded agent includes updates to Druva’s service name, logs location, and configuration file location.

Customer action required

The Oracle DTC agent is now upgraded for enhanced performance. With this upgrade, the log and configuration file locations are changed. For more information, see Prerequisites for Oracle servers.

Customer action required: Upgrade the agent to version 7.0.0-445402.

To ensure enhanced security, you can now use your own signed SSL certificates that are verified over a TLS connection. This secures communication between an Enterprise Workloads agent on multiple nodes and between components on the same server. For more information, see Enhance security with a signed SSL certificate.

Customer action required: Upgrade agent to version 7.0.0-445402.

With this update, we are now adopting the TLS1.2 package. Upgrade your agent to avoid facing any vulnerabilities that have been reported against Secure Sockets Layer (SSL) and earlier versions of Transport Layer Security (TLS).

Customer action required:

Druva now offers the Credit Consumption by Backup Set Report, which empowers you with a monthly view of the estimated credit and storage consumptions for each backup set in your organization. This report allows you to make informed decisions to optimize costs and resource utilization within each department. The default view for the report is of the current month and the preceding three months.

For more information, see Credit Consumption by Backup Set Report.

Customer action required: None.
​

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

Data Lock prevents modification, deletion, or tampering of business-critical data. Once enabled at the policy level, Data Lock ensures that the retention for immutable backup sets cannot be altered, thus safeguarding critical data from a rogue administrator or threats owing to compromised credentials.

For more information, see Enable Data Lock. Have more questions? Refer to the Data Lock FAQs.

The Backup Activity Report offers a comprehensive view of all backup operations performed on Azure virtual machines configured within your organization.

You can now view the status of Azure backups within your environment and subscribe to reports for periodic insights. The report provides a view of backup job status by resource, enabling administrators to analyze potential backup issues and initiate corrective actions.

For more information, see Backup Activity Report.

This release brings in infrastructural changes to VMware backup proxy. The upgraded proxy includes updates to Druva’s service name, log locations, and configuration file location.

Customer action required:

Starting March 18, 2024, you can protect MySQL and PostgreSQL databases hosted on VMware in a simple, intuitive, and automated way. The Enterprise Workloads data protection solution enables you to protect both clustered and standalone MySQL databases, as well as standalone PostgreSQL databases.

Leverage the VMware Tools utility to execute custom pre-post backup scripts, ensuring application-consistent VM snapshots. For more information, refer to the MySQL database backup and PostgreSQL database backup articles.

Customer action required: None.

You can now restore your standalone database to an alternate server using an ASM location by passing custom parameters from the console. For more information, see Restore database to an alternate server.

Customer action required: Upgrade Oracle agent to version 6.1.3-466835.

We have released an upgraded Enterprise Workloads agent aimed at improving your data protection experience. The enhanced agent collects telemetry data including network, compute, and disk IO metrics from the protected servers and virtual machines. This data is used to optimize Cloud Services performances and provide you with better user experience and enhanced services. This support is made available for VMware workloads with the March 18, 2024 release. The agent support will be extended to other workloads in the subsequent releases.

Customer action required: To leverage the benefits of this agent, you must upgrade your VMware backup proxy to the version released on March 18, 2024.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

Earlier, an upgraded database would be discovered as a new rather than an upgraded one, resulting in the failure of scheduled backups on the existing database. With the new database upgrade support, when the database is upgraded, it is correctly discovered as an upgraded one, and the scheduled backups are executed seamlessly.

Customer action required:

After upgrading the database, perform the following actions:

For more information, see Considerations.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

You can list all snapshots for a specific backup set using the List all snapshots API. For more information, see API reference documentation on the Druva developer portal.

Customer action required: None.

Druva has discontinued support for the Smart Scan feature for NAS workloads. The existing Advanced Smart Scan mechanism will be triggered automatically to perform the file system scan.

Customer action required: Upgrade the agent to version 6.3.1 and later.

The following NAS APIs are undergoing some changes and hence, are temporarily removed. The updated APIs will be published in the upcoming release.

Customer action required: None.

❗ Important

The new agents and proxies for Enterprise Workloads will be available for download latest by the next Monday in all the supported AWS regions.

Starting January 22, 2024, Druva will discontinue support for the Smart Scan feature for NAS workloads. The existing Advanced Smart Scan mechanism will be triggered automatically to perform the file system scan.

Customer action required: You'll need to upgrade your agent to version 6.3.3 to use Advanced Smart Scan.