On the Agents and Proxies page, you can centrally monitor and upgrade agents and proxies across workloads and organizations from the Enterprise Workloads Management Console. On this page, you get visibility into deployment health, upgrade readiness, connectivity status, and End of Support (EOS) risks, including outdated operating systems and agent/proxy versions. You can perform bulk upgrades for supported workloads from a single interface.

Overview tab

The Overview page provides a consolidated summary of the agent and proxy deployment status across your environment. It offers visibility into deployment health, connectivity, and upgrade readiness through the following details:

Total number of deployed agents and proxies
Number of upgradable agents/proxies
Number of devices in an End of Support state
Number of agents/proxies disconnected from the cloud

End of Support (EOS) status

The End of Support (EOS) status identifies the devices running on outdated operating systems or proxy/agent versions. This status serves as a critical indicator to help you prioritize and plan upgrades.

A device will be marked as EOS if it meets one or both of the following criteria:

Agent/Proxy End of Support

The device is running an agent package that is older than one year (365 days from its release date). For more information on the supported versions, see Enterprise Workloads EOS policy.

Operating System End of Support

The device's operating system (e.g., Ubuntu, CentOS) is no longer supported by the original vendor.

❗Important

The OS support status information is sourced from the third-party public database, 'endoflife.date', and is provided for your convenience.

You are responsible for verifying the accuracy of these dates directly with the original operating system vendor. For more information, see our End-of-support life policy for third-party vendor.

When you select a workload you can see a list of all deployed agents/proxies.

Under the Version column, you can view the version and current status for each agent, whether it is upgradable or not.

You will also see the "End of Support" status displayed here for affected devices. If your agent/proxy is on a device where the operating system is nearing End of Support, it will be indicated against the name of the device as a tooltip. You can see the connection status of each agent/proxy, the operating system it is deployed on, and other related details as well.