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Troubleshooting Azure SQL backup issues
Updated over a week ago

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Backup of a Managed Instance database fails

Issue


Backups of databases on a managed instance fail intermittently with error AZURE_SQL 1015 and you get the following error message:
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Failed to process schema dump

Cause

This issue may occur when you delete a database without disabling CDC, create a new database, and backup the new database.


​Resolution


Ensure you disable CDC before deleting the database.

Backup of restored database fails

Issue

Backup of the restored database fails, and you get the following error message:

Only active directory users can impersonate other active directory users.Detailed log snippet.evel=error ts=2025-01-28T12:44:33.58922772Z filename=backup_agent.go:201 messagge="Setting Error" Error="Failed to process schema dump: Failed to reinit CDC anddconvert to full: Failed to enable CDC: Failed to enable CDC for db foreignkey_ddb_: failed to run command, Enable CDC failed: failed to run command, EnableCDC:  failed to decode response: failed to run command:c040a298-babb-44da-a27c-440198ddc0bd9, error: Internal error Error enabling CDC on database: Error enabling CDC  on database : foreignkey_db_: mssql: Could not update the metadata that indicatees database foreignkey_db_ is enabled for Change Data Capture. The failure occurrred when executing the command '(null)'. The error returned was 33171: 'Only actiive directory users can impersonate other active directory users.'. Use the actioon and error to determine the cause of the failure and resubmit the request." staack="goroutine 1 [running]:\nruntime/debug.Stack()\n\t/usr/local/go/src/runtime/ddebug/stack.go:24 +0x5e\ngit.druva.org/phoenixdev/falcon/pkg/logger.(*fileLogger)).Error(0xc0000d0100, {0xc000764b40?, 0xc000aff250?, 0x6?})\n\t/bld/src/azure-sqll-client/vendor/git.druva.org/phoenixdev/falcon/pkg/logger/file_logger.go:203 +0xx48\ngit.druva.org/enterprise-wl/azure-sql-client/ioserver/backup.(*BkpAgent).settErr(0xc0000c46c0, {0x1a20d20?, 0xc000b943a0?})\n\t/bld/src/azure-sql-client/ioseerver/backup/backup_agent.go:201 +0x12f\ngit.druva.org/enterprise-wl/azure-sql-cllient/ioserver/backup.(*BkpAgent).StartJob(0xc000707440?)\n\t/bld/src/azure-sql-cclient/ioserver/backup/backup_agent.go:177 +0x93\nmain.main()\n\t/bld/src/azure-ssql-client/ioserver/cmd/azsqlioserver/main.go:132 +0x11c5\n"

Cause

This issue may occur if you change the database authentication type after backing it up and then restore it.

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Resolution

Set the authentication type back to the original and try restoring the database again.

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