Applicable to Client versions - Windows - v7.1.0 & above | macOS - v6.5.1, 7.1.0 & above | Linux - v5.9.x & above |
Overview
This article provides the following details:
Steps to uninstall inSync Client from the following devices:
Uninstall inSync Client from a Windows device
This section explains the process of uninstalling inSync Client from a Windows device.
Before you begin
Make sure you have administrative privileges on the device from which you want to uninstall the inSync Client.
To uninstall inSync Client
On the Start menu, go to All Programs > inSync and click Uninstall inSync,
Click Uninstall on the wizard screen. The wizard displays a dialog box to confirm whether you want to retain the inSync settings.
Click Yes to retain inSync settings or else click No.
After the uninstall process completes, click Finish.
Even if you uninstall the inSync Client, some configuration files are stored on the device.
Uninstall inSync Client from a Mac device
This section explains the process of uninstalling inSync Client from a Mac device.
Before you begin
Make sure you have administrative privileges on the device from which you want to uninstall the inSync Client.
To uninstall inSync Client:
Open Applications.
Right-click on the inSync icon
Select Show Package Contents.
Select Contents/Resources/Uninstall inSync.
Enter your password, and then click OK.
Click Yes to retain inSync settings, or else click No.
If you choose not to retain inSync settings, inSync removes all configuration details and log files. However, if you choose to retain inSync settings by clicking Yes, inSync retains your preferences and configuration details on the device.
Uninstall inSync Client from a Linux device
This section explains the process of uninstalling inSync Client from a Linux device.
Before you begin
Make sure that you have superuser privileges on the device from which you want to uninstall inSync Client.
Uninstall inSync Client from CentOS or RHEL device
To uninstall the inSync Client:
1. Use the following command to identify the inSync Client version:
1 | rpm -qa | grep druva-insync-client
2. Run the following command to uninstall the inSync Client:
1 | rpm -e druva-insync-client-<version>-<arch>
Uninstall inSync Client from Ubuntu
To uninstall the inSync Client:
1. Use the following command to identify the inSync Client version:
1 | dpkg --get-selections | grep druva-insync-client
2. Run the following command to uninstall the inSync Client:
1 | dpkg -r druva-insync-client-<version>-<arch>
Remnants of the client on the device post-uninstallation
Some file and folder remnants continue to reside on the device even after you have uninstalled the inSync Client. The following table describes the impact of deleting such remnants from a Mac device.
Remnant files/folders on a Mac device | Impact of deleting the remnant |
/private/var/log/insync/** | No serious impact if deleted after client uninstall. The remnant stores the daemon process logs of the client. |
Users/username/Library/Containers/com.druva.insync.FinderPlugin/** | No impact if deleted after client uninstall. Deletes Finder plugin details required to display overlay icons of Share folder. |
/Users/username/Trash/Uninstall Instruction.pdf / ** | No serious impact if deleted after client uninstall. The uninstall instructions.pdf file is moved to Trash as a part of the client uninstall process. |
/Users/rushikesh.korde/Library/Application Support/inSync\ | All the inSync Client user settings and Client activation is deleted. |