Overview

This report provides information on the users preserved in SaaS Apps and Endpoints. It also provides information about the workloads which consumed preserve licenses, the date on which they were preserved, and the mode used to preserve.

The following table lists the fields in the Preserved User Datasources area.

Field	Description
Username	The username of the preserved user.
Email	The email address of the preserved user.
Profile	The profile assigned to the preserved user.
Endpoints License	Displays the Endpoints preserve license status of the user. For example, preserve or -. - indicates an unlicensed state.
Microsoft 365 License	Displays the Microsoft 365 preserve license status of the user. For example, preserve or -. - indicates an unlicensed state.
Google Workspace License	Displays the Google Workspace preserve license status of the user. For example, preserve or -. `-` indicates an unlicensed state.
Preserved On	The date on which the user was preserved.
Mode	Lists the mode through which the user is preserved. Manual - The user is manually marked as preserved through Endpoints or SaaS Apps. AD/LDAP - The user is marked as preserved as part of AD/LDAP sync process. Upgrade - The user was marked preserved (formerly called 'Disabled') prior to the introduction of Preserve User License, available with inSync Cloud 5.8 CU3 released on August 06, 2016. inSync started recording user preservation details from this date. The cause of preservation for such users has been marked as 'Upgrade' with a preservation date as August 06, 2016, to clearly identify these users .
Auto Delete On	If Endpoints or SaaS Apps is configured to auto-delete preserved users, Auto Delete On column displays the system calculated date on which the user will be deleted.