Druva provides activation checks and readiness checks for the common agent to reduce instances of failure during the first backup. These checks enable you to make sure that your system is ready and equipped to perform a backup operation.
The following checks are being introduced for Oracle:
Activation checks for the Hybrid Workloads agent
Once the agent is installed, a set of checks is run to ensure that the system is ready for activation of the agent and all the required conditions are met. If not, it will provide a curated set of errors that might have occurred and will also provide the solution to tackle and fix the same.
This table lists the checks that will be performed.
Error Message | Error Description | Error resolution |
Failed to check OS version for the system | There was an error while checking the OS version. | Contact Support. |
Unsupported OS | The operating system is not supported. | Refer to this document to get a list of the supported operating systems. |
Unsupported OS version | This version of the operating system is not supported. | Refer to this document to get a list of the supported versions of the operating systems. |
Failed to check database version. | An error has occurred while retrieving the database version. | Contact Support. |
Unsupported DB version. | This version of the database is not supported. | Refer to this document to get a list of the supported database versions. |
First backup readiness checks
Once the agent is successfully activated, a set of backup readiness checks for the common agent are executed to reduce instances of failure during the first backup. These checks enable you to make sure that your system is ready and equipped to perform a backup operation.
These checks are executed immediately after the agent is activated on a device.
This table lists the checks that will be performed.
Error Message | Error Description | Error resolution |
Failed to check configured directory permissions. | An error occurred while fetching permissions of script location. | Contact Support. |
Configured directory current permissions do not match. | Configured directory permission must be 755. | Change scripts directory permissions to 755. |
Configuration file not present. | OracleDTC configuration file is missing. | Restart the PhoenixOracle service to generate the configuration file. |
Configured scripts directory not present. | Provided scripts directory is not present. | Create the scripts directory specified in the config file. |
Permission denied. | Insufficient permissions to access the path. | Check the permissions of scripts directory. |
Oracle Home not found. | Failed to fetch the oracle home path. | Please check if database entry is present in /etc/oratab or if the oracle instance is running in order to run this check successfully. |
Failed to execute SQL command. | Command execution failed while fetching the database version. | Contact Support. |
Failed to check oracle instance presence. | An error occurred while checking the availability of an oracle instance. | Please check if the oracle instance is running in order to run this check successfully. |
Oracle instance not available. | There is no instance available for the oracle database. | Oracle Instance must be present in order to run backup and restore successfully. |