Overview

You can add custom folders for backup by following the guidelines.

Procedure

📝 Note:

You can configure custom folders for backup through profiles. You cannot do this on an individual user level.
inSync users cannot edit or remove the folders configured by administrators for backup through inSync Client.
inSync does not backup network location due to VSS limitation.

Configuration guidelines on macOS Mojave

Locations that display a prompt

Important: The macOS Mojave (version 10.14) has a User Data Protection feature, which displays an authorization prompt when inSync Client tries to access the following locations if configured for backup:

Location Services
Contacts ~/Library/Application Support/Address Book
Calendars ~/Library/Calendars
Reminders ~/Library/Calendars
Photos ~/Pictures/Photos Library.photoslibrary

If you want to back up the locations but do not want the macOS Mojave to display the permission prompts to the users, you can pre-configure the authorization to inSync via MDM (Mobile Device Management) which is used in your organization. Druva also recommends educating the inSync Client users of your organization to pre-approve inSync by adding it to Full Disk Access in System Preferences > Security and Privacy pane for a seamless backup experience.

If you do not want to back up the mentioned locations, you must configure these locations in the Global Exclude list, defined at the Profile level. This will skip the locations mentioned in the Global Exclude list while backing up user data. For more information, see Configure the global exclude list.

inSync Client v6.1.1

inSync Client v6.1.1 supports macOS Mojave (version 10.14).

Druva recommends that you upgrade the inSync Client to v6.1.1 before upgrading user devices to macOS Mojave.
If inSync Client users do not take any action on the prompts, inSync will pause the ongoing backup and it will remain in that state until the user takes an action.

For inSync Client v6.1.0 and earlier:

inSync Client v6.1.0 and earlier, running on macOS Mojave will skip the backup of the mentioned locations, even if they are configured for backup. Administrators must upgrade user devices running on macOS Mojave to inSync Client v6.1.1 or later to successfully backup the mentioned locations.

Locations that do not display a prompt

For inSync Client v6.1.1:

inSync Client will skip the following configured locations by default while performing the backup if it does not have the required access permissions:

Mail
Messages
Safari Browsing History
HTTP Cookies
Call History
iTunes Backups
Time Machine Backups

Druva recommends educating the inSync Client users of your organization to pre-approve inSync access to the configured locations.

For inSync Client v6.1.0 and earlier:

To add a custom folder do the following steps:

On the Endpoints console, click Profiles.
Select the profile for which you want to configure folders for backup.
Go to the Edit option at the top right, and click the Endpoints tab from the dropdown. The Edit Profile window appears.
Under the Laptop/Desktop tab, click the preferred operating system platform for which you want to configure the backup folders. For example, if you want to configure backup folders for Windows, click the Windows tab.
Click the +Add Folder button and provide the appropriate details on the following:

Field	Action
Backup Location	Type the path of the custom folder location that you want to back up on user devices. Example: D:\Program Files\MyProjects
Display Name	As applicable, provide a name in this field by which you want to identify the custom folder for backup on user devices.
Folder to be backed up	As applicable, select the folders for backup as follows: All Folders: Select this option if you want to back up data from all the folders across the selected backup location on user devices. Specific Folder: Select this option if you want to back up the data from a specific folder or a group of folders that are located across the selected backup location on user devices. Enter the exact name of the folders separated by a semicolon from which you want to back up the data.
Include Files	Type or select the file types that you want to back up. If a file type does not appear in the list, type the file extension in the box that appears beside the Include Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries.
Exclude Files	Type or select the file types that you want to exclude from backup. If a file type does not appear in the list, type the file extension in the box that appears beside Exclude Files box. Ensure that you separate consecutive entries using a semicolon (;) and there is no white space between two entries. Note: Entries in this field overrides the entries in the Include Files box.
Exclude Paths	Type the path to the files and folders that you want to exclude from backups.

6. Click Save.

Manage folders for backup

Add folders

Configure folders for backup

Remove custom folders from backup

Create a profile