This article provides information about release details on SaaS Apps and Data Governance.

If you are an inSync GovCloud customer, see inSync GovCloud Updates.

Data Governance: eDiscovery Download client v2.0.4 update for Cloud

An updated v2.0.4 for eDiscovery Download Client is now available with minor enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.4 from the Downloads page.

For more information, see

This release has minor bug fixes.

This release has minor bug fixes.

You can now backup and restore Managed Metadata and Enterprise Keyword columns which are part of SharePoint Online Document Libraries and List. Furthermore, the restore of deleted site-level terms in the term store is also supported.

Action Required: We use Graph APIs to back up SharePoint Online data. To switch to the Graph APIs, you must reconfigure the Microsoft 365 app that you are using and approve the requested permissions.

In addition to the existing Microsoft 365 apps, we have extended support for Planner, a task-tracking app used for collaboration in Microsoft 365. If the Planner data is accidentally deleted or lost due to ransomware attacks, it is permanently deleted. Moreover, if a group is deleted, the associated Plans will also be deleted. To avoid this data loss, we are offering a comprehensive solution to protect Microsoft 365 data, ensuring that all data is recoverable. You can now securely backup, restore, and manage Planner data, allowing teams to focus on their work without worrying about data loss.

Additionally, to ensure point-in-time consistency between apps in a Microsoft Group, we are introducing a unified backup of Groups. The unified backup includes all critical pieces of Microsoft Groups, like Group Metadata, Planner, and Group site, together so that correlated data that is spread across the Groups ecosystem is available for restoration in one place.

Action required: Reconfigure the app to get the updated permissions.

📝 Note

If you want to start protecting your Microsoft Planner data, contact Druva support. Planner support will be available for all customers very soon! Stay tuned for the latest updates!

We have added a new AWS data storage location for the UAE region to add more flexibility to data storage requirements, especially for Druva customers across the UAE region.
Don't miss to check out a green icon for the UAE region on the Druva Cloud status page.

Here is a glimpse -

This release has minor bug fixes.

An updated v2.0.3 for eDiscovery Download Client is now available with support for ARM binary for Mac M1 to work on both x86_64 and arm64 architectures.

You can now download and install the new ARM binary on M1 Macs without relying on Rosetta for the conversion of binary to be Mac compliant.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.3 from the Downloads page.

For more information, see"

Targeted Download is an API-based method for remote data retrieval, designed to gather data linked to specific users under a Legal-Hold policy. This approach allows legal administrators to employ their scripting skills and create customized automated workflows, using languages like Python or PowerShell, to selectively gather the necessary metadata or actual data. By eliminating irrelevant and duplicate data, this process reduces eDiscovery costs effectively. To learn more, see Using Target Download API.

The inSync Settings page is now renamed to Endpoint and SaaS Apps settings with the following enhancements:

Here is a glimpse

We've simplified data protection for Microsoft 365 by introducing a single configuration for all Microsoft 365 Groups applications. Now, you can easily set up a backup for all resources in one place, ensuring comprehensive protection.

Action Required: Review the updated backup and retention settings, as they have been modified based on specific parameters. For more details, refer to the Groups and Teams documentation.

Here is a glimpse

In addition, the following UI enhancements are now available:

To offer you a seamless and effortless experience in protecting your Microsoft 365 data, we have extended the simplified onboarding process to Groups, Teams, SharePoint, and Public folder apps by reducing and simplifying the configuration steps. With the new configuration wizard, you can now quickly configure your first backup right after discovery with just a few clicks.

For more information, see the Onboarding Guide.

This release has minor bug fixes.

Now you can protect Content Types at the Site and Global level in SharePoint. This enhancement ensures that data consistency is not lost when an item or document is recovered.

With this enhancement, you can now safeguard your composed but unsent emails from accidental or malicious deletions. It ensures that the emails in the Drafts folder are securely backed up, enabling seamless recovery whenever needed.

You can also search for backed-up emails from the draft folder using the Federated Search page's user name, created date, and subject filters. For more information, see How to search backed-up emails.

📝 Note

These features are available only with Microsoft Graph APIs.

An updated v2.0.2 for eDiscovery Download Client is now available with minor security enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.2 from the Downloads page.

For more information, see"

Druva has started migrating to Microsoft Graph APIs v1.0 to back up data for Exchange Online and SharePoint Online. Microsoft also plans to deprecate the Outlook REST API for Exchange Online in 2023.

If you are using Druva to protect your Microsoft 365 data, you need to switch to the new APIs to:

To switch to the new Graph APIs, you must reconfigure the apps and approve the requested permissions.

Action Required: Reconfigure all the apps that you are using and approve the permissions. If you have configured any auxiliary apps for SharePoint Online, you must reconfigure all of them. If you have already reconfigured the apps based on the previous notification about migration to Graph APIs, you can skip this step.

The Profiles user interface is now refreshed to make the experience seamless and easy.
Here are the key enhancements:

Profile Listing Page

Create and Update Profile

Here is a glimpse -

For more information, see Create and Manage Profiles for SaaS Apps.

Now, you can restore or download the entire mailbox in a single click in addition to restoring or downloading each mailbox item individually. We have also added the capability to download the entire mailbox in Archive format. After you trigger the download, the mailbox is downloaded in OS-friendly archive format.

Here is a glimpse of the update -

For more information, see Restore Exchange Online data.

Druva logs all administrators' actions in the Admin Audit Trail for Delete and Quarantine. Now, we extend this capability to actions taken by administrators from Federated Search for the following:

This helps administrators keep track of the status of the action, such as successful or failed, and assists Infosec and Data Compliance administrators during audits and data investigations.

Here is a glimpse of the update -

For more information, see,

Customer action required: None.

Sensitive Data Governance (SDG): Introducing listing APIs

You can now use the following list APIs to create your own custom reports for file and email violations.

For more information, see the Developer Portal.

Customer action required: None.

We observed an incorrect allocation of free Preserved Users and Shared Mailbox license count against active user licenses.

Action required: Procure additional Preserved User and Shared Mailbox licenses if total (free + purchased) licenses are already or nearly consumed by raising a case with Support.

You now have the option to configure a retention period of up to 360 months for backed-up Microsoft 365 and Google Workspace data and meet regulatory requirements for data compliance.

For more information, see Configure the Backup Retention Policy.

Customer action required: None.

You can now use the following search Get APIs to automatically search and view details for the required files and emails using the SHA1 checksum value:

Customer action required: None.

For more information, see Developer portal.

Simplified onboarding for Microsoft 365

To improve customer experience, we have reduced and simplified the steps required to configure Microsoft 365 apps for data protection. The new configuration wizard enables you to protect your Microsoft 365 data seamlessly right from tenant authorization to backup configuration.

The new wizard has the following settings configured by default.

Additionally, it offers you the flexibility to change these settings later.

For more information, see Onboarding Guide.

Customer action required: None

eDiscovery: New eDiscovery Download Client v2.0.0 for inSync Cloud

The new version includes a more enhanced way of registering clients called token-based registration. This method uses tokens, which are unique, randomly generated strings of characters, to authenticate clients and verify that the requests are coming from a legitimate eDiscovery Download Client.

You can now download and install the latest v2.0.0 eDiscovery Download Client version for Windows and macOS from the Downloads page.

Customer action required:

For more information, see

This release has minor bug fixes.

This release has minor bug fixes.

Federated Search and Sensitive Data Governance: Data Lock support for files and emails snapshots

Data Lock enables you to protect your data from accidental or malicious deletions. If Data Lock is enabled, you cannot delete files and emails from the snapshots. In such a scenario, an administrator can delete the data only from the data sources such as Devices, Exchange Online, and Gmail from where it is backed up.

Customer action required: None

For more information, see

📝 Note

These changes are only supported for non-multi-geo Microsoft 365 tenants.

Microsoft 365

Support of Public Folder to all the regions supported by Druva

You can now backup Public Folder data to all the regions supported by Druva.

📝 Note

This enhancement is available with Enterprise and Elite editions.

Customer action required: None

Salesforce

Deprecation of Percentage-based Selection in Data Template

In the Data Copy Template, the Percentage-based Selection tab for selecting records as a sample percentage of the data is deprecated in the Salesforce 2.0 App. Also, you cannot select Percentage Selection from the Items to Clone list when you clone a Data Copy template.

Customer action required: None

Salesforce

Enhanced graphical representation for Salesforce storage summary

The storage summary now represents the Salesforce Storage and Druva Cloud Storage as a bar graph instead of a pie chart. As a result, you get an improved representation of the cost-saving and storage information for Data Archiver.

Customer action required: None

For more information, see Salesforce Storage Summary.

Define archival content query using Query Builder or SOQL Editor

While creating a new archival set in the Data Archiver, you can now define the archival content query for objects using one of the following options instead of the Basic or Advanced options.

Customer action required: None

For more information, see Using the archival configuration.

Sensitive Data Governance: Support for Google Workspace MIME types for compliance violations

❗ Important

For existing customers, Druva has triggered re-scans of the latest backup, and findings should be visible for same once completed.

We have added support for additional MIME types specific to Google Workspace. When a compliance scan occurs, file extensions (and their MIME types) from the supported list are scanned based on specific sensitive data pattern criteria, and violations are flagged and reported as compliance violations.

The following Google Workspace native files' MIME types are now supported by inSync to report compliance violations:

For more information, see Files extensions (and their MIME types) scanned for compliance violations.

Customer action required: None

Prevent malicious or accidental deletion of snapshots using Data Lock

You can enable the Data Lock feature to make users, SaaS Apps, and snapshots immutable till their retention period. Enabling the Data Lock feature prevents malicious modification, accidental deletion, or tampering with critical data by rogue administrators and anyone with compromised credentials.

❗ Important

The Data Lock feature is available on both Enterprise and Elite editions.

The following SaaS Apps support this feature:

Customer action required: None.

For more information, see Data Lock.

Seamless access to the SharePoint Online sites

The SharePoint Online listing page now loads 100 sites at a time based on selected sorting and filters. You must scroll to view the following 100 sites. This enhancement ensures faster and seamless access to the SharePoint Online sites on the listing page, especially when you have many sites.

📝 Note

The delete, enable, and disable operations apply only to the sites loaded on the page.

Salesforce

Flexibility to configure API limit

You can now set the API consumption limit for each backup definition in the API Limit tab to ensure a backup job consumes only the specified APIs. With this capability, you can control your API consumption while reducing the overhead and cost of increasing the API limit.

📝 Note

This capability is provided as a part of the Salesforce Enterprise and Elite editions.

Customer action required: None

For more information, see Create New Backup Definition.

Enable or disable validations for the standard field

You can now enable or disable validations associated with standard fields.

Customer action required: None

For more information, see Validations.

Data Governance

eDiscovery: A new version of eDiscovery Download Client for inSync Cloud

You can now download and install the latest v1.2.2 eDiscovery Download Client version for Windows and macOS from the Downloads page. This client version includes minor enhancements and security fixes.

Customer action required: None

For more information, see Support Matrix for eDiscovery Download Client.

Microsoft 365

Enhanced Microsoft 365 user import with Azure AD Mapping

User import with Azure AD is enhanced with the following capabilities:

Customer action required: None

Enriched information and enhanced filters for viewing the SCIM Mapping

The SCIM Mapping Listing page is enhanced with the following capabilities:

Customer action required: None

Protect Exchange Online Item and Reference attachments

To ensure the Exchange Online data is completely protected from accidental deletion and ransomware attacks, in addition to file attachments you can now backup and restore:

Customer action required: None

For more information, see Backup Exchange Online data

Salesforce

Ability to clone the data masking configuration

You can now clone the data masking configurations from an existing data template.

Customer action required: None

For more information, see Cloning a Data Template.

Mandated configuration of inSync AD/LDAP connector or KMS before creating an administrator

To ensure that your data is always encrypted and secure, it is now mandatory to configure inSync AD/LDAP connector or Cloud Key Management (KMS) before you can create the first administrator.

Customer action required: None

For more information, see Configure inSync AD/LDAP Connector or KMS.

Flexibility to update the backup start date/time before a backup job is run for the first time

Administrators can now update the start date/time in the backup definition if a backup job hasn’t run yet. With this enhancement, you get more flexibility to manage your backup schedules.

Customer action required: None

For more information, see Edit Backup Definition.

May 28, 2022

Salesforce

Seamlessly archive Salesforce data using the Salesforce Data Archiver

With Salesforce Data Archiver, you can move stale data from Salesforce active storage into Druva storage.

Benefits:

Customer action required: Contact Support to obtain the Salesforce Data Archiver license.

To know more about the importance of archiving, read the blog - Why your IT team needs strong Salesforce archival.

Microsoft 365

Introducing Microsoft 365 Basic app with limited permissions

Microsoft 365 Basic app is now available for protecting Exchange Online, OneDrive, SharePoint Online, Microsoft Teams, and Public Folders. This app does not seek the Directory.ReadWrite.All permission, helps administrators comply with organizational security and compliance policies and meet the organizational goal for data protection.

For more information, see Configure Druva inSync for Microsoft 365.

Customer action required: None.

Protect mission-critical backups from accidental or malicious deletion with Rollback Actions

Rollback Actions is now available for SaaS Apps. For more information, see Rollback Actions for accidental and malicious deletes.

Introducing storage support for the Asia Pacific (Seoul) Region

We have added a new data storage location for Asia Pacific (Seoul) Region to add more flexibility to data storage requirements, especially for the Druva customers across South Korea.
Don't miss to check out a green icon for Asia Pacific (Seoul) ap-northeast-2 region on the Druva Cloud status page.

April 16, 2022

Protect shared mailbox users in Preserved state

You can now protect shared mailbox users in the preserved state regardless of the Shared Mailbox user's Azure AD sign-in status.

With this enhancement, you can protect the data of the preserved shared mailbox users in case of accidental deletions or ransomware attacks.

Customer Action required: None.

For more information, see backup a Shared Mailbox.

Support for Microsoft Groups Data Protection

You can now protect Groups metadata and Group sites.

How does this new feature benefit you:

Customer Action Required: Reconfigure the Microsoft 365 app to get the updated permissions.

Check out the video-based Quick Reference Guide and the detailed documentation to get started.

Monitor Microsoft 365 Shared/Resource mailbox license consumption

You can now identify and monitor the license consumption for Microsoft 365 Shared/Resource mailbox users from the Microsoft 365 Overview page.

With clear segregation of Users, Shared, and Resource mailboxes on the Overview page, you now get granular insights into users' license utilization for effective user management.

Customer Action Required: Reconfigure the Microsoft 365 app and Exchange online app to get the updated permissions.

For more information, see Configure Exchange Online and add users

Salesforce

View other users' tasks
You can now view tasks in the Salesforce App 2.0, which other users across your Salesforce organization create—ensuring added visibility within your administration team.

For more information, see Tasks.

Run backup definitions on another user's behalf

You can run backup definitions on another user's behalf to facilitate interoperability between users who are a part of the same project.

For more information, see Creating Backup Definitions.

Microsoft 365

Configure retention period for Teams metadata and conversation backups
The data backup retention period for Teams metadata and conversation backups is now configurable. Moving forward, you can decide how to retain your backups with more flexibility and effectively manage your recovery point objectives. With this enhancement, you can meet your compliance requirements effectively by ensuring that only the required backups are retained while others expire.

📝 Note

Your existing forever retention setting will be retained till you don't configure them.

For more information, see Configure Teams for backup and restore.

Customer action required: None

Data Governance

❗ Important

This enhancement is applicable only for the SaaS Apps that already have the Sensitive Data Governance feature supported and enabled.

Sensitive Data Governance: Change to Violation Preview text download

If the preview text for file violations is more than 64 KB in size, you have to download the file to view complete details.

For more information, see How do I download non-compliant files and violations list for offline review.

Customer action required: None

This release has minor bug fixes.

This release has minor bug fixes.

Microsoft 365, Google Workspace, and Slack

Prevent accidental deletion of users and workloads

You will now have to enter a reason for deleting a user or a workload. The reason for deletion is captured in the Admin Audit Trail.

Customer action required: None.

For 2021 release notes, raise a case with support.