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Logging, configuration files, and services for File Server

Logging, configuration files, and services for File Server

This article lists the file names and locations or paths of logs, configuration files, and services for File Server.

Updated this week

This article describes the logging, configuration, and services-related information for File Server on Windows and Linux platforms.

Services

See the following table for service names and commands to restart the service(s):

Service name	Agent version	Restart Command
Windows: Hybrid Workloads agent Client Service Linux: Phoenix	6.x.x	Windows: Open the Services console(services.msc) Check the Hybrid Workloads agent Client Service Click Restart Linux: `service Phoenix restart`
Windows: Druva-EnterpriseWorkloads Service Linux: Druva-EnterpriseWorkloads	7.x.x	Windows: Open the Services console(services.msc) Check the Druva-EnterpriseWorkloads Service Click Restart Linux: service Druva-EnterpriseWorkloads restart

Files and directory structure

Configuration files

File	Description	Agent Version	File name/location
Druva configuration file	Contains the configuration details for an agent.	6.x.x	Windows: C:\ProgramData\Phoenix\FS\Phoenix.cfg Linux: /etc/Phoenix/FS/Phoenix.cfg
		7.x.x	Windows: C:\ProgramData\Druva\EnterpriseWorkloads\Config.yaml C:\ProgramData\Druva\EnterpriseWorkloads\fs\Config.yaml Linux: /etc/Druva/EnterpriseWorkloads/Config.yaml /etc/Druva/EnterpriseWorkloads/fs/Config.yaml

Common Files

File	Description	Agent Version	File name/location
Main Service log	Logs to monitor the Enterprise Workloads service.	6.x.x	Windows: C:\ProgramData\Phoenix\main_service.log Linux: /var/log/Phoenix/main_service.log
		7.x.x	Windows: C:\ProgramData\Druva\EnterpriseWorkloads\controlservice\ControlService.log Linux: /var/log/Druva/EnterpriseWorkloads/controlservice/ControlService.log
Control Service log	Logs to monitor the Enterprise Workloads service.	7.x.x	Windows: C:\ProgramData\Druva\EnterpriseWorkloads\controlservice\ControlService.log Linux: /var/log/Druva/EnterpriseWorkloads/controlservice/ControlService.log

Metadata files

File	Description	Agent Version	File name/location
backupParams.json restoreParams.json	Contains parameters used for backup and restore jobs	6.x.x	Windows: C:\ProgramData\Phoenix\FS\state\backup\<backupset_id>\jobid Linux: /var/log/Phoenix/logs/fs/state/backup/<backupset_id>/jobid
		7.x.x	Windows: C:\ProgramData\Druva\EnterpriseWorkloads\logs\fs\state\backup\<backupset_id>\jobid Linux: /var/log/Druva/EnterpriseWorkloads/logs/fs/state/backup/<backupset_id>/jobid

Backup Job Logs

File	Description	Agent Version	File name/location
Main_service.log Config.yaml.tmp Phoenix-<job_id>.log Phoenix-<job_id>-MissedFiles.log Phoenix-<job_id>-SkippedFiles.log Phoenix-<job_id>-Snapshot.log Phoenix-<job_id>-telemetry.log backupParams.json	Logs to monitor the backup job.	6.x.x	Windows: C:\ProgramData\Phoenix\FS\backup\<backupset_id>\jobid\Phoenix.<date>-<timestamp>-<jobid> Linux: /var/log/Phoenix/FS/backup/<backupset_id>/jobid/Phoenix-autoupload-<job_id>
		7.x.x	Windows: C:\ProgramData\Druva\EnterpriseWorkloads\logs\fs\backup\<backupset_id>\jobid\Phoenix-autoupload-<job_id> Linux: /var/log/Druva/EnterpriseWorkloads/logs/fs/backup/<backupset_id>/jobid/Phoenix-autoupload-<job_id>

Restore Job Logs

File	Description	Agent Version	File name/location
main_service.log Config.yaml.tmp Phoenix-<job_id>.log Phoenix-<job_id>-MissedFiles.log Phoenix-<job_id>-telemetry.log restoreParams.json	Logs to monitor the restore job.	6.x.x	Windows: C:\ProgramData\Phoenix\FS\restore\<backupset_id>\jobid\Phoenix.<date>-<timestamp>-<jobid> Linux: /var/log/Phoenix/FS/restore/<backupset_id>/jobid/Phoenix-autoupload-<job_id>
		7.x.x	Windows: C:\ProgramData\Druva\EnterpriseWorkloads\logs\fs\restore\<backupset_id>\jobid\Phoenix-autoupload-<job_id> Linux: /var/log/Druva/EnterpriseWorkloads/logs/fs/restore/<backupset_id>/jobid/Phoenix-autoupload-<job_id>

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