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Release Notes - inSync GovCloud
Release Notes - inSync GovCloud
Updated over a month ago

November 25, 2024

Enhancement

inSync Client 5.9.5 update for Ubuntu 24.04 support

inSync Client 5.9.5 is now available for Ubuntu and supports Ubuntu 24.04 operating system version

Customer Action: Upgrade to inSync Client v5.9.5.

Below are the supported operating system versions for Ubuntu client 5.9.5

Product

Operating System

Client 5.9.5 -r100965 (Ubuntu)

24.04 (64-bit)

22.04 (64-bit)

For upgrade instructions, see Upgrade inSync Client.

For details on prerequisites for installation, see hardware and software requirements.

For more details, contact Support.

inSync Client 5.9.5 update for RHEL

inSync Client 5.9.5 is now available for RHEL and includes minor infrastructure enhancements.

Revision Number

Product

Revision Details

Client 5.9.5

RHEL - r100965

Customer Action: Upgrade to inSync Client v5.9.5.

For upgrade instructions, see Upgrade inSync Client.

For more details, contact Support.

October 19, 2024

SaaS Apps- M365

New Feature

Introducing Smart Backup – the intelligent way to backup your SharePoint Online data

Smart Backup utilizes an advanced site change detection algorithm to selectively back up SharePoint Online sites. This ensures that only sites with changes are backed up, while unmodified sites are skipped.

To ensure your data stays up to date, Smart Backup requires you to set a mandatory backup interval, to reconcile data across all sites. You can choose a frequency that works best for your needs, ranging from 2 days to quarterly (90 days). The default setting is set to a weekly backup (7 days).

Key Benefits

  • Mitigate API throttling issues.

  • Improve service level agreement (SLA) compliance for SharePoint sites undergoing content changes.

Customer Action

  • Default Enablement: The Smart Backup feature is enabled by default for all customers, therefore no action is required.

  • Opt-Out Option: If you prefer not to have this feature enabled, or if you have any questions, please contact our Support team.

  • Update Mandatory Backup Interval (optional): If necessary, adjust the backup interval to a duration between 2 and 90 days.

For more information, see Smart Backup for SharePoint

Enterprise Key Management for Microsoft 365

With Enterprise Key Management, you can use keys generated from your AWS Key Management Service (KMS) account to encrypt and decrypt the data backed up by Druva inSync. This new feature adds an extra layer of encryption beyond Druva's default backup encryption, giving you more control over your data security.

Key benefits:

  • Use your AWS KMS-generated keys to protect Druva inSync backups

  • You have ownership of the encryption and decryption key, enabling your full control to revoke it anytime.

  • Druva will not store the key and the key will be requested when needed.

Customer action required

Enterprise Key Management is available on request. To enable this feature for your account, contact Support.

Protect Microsoft Teams Shared Channel

Overview

Druva now supports backup and restore capabilities for Microsoft Teams Shared Channels. Shared Channels allow flexible cross-organisation collaboration by enabling controlled sharing of a Teams channel across Azure Active Directory tenants. With this release, you gain enhanced control over your Microsoft Teams Shared Channel data.

What's New

  • Shared Channels will now be backed up and restored as Shared Channels instead of standard channels.

  • Both full and granular restores of Shared Channel data are supported.

Benefits

  • Enhanced Data Recovery: Recover lost or deleted Shared Channel data comprehensively, ensuring business continuity.

  • Granular Control: Choose to restore specific Shared Channel elements or the entire Shared Channel, saving time and effort.

Customer Action

No action is required.

Shared Channels that have already been discovered and backed up will be automatically updated to the correct configuration (linked to the appropriate team, renamed as Shared Channel, etc.) during the next Auto-Discovery, Manual Discovery, Scheduled Backup, or Manual Backup operation, whichever is performed first.

Microsoft 365: Introducing Restore APIs

Introducing our new restore APIs, offering seamless functionality to list SharePoint sites, Exchange Online users, OneDrive accounts, and restore points. Effortlessly initiate restores for SharePoint Online, OneDrive, and Exchange Online, ensuring a smooth and efficient data recovery process.

The following is a list of APIs, along with a brief description:

  • List All SharePoint Site Collections: Retrieve the list of SharePoint site collections.

  • List All SharePoint Site Restore Points: Retrieve the list of restore points for protected SharePoint sites.

  • Restore a SharePoint Site: Performs a restore of a SharePoint site to a new or existing site.

  • List users based on query filters: Retrieve a filtered list of users based on query filters.

  • List All Protected Cloud Apps: Retrieve the list of all protected SaaS Apps.

  • List All OneDrive/Exchange Online Restore points: Retrieve the list of OneDrive/Exchange Online restore points.

  • Restore a OneDrive Account or Exchange Online Mailbox: Performs a restore for a OneDrive account or an Exchange Online mailbox to a new or existing account.

For more information, see the Developer Portal.

Customer action required: None.

Administrator Management with AD/LDAP

This release introduces Administrator Management functionality using your existing Active Directory (AD) or Lightweight Directory Access Protocol (LDAP) integration. This simplifies managing Druva administrators within the Druva Cloud Platform (DCP).


❗ Important

The availability of this feature may be limited based on the license type, region, and other criteria. To access this feature, contact your Druva Account Manager or Druva Support.


Benefits:

  • Simplified Administrator Management: Organizations using AD/LDAP for user management can now effortlessly manage Druva administrators as well.

  • Improved Efficiency: Leverage your existing AD/LDAP integration for centralized administration of Druva users and administrators.

What's New?

  • New AD/LDAP Connector: A new version of the AD/LDAP Connector is included to support Administrator Management functionality. (Link to DCP release notes for more details)

  • Updated Settings Location: Previously, AD/LDAP Connector and Account settings resided in the "End Points and SaaS Apps Settings" page. These settings have been relocated to the "Druva Cloud Settings" section within the DCP console.

  • Upgraded Administrator Permissions: Upgrading of AD/LDAP Connectors is now an exclusive privilege of Druva Cloud Administrators.

Action Required

Upgrade all existing AD/LDAP Connectors to the new version. This upgrade is necessary to grant the required permissions to inSync & DCP administrators for modifying mappings and configurations.


❗ Important

Existing AD mappings created for user management will continue to function. However, to allow inSync & DCP Administrators to modify mappings and related configurations, DCP Administrators must upgrade all existing AD/LDAP connectors.


For more information, see

Enhancement

Enhanced Data Security: User-Level Download Controls

User-level downloads for SaaS applications in the User Portal can now be globally restricted. This feature covers all formats, including Archive and MDS. When enabled, the download option will be disabled for users, thereby enhancing data security and ensuring compliance.


📝Note:

This feature requires both Endpoint license and either Microsoft 365 or Google Workspace license. Customers with only an Endpoint license cannot access this functionality. For more information, see Download data using the inSync Web.


To enable this feature, please contact support.

Enhanced Microsoft Groups Functionality: Support for Group Mailboxes

Our enhanced Microsoft Groups backup and restore capabilities now enable you to perform both - full and granular recovery of Group Mailbox data.

This comprehensive solution safeguards your critical Microsoft Group data. You can now easily restore selective or all records of lost or deleted Group Mailbox emails, conversations, and attachments, minimizing disruptions and ensuring uninterrupted business operations.

Full and granular restore of Group Mailbox

Customer Action

Group Mailbox backup will be enabled for all customers who have Groups configured for backup within the next 90 days. If you wish to enable Group Mailbox backup sooner, please contact Support.

For more information, see Restore Groups data.

SharePoint Online - Optimized storage consumption during site restore operations

This enhancement significantly reduces the increase in storage consumption due to versioning during the restore process.

Customer Action

This enhancement is automatically applied to all SharePoint site restore operations, except for in-place restores involving an existing Document Library. For more information, see Restore SharePoint Online data.

Extended Auto-Deletion Timeframe for Preserved Users

The Auto Delete preserved user Setting now allows you to retain preserved user accounts for up to 20 years (7305 days) before they are automatically deleted. Previously, the maximum retention period was 3 years (1095 days).

This update provides greater flexibility for managing preserved user data, while still ensuring automated deletion after the specified timeframe elapses.

For more information, see Auto-delete preserved users.

Microsoft 365: Enhanced PST Conversion/Download

This update enhances PST file handling through resumable zip downloads, reduced disk usage, faster downloads, and better overall performance.

For more information, see Download Exchange Online data.

Microsoft 365: Extended Auto-Deletion Timeframe for Preserved Users

The Auto delete preserved user setting now allows you to retain preserved user accounts for up to 3 years (1095 days) before they are automatically deleted. Previously, the maximum retention period was 1 year (366 days).

This update provides greater flexibility for managing preserved user data, while still ensuring automated deletion after the specified timeframe elapses.

For more information, see Auto-delete preserved users.

Microsoft 365: Exchange Online Backup Improvements after Domain Changes

We've enhanced our Exchange Online backup solution to eliminate failures caused by user domain, username, or UPN changes.

With this release, user attributes such as email addresses, domains, and User Principal Names (UPNs) are now automatically updated following Identity Provider (IDP) synchronizations. Authentication leverages the updated user attributes, maintaining a valid sync token at all times to ensure seamless access.

The best part? No more raising support tickets for domain, username or UPN updates! Our backup process adapts seamlessly, saving you time and effort. Just sit back and enjoy uninterrupted protection for your critical Exchange data.

For more information, see Sync users.

Improved Backup Reliability with Auxiliary Apps

We're excited to introduce support for the deployment of Auxiliary Apps, a powerful new feature designed to protect backup SLAs from M365 API throttling by automatically and proactively installing Auxiliary Apps.

Benefits of Auxiliary Apps:

  1. Reduced Throttling: By mitigating throttling issues, Auxiliary Apps ensure your backups run consistently and successfully, minimizing disruptions.

  2. Enhanced Backup Reliability: Consistent backups minimize the risk of data loss due to failed backup attempts caused by throttling.

Auxiliary Apps are supported for the following Microsoft 365 apps - SharePoint Online, OneDrive, Exchange Online, and Public Folders.

Customer action required:

Enable the Auxiliary apps setting in the Druva Cloud Microsoft 365 console. For more information, see the documentation.

Enhanced Restore Options for Planner

With this release, you have even more control over your Microsoft Planner data! You can now perform both full and granular restores of Planner data as part of a Group restore process.

What's New?

  • Full Planner Restore: In case of accidental deletion or data loss, you can now completely restore your entire Planner plan, including tasks, buckets, comments, and attachments, as part of a group restore.

  • Granular Planner Restore: For more fine-grained control, you can choose to selectively restore specific elements of your Planner plan during a group restore. This allows you to recover only the data you need, providing greater flexibility and efficiency.

Benefits:

  • Enhanced Data Recovery: This expanded restore functionality offers a comprehensive solution for recovering lost or deleted Planner data, minimizing downtime and ensuring business continuity.

  • Granular Control: The ability to choose specific Planner elements for restoration empowers you to target exactly what's needed, saving time and effort.

For more information, see Restore Groups data.

Fixed Issues

Issue

Issue Description

INS-156762

Improved OneNote File Handling: Fixed an issue for OneNote backup where duplicate events were generated, resulting in intermittent backup failures due to simultaneous processing of the same file.

SaaS Apps- Google Workspace

New feature

Enterprise Key Management for Google Workspace

With Enterprise Key Management, you can use keys generated from your AWS Key Management Service (KMS) account to encrypt and decrypt the data backed up by Druva inSync. This new feature adds an extra layer of encryption beyond Druva's default backup encryption, giving you more control over your data security.

Key benefits:

  • Use your AWS KMS-generated keys to protect Druva inSync backups

  • You have ownership of the encryption and decryption key, enabling your full control to revoke it anytime.

  • Druva will not store the key and the key will be requested when needed.

Customer action required

Enterprise Key Management is available on request. To enable this feature for your account, contact Support.

Enhancement

Last Sync Time for User Provisioning

Introducing "Last Sync Time" to the User Provisioning tab to display the latest successful sync with the customer's Google Directory.

Endpoints

inSync Client 7.5.4 patch update for Cloud

A patch for inSync Client v7.5.4 is now available for Windows and macOS that includes minor security fixes.

Customer action: Upgrade to inSync Client v7.5.4.

Revision Number

Product

Revision Details

inSync Client v7.5.4

Windows: r110875

Mac: r110875

Download the latest inSync Client here.

For upgrade instructions, see Upgrade inSync Client.

To know more, contact support.

Enhancement

inSync Client 5.9.5 patch update for Ubuntu

A patch for inSync Client v5.9.5 is now available for Ubuntu that includes minor security fixes.

Customer action: Upgrade to inSync Client v5.9.5.

Revision Number

Product

Revision Details

inSync Client v5.9.5

Ubuntu: r100960

Download the latest inSync Client here.

For upgrade instructions, see Upgrade inSync Client.

To know more, contact support.

Data Governance

New Feature

Data Governance: eDiscovery Download client v2.0.7 update for Cloud

An updated v2.0.7 for eDiscovery Download Client is now available with minor enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.7 from the Downloads page.

For more information, see:

Enhancement

Sensitive Data Governance: New parameters for list APIs for file violations

We have now enhanced the file violations list APIs to provide additional details for better insights and management of non-compliant files.

Here is the list of newly added parameters:

  • File Name

  • Policy Violation (Name of the Policy)

  • Sensitive Data Found

  • UserName

  • Datasource

  • Violation Reported On

  • Resolved On

  • Resolution Details

  • Additional Comment

For more information, see Get File Violations.

Druva Cloud Platform

New Feature

Administrator Management using Active Directory(AD)/LDAP

Great news for managing your Druva users! We've just enhanced our administrator provisioning and management, making it easier than ever to set up and manage your administrators. This eliminates the need for manual processes, streamlining your operations.


❗Important

The availability of this feature may be limited based on the license type, region, and other criteria. To access this feature, contact your Druva Account Manager or Druva Support.


Benefits

  • Reduced Administrative Burden: Eliminate manual creation and management of Druva administrators. Leverage your existing AD/LDAP directory to streamline the process.

  • Enhanced Security: Enforce your organization's security policies by leveraging pre-defined user groups and access controls within your AD/LDAP directory.

  • Improved Efficiency: Simplify onboarding and offboarding of administrators with automated provisioning and de-provisioning.

Customer Action Required

If you use AD/LDAP for user management in inSync: Upgrade your existing AD/LDAP Connectors to the latest version. This ensures your inSync & DCP administrators have the necessary permissions to manage user mappings and configurations.

Enhancement

Druva Console User Interface Enhancements

This release introduces significant improvements to the Druva Console user interface, enhancing overall user experience and visual appeal.

Key Enhancements:

  • Font update: The console font has been updated to improve readability and provide a more modern look and feel.

  • Workload icon refinements: Workload icons have been redesigned for a cleaner, more visually appealing appearance while also improving clarity and context.

These enhancements are designed to provide a more comfortable and efficient user experience while navigating the Druva Console.

Here is a glimpse

Enhanced Druva login page

The Druva login page now keeps you updated about the latest Druva events, announcements, and promotions.

Here is a glimpse

June 15, 2024

inSync Client

inSync Client 7.5.2 patch update for macOS

InSync Client 7.5.2 patch is now available for macOS with minor security improvements and below operational fixes.


📝 Note:

  • macOS clients running on Sonoma version 14.3 and later operating systems must upgrade to inSync Client 7.5.2 patch. (r110790)

  • With this update, the inSync Client v7.5.2 patch (r110790) will supersede v7.5.2 (r110780).


FIXED ISSUE

Issue

Description

INS-156495

macOS Client: Fixed an issue with the inSync Client on Sonoma 14.3 and above operating system wherein the inSync Client does not display the network name.

INS-155881

macOS Client: Implemented improvements to handle crash scenarios on devices running on Sonoma 14.3 and above operating system.

Customer action: Upgrade to inSync Client v7.5.2.

REVISION NUMBER

Product

Revision Details

inSync Client v7.5.2

macOS: r110790

Download the latest inSync Client here.

For upgrade instructions, see Upgrade inSync Client.

To know more, contact support.

May 25, 2024

SaaS Apps

Our Help Center Has a New Address!

While you experience the speed and power of Druva’s 100% SaaS Cloud-first data protection platform, we are committed to ensuring that your entire journey with us is as seamless as possible. So, here’s introducing the Druva help center; a self-serve-first help experience that offers quick access to assistance whenever you need it. The new help center functions as the primary repository for all information, delivering a significantly more personalized and contextual experience when accessed through the product console.

Here’s a look at what’s new and what’s changed:

  • The previous documentation portal, docs.druva.com, has been replaced with help.druva.com.

  • The new and improved help center promises a leaner structure while still ensuring comprehensive and information-packed resources.

  • Improved search performance for quicker access to relevant help articles. No more sifting through an endless archive of help articles.

Action required

We have ensured that the transition to help.druva.com is seamless for you. We recommend that you update your bookmarks, and ensure you're using the latest version of client software to access this help experience for the Client.

Go ahead and explore the enhanced experience or learn more.

New Feature

Planner backup is now Generally Available (GA)

In addition to the existing Microsoft 365 apps, we have extended support for Planner, a task-tracking app used for collaboration in Microsoft 365. If the Planner data is accidentally deleted or lost due to ransomware attacks, it is permanently deleted. Moreover, if a group is deleted, the associated Plans will also be deleted. To avoid this data loss, we are offering a comprehensive solution to protect Microsoft 365 data, ensuring that all data is recoverable. You can now securely backup, restore, and manage Planner data, allowing teams to focus on their work without worrying about data loss.


❗ Important

  • Planner Backup rollout will be enabled for all customers in batches.

  • If you wish to enable Planner backup sooner, raise a case with Support.


Customer action required:

  • You must Reconfigure the Microsoft 365 App to allow the required permissions.

  • If you already have Groups configured for backup, Planner backup will be automatically enabled for you.

Introducing Google Directory Integration for Seamless User Provisioning

We're excited to announce the release of Google Directory Integration for streamlined user provisioning within your workspace. Alongside Azure AD, AD LDAP, and SCIM, you can now leverage Google Directory to enhance your user management experience. To know more about this feature, refer to the documentation.

Here are the benefits in a nutshell:

  • Effortless Import: Seamlessly import users from Google Workspace through Google groups or all users, saving your valuable time.

  • Enhanced Management: Easily create and prioritize user mappings, ensuring smooth organization and efficient user management.

  • Seamless Syncing: Administrators have the capability to synchronize user data at their convenience using the on-demand sync option. Additionally, auto-sync functionality ensures that users' information remains current and consistent without manual intervention.

Customer Action Required:

  • For existing customers: Reconfigure the Google Workspace app from your inSync console to begin utilizing Google Directory. Refer to the documentation for detailed instructions.

  • For New Customers: When setting up your Google Workspace integration with Druva, opt for Google Directory as your provisioning method.

Enhancement

Enhanced and Intuitive error message for self-serve success

We have enhanced the error messages for SharePoint Online (SPO). This improvement makes it easier to diagnose issues, understand root causes, and resolve problems quickly on your own.

Benefits:

  • Diagnose issues instantly: Clear and concise toast messages pinpoint the exact problem and insights into why the issue occurred.

  • Resolve problems quickly: Access relevant Microsoft 365 error resolution information directly from the console, guiding you through the troubleshooting steps.

Here is a glimpse:

Data Governance

New Feature

Data Governance: eDiscovery Download client v2.0.6 update for Cloud

An updated v2.0.6 for eDiscovery Download Client is now available with minor enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.6 from the Downloads page.

For more information, see:

Enhancement

Federated Search | RBAC enhancement for legal administrators

We have now enhanced the users’ search capabilities for legal administrators. Legal administrators can now search and view data of users other than legal hold users using the Federated Search > File Search and Email Search options.


❗ Important

To get a view of these newly added options for users' search, the custom role must have a combination of Legal Hold Management rights > View Legal Hold and Data Governance > Access Federated Search plus any one or all of the following rights - User Management, Deployment Management, Profile Management, Backup and restore management, Data Governance, Alerts and Reports Management, CloudCache Management.


Customer action required:

  1. Cloud administrators must create a custom role that has access to the following additional rights along with Legal Hold Management > View Legal Hold and Data Governance > Access Federated Search and assign it to a legal administrator.

  2. Profile(s) must be assigned to the legal admin to allow them to search all users mapped to that profile.

For more information, see

April 13, 2024

ENHANCEMENT

inSync Client 7.5.2 for GovCloud

InSync Client 7.5.2 is now available for Windows & macOS with below security fixes.

FIXED ISSUE

Issue

Description

INS-132656/
INS-136298

Fixed security vulnerability issues related to arbitrary code execution in inSync Client.

Customer action: Upgrade to inSync Client v7.5.2.

REVISION

Product

Revision Details

inSync Client v7.5.2

Windows: r110780

macOS: r110780

Download the latest inSync Client here.

For upgrade instructions, see Upgrade inSync Client.

To know more, contact support.

inSync Client 5.9.5 for Linux

InSync Client 5.9.5 is now available for RHEL & Ubuntu. The version has patched some minor open-source packages with below security fix.

FIXED ISSUE

Issue

Description

INS-136349

Fixed security vulnerability issues related to arbitrary code execution in inSync Client.

Customer action: Upgrade to inSync Client v5.9.5.

REVISION

Product

Revision Details

inSync Client

v5.9.5

RHEL: r100950

Ubuntu: r100950

Download the latest inSync Client here.

For upgrade instructions, see Upgrade inSync Client.

To know more, contact support.

April 01, 2024

DEPRECATION

End of Life for Device Trace

The Device trace feature has reached its End of Life (EOL). As a result, all support services and functionality are now unavailable.

February 22, 2024

FEATURE

inSync Client 7.5.1 for Windows

inSync Client 7.5.1 is now available for Windows OS. The version has infrastructure enhancements and supports 64-bit architecture exclusively.

Customer action: Upgrade to inSync Client v7.5.1
For assistance on compatibility, see the inSync Client 7.5 upgrade scenarios.


📝 Note

For users who have configured the Optimized for Efficiency option for Outlook is deprecated. The default configuration is set as Optimized for Performance with this release.


FIXED ISSUE

Issue

Description

INS-126325

Fixed an an issue for the high CPU consumption of the inSync Client when not activated.

REVISION

Product

Revision Details

inSync Clientv7.5

Windows: 110755

Download the latest inSync Client here.

For upgrade instructions, see Upgrade inSync Client.

To know more, contact support.

February 17, 2023

SaaS Apps

Enhancement

Support for backup and restore of Managed Metadata and Enterprise keywords

You can now backup and restore Managed Metadata and Enterprise Keyword columns which are part of SharePoint Online Document Libraries and List. Furthermore, the restore of deleted site-level terms in the term store is also supported.

Action Required: We use Graph APIs to backup SharePoint Online data. To switch to the Graph APIs, you must reconfigure the Microsoft 365 app that you are using and approve the requested permissions.

Support for Microsoft Planner

In addition to the existing Microsoft 365 apps, we have extended support for Planner, a task-tracking app used for collaboration in Microsoft 365. If the Planner data is accidentally deleted or lost due to ransomware attacks, it is permanently deleted. Moreover, if a group is deleted, the associated Plans will also be deleted. To avoid this data loss, we are offering a comprehensive solution to protect Microsoft 365 data, ensuring that all data is recoverable. You can now securely backup, restore, and manage Planner data, allowing teams to focus on their work without worrying about data loss.

Additionally, to ensure point-in-time consistency between apps in a Microsoft Group, we are introducing a unified backup of Groups. The unified backup includes all critical pieces of Microsoft Groups, like Group Metadata, Planner, and Group site, together so that correlated data that is spread across Groups ecosystem is available for restore in one place.

Know what has changed

Backup

Group Backup now covers Group Metadata, Site, and Planner data.

Restore

Full Group restore restores Group Metadata, Planner, and Site.

📝 Note: Exclusive support for Planner restore is coming soon. Stay tuned for the latest updates!


Live activities

Live Activities display the current progress of ongoing backup or restore activities for Groups, including Planner.

Activity Stream

Activity stream displays details of the completed Groups activities, including Planner. A separate log file is generated for Planner.

Groups dashboard (listing page)

A new column - Plan is added on the listing page.

You can now filter Groups by Plan name.

Action required: Reconfigure the app to get the updated permissions.

📝 Note: If you want to start protecting your Microsoft Planner data, contact Druva support. Planner support will be available for all customers very soon! Stay tuned for the latest updates!

Endpoints

New feature

Refreshed Client Upgrade Experience

The Client upgrade page is refreshed and relocated to the Endpoints dashboard to simplify the experience.

Here are the key changes:

  • Enhanced Upgradable Client details: To get a quick view of available Client versions for upgrade, compatible operating system, and associated profiles

  • Categorized Settings: To make it easier for admins to locate and manage the Client upgrade activities.

  • Centralized Client Upgrade settings: Relocated it to the Client Upgrade page for convenient access to manage Automatic Upgrade settings within the context of Client upgrade management

  • Enhanced Upgrade Client settings: To simplify the bulk upgrade experience for administrators

Here is a glimpse:

For more information, see About inSync Client Upgrade.

Deprecated

Deprecation of Optimized for efficiency option for Outlook email backup

Druva will deprecate the Optimized for Efficiency option used to protect Outlook PST files through email backup on December 16, 2023. As a result, administrators and users who have enabled this option will not be able to back up Outlook emails.

Customer action required: Update the settings to Optimized for Performance.
For more information, deprecation of Optimized for efficiency.

Data Governance

New Feature

eDiscovery Download client v2.0.4 update for Cloud

An updated v2.0.4 for eDiscovery Download Client is now available with minor enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.4 from the Downloads page.

For more information, see

Enhancement

eDiscovery: Restricted visibility of legal hold/gavel icon for users on UI

For maintaining data confidentiality, the Legal hold (hammer) icon will now be visible only to the cloud administrators and administrators with legal hold rights.

Action Required: None

Unusual Data Activity (UDA) 1.0 end-of-life update

We have now deprecated the Unusual Data Activity 1.0 version, which was available as a part of the backup Elite license.

The new Unusual Data Activity (UDA) is a part of the Security Posture & Observability add-on.

Contact your Account Representative, Customer Success Manager, or Druva support for more details.

January 11, 2024

ENHANCEMENT

Support for RHEL 9.3 with inSync Client v5.9.5

Now, experience seamless Endpoint data protection for RHEL 9.3 operating system. inSync Client v5.9.5 is now qualified to protect user data on RHEL 9.3 devices.

Customer Action: Upgrade to inSync Client v5.9.5 for devices running on RHEL 9.3.

For upgrade instructions, see inSync Client Upgrade.


📝Note

No action is required if you already use inSync Client v5.9.5.


For details on prerequisites for installation, see hardware and software requirements.

Download the inSync Client v5.9.5 here.

For more details, contact Support.

November 20, 2023

inSync Client

FEATURE

inSync Client 7.2.5 for Windows and macOS

inSync Client v7.2.5 is now available for Windows & macOS. The version has infrastructure enhancements with below fixes.

If you are using CloudCache Server, it is necessary to update the CloudCache Server to the latest version to ensure data backup on Client 7.2.5.

FIXED ISSUE

Issue

Description

INS-101716 / INS-102392/ INS-102391

Fixed security vulnerability issues concerning the URL injection in Javascript code.

INS-114610

Fixed an issue for inSync Client activation through Proxy.

INS-116954

Fixed an issue for the inSync Client user interface.

INS-121057

Fixed an issue for the network interruption on devices for backup.

INS-105231

Fixed the CPU consumption issue for devices on which Cygwin is installed.

INS-122786

Fixed an issue for Mac Client wherein the backup fails for OneDrive directory with the 'Backed Up With Errors' error.

REVISION

Product

Revision Details

inSync Client v7.2.5

Windows: 110490
macOS: 110490

Download the latest inSync Client here.

For more information, contact support.

inSync Client v5.9.5 Patch update for Linux

A patch for inSync Client v5.9.5 is now available for Ubuntu and RHEL with below security fixes.

FIXED ISSUE

Issue

Description

INS-101503/ INS-103899/ INS-103900/ INS-102411

Fixed security vulnerability issues for the URL injection in the JS code.

REVISION

Product

Revision Details

r100940

r100940


📝 Note

Druva has not released a new version of inSync Client for Linux CentOS with inSync Client v5.9.5. You can continue using inSync Client v5.9.3 for Linux CentOS devices.

Download the latest inSync Client here.


November 04, 2023

SaaS Apps

New Feature

Refreshed inSync Settings User Interface

The inSync Settings page is now renamed to Endpoint and SaaS Apps settings with the following enhancements:

  • Categorized Settings

    • The settings are categorized and grouped, making it easier for administrators to locate and manage specific settings related to Endpoints and SaaS applications. Check out below.

  • Migration of the following settings for simplified navigation

    • Mass Deployment settings: The Mass Deployment setting is relocated to the Endpoints dashboard under the Mass Deployment tab to simplify the user experience by consolidating all related functionalities under one tab.

    • User provisioning settings: The User provisioning setting under the Deployment tab is relocated to the Users page under the Deployment tab to allow users to conveniently access and manage deployment settings within the context of user management.

Here is a glimpse

In addition, the following UI enhancements are now available:

Enhancement

Unified data protection for Groups and Teams

We've simplified data protection for Microsoft 365 by introducing a single configuration for all Microsoft 365 Groups applications. Now, you can easily set up backup for all resources in one place, ensuring comprehensive protection.

Action Required: Review the updated backup and retention settings, as they have been modified based on specific parameters. For more details, refer to the Groups and Teams documentation.

Here is a glimpse

  • Configure Multiple Groups, Teams, SharePoint Sites in one go: Use the Configure for Backup option to specify multiple discovered Groups, Teams, or SharePoint Online sites and apply consistent settings.

  • Get a separate view of the Discovered, Configured, and Backup settings.

Simplified onboarding for protecting Groups, Teams, SharePoint, and Public folder

To offer you a seamless and effortless experience in protecting your Microsoft 365 data, we have extended the simplified onboarding process to Groups, Teams, SharePoint, and Public folder apps by reducing and simplifying the configuration steps. With the new configuration wizard, you can now quickly configure your first backup right after discovery with just a few clicks.

For more information, see Onboarding Guide.

Protect Content Types in SharePoint

Now you can protect Content Types at the Site and Global level in SharePoint. This enhancement ensures that data consistency is not lost when an item or document is recovered.

Back up draft emails for Exchange Online

With this enhancement, you can now safeguard your composed but unsent emails from accidental or malicious deletions. It ensures that the emails in the Drafts folder are securely backed up, enabling seamless recovery whenever needed.

You can also search for backed-up emails from the draft folder using the Federated Search page's user name, created date, and subject filters. For more information, see How to search backed-up emails.


📝 Note

These features are available only with Microsoft Graph APIs.


Endpoints

New Feature

Refreshed inSync Settings User Interface

The inSync Settings page is now renamed to Endpoint and SaaS Apps settings with following enhancements:

Categorized Settings

The settings are categorized and grouped, making it easier for administrators to locate and manage specific settings related to Endpoints and SaaS applications. Check out below.

Migration of the following settings for simplified navigation:

  • Mass Deployment settings: The Mass Deployment setting is relocated to the Endpoints dashboard under the Mass Deployment tab to simplify the user experience by consolidating all related functionalities under one tab.

  • User provisioning settings: The User provisioning setting under the Deployment tab is relocated to the Users page under the Deployment tab to allow users to conveniently access and manage deployment settings within the context of user management.

Here is a glimpse

Get details of Disabled Devices through APIs

You now get the following details of disabled devices with the help of enhanced List all Devices -v2 and Get Device Information - v2APIs:

Disabled Date & Time: Provides the timestamp when the device was marked Disabled.

Disabled Mode: Provides information about the method or mode of the device being marked disabled. For example, the device is disabled through the Admin console.

Customer action: None.

For more information, see disable, enable or delete a user device.

Enhancement

Get Backup Data Classification

You can now monitor the storage space utilization of Backup data on a device details page with a classified view of storage details for

  • Files/Folders

  • System settings

Hover over the Backup Data field info icon to get the classified view.

Here is a glimpse

CloudCache Server v5.9.6 for Cloud

The CloudCache Server v5.9.6 is now available. The version has infrastructure enhancements with below security fix.

Fixed issue

Issue

Description

INS-102415

Fixed a security issue for the DLL planting.

Customer action required: Upgrade to CloudCache Server v5.9.6.

Revision

Product

Revision Details

CloudCache Server v5.9.6

r110282

Download the CloudCache Server here.

For more details, contact Support.

Data Governance

New Feature

Data Governance: New Target Download API for Legal Hold

Targeted Download is an API-based method for remote data retrieval, designed to gather data linked to specific users under a Legal-Hold policy. This approach allows legal administrators to employ their scripting skills and create customized automated workflows, using languages like Python or PowerShell, to selectively gather the necessary metadata or actual data. By eliminating irrelevant and duplicate data, this process reduces eDiscovery costs effectively. To learn more, see Using Target Download API.

Data Governance: eDiscovery Download client v2.0.3 update for inSync Cloud

An updated v2.0.3 for eDiscovery Download Client is now available with support for ARM binary for Mac M1 to work on both x86_64 and arm64 architectures.

You can now download and install the new ARM binary on M1 Macs without relying on Rosetta for the conversion of binary to be Mac compliant.

It also includes minor security enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.3 from the Downloads page.

For more information, see

Enhancement

Data Governance: eDiscovery Download client v2.0.2 update for inSync Cloud

An updated v2.0.2 for eDiscovery Download Client is now available with minor security enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.2 from the Downloads page.

For more information, see

Cloud Platform

Enhancement

Easily Access Your Frequently Visited Pages

For ease of operations and to help you quickly get to your frequently performed tasks, you can now access your top 5 frequently visited pages of the Druva Console from the global navigation bar.

With this cloud update, the frequently visited pages links for the following services will be visible:

  • Druva Cloud Platform Administration: 11th May 2023

  • Hybrid Workloads: 15th May 2023

For more information, see Introduction to Druva Cloud Platform Dashboard.

Deprecated

Deprecation of Free Okta Sign-up

Druva has discontinued support of sign-up with Okta for free feature used for SSO tenant creation.

Impact

The Okta Sign-up cart will not be available from the Druva Cloud Settings.

There is no impact if you have already used Okta for free. The URL will work as is.

October 13, 2023

inSync Client

Enhancement

Support for macOS Sonoma with inSync Client v7.1.0

Now experience seamless endpoint data protection for macOS Sonoma (14.0). Druva has qualified the inSync Client v7.1.0 on macOS Sonoma (14.0).

Customer Action: Upgrade to inSync Client v7.1.0. For upgrade instructions, see Upgrade inSync Client.


📝 Note

If you are already using inSync Client v7.1.0, no action is required.

For details on prerequisites for installation, see hardware and software requirements.

Download the inSync Client v7.1.0 here.

For more details, contact Support.

July 08, 2023

SaaS Apps

Customer action required: None.

New Feature

Refreshed Profile User Interface

The Profiles user interface is now refreshed to make the experience seamless and easy.
Here are the key enhancements:

Profile Listing Page

  • Refreshed Profile listing page to give a consolidated view of all the configured workloads

  • Search capability and filtering option for quick navigation, making it easier to manage Profiles

  • Export profile configuration to CSV option for quick reference

Create and Update Profile

  • The create and Update profile workflow is enhanced and has the relevant backup configuration settings grouped together for easy configuration

Here is a glimpse

For more information, see Create and Manage Profiles for SaaS Apps and Endpoints.

Enhancement

Graph APIs for SharePoint Online

Druva has started migrating to Microsoft Graph APIs v1.0 to back up data for SharePoint Online.

If you are using Druva to protect your Microsoft 365 data, you need to switch to the new APIs to:

  • Avail the new product features in SharePoint Online - New features will be released only on the Graph API.

  • Optimize the performance of SharePoint Online incremental backups.

Action Required: To switch to the new Graph APIs, Reconfigure the app that you are using and approve the permissions. If you have configured any auxiliary apps for SharePoint Online, you must reconfigure all of them.

Simplified onboarding for Microsoft 365

To improve customer experience, we have reduced and simplified the steps required to configure Microsoft 365 apps for data protection. The new configuration wizard enables you to protect your Microsoft 365 data seamlessly right from tenant authorization to backup configuration.

The new wizard has the following settings configured by default.

  • KMS is enabled

  • Azure AD user deployment method is selected

  • SaaS Apps is enabled in the default profile

Additionally, it offers you the flexibility to change these settings later.

For more information, see Onboarding Guide.

Customer action required: None

Here is a quick preview of the new onboarding experience.

Microsoft 365 and Google Workspace

Restore and download complete mailbox

Now, you can restore or download the entire mailbox in a single click in addition to restoring or downloading each mailbox item individually. We have also added the capability to download the entire mailbox in Archive format. After you trigger the download, the mailbox is downloaded in Operating System friendly archive format.

Here is a glimpse of the update

restore_download_data.png

For more information, see Restore Exchange Online data and Restore Gmail data.

Retain backup data for up to 360 months

You now have an option to configure retention period of up to 360 months for backed up Microsoft 365 and Google Workspace data and meet regulatory requirements for data compliance.

For more information, see Configure the Backup Retention Policy.

Customer action required: None.

Endpoints

New Feature

Share Preserved users' device data with active users

You can now share the preserved users' device data with active users. With this capability, the active users can access the device data of the preserved user and ensure business continuity when a user leaves the organization.

Customer action required: None

Here is a Glimpse

share_preserved_users_data.gif

For more information, see Share Device Data.

Edit GUID for users

You can now edit GUID (Globally Unique IDentifier) attribute for inSync users.

GUID attribute can be updated for :

  • Users provisioned in inSync through AD/LDAP - To enable correction of mismatch in GUID in inSync and AD/LDAP server.

  • Users added manually to inSync - To sync manually added users with AD/LDAP directory.


📝 Note

You can update the GUID attribute only for users who are:

  • Provisioned through AD/LDAP mapping

  • Added manually, provided the provisioning method in inSync settings is set as AD/LDAP


For more information, see Edit GUID attribute for Users.

Enhancement

Disable account activation mail

You can now disable the account activation email sent to users while adding them manually. By selecting the option, users will not receive an account activation mail and login credentials for End User web portal.

Here is a glimpse

disable_email.png

Customer action required: None

Find Device Mapping using Search

You can now search for device mappings by providing the device name or device-Id to retrieve the required information.

Here is a glimpse

device_mapping_search.png

Cloud Platform

New Feature

Refreshed Druva Cloud Platform Dashboard

Based on your feedback, the Druva Cloud Platform Dashboard is refreshed to provide a consolidated and workload-centric view of the Druva Cloud Platform. You now get a holistic status of the health of your data protection ecosystem. The view of the dashboard is tailored as per your role and licensed services.

Here is a glimpse

Refreshed Druva Cloud Platform Dashboard.png

Following are some of the key enhancements:

Enhancement

Description

Updated Global Left Navigation

Access all your licensed workloads and services.

From the All Services section, get a complete view of all the services Druva offers.

Access all the platform administration tasks.


📝 Note

The Services card from the old dashboard is merged into the global left navigation.


Data Protection Summary

You can view all the resources protected for a workload and the last backup status.

You can navigate to the specific workload interfaces with filters applied.

You can also monitor the license or credit consumption.

Security and Compliance Summary

Get a consolidated view of Security and Compliance activities with the following cards:

  • Sensitive Data Governance: Count of active violations and non-complaints users.

  • Ransomware Recovery: Count of curated snapshots and quarantined resources.

With this information, get an insight into how resilient your data protection ecosystem is.

Critical Alerts

At a glance, know the critical alerts that need your attention.

Backup Data Trend

You can analyze backup data growth trends for the last 90 days.

Login details in the user profile

View the login date and time and the IP address from which the login occurred. This information can help detect and prevent unauthorized access.

Enhancement

View cost reduction rates on the Account Details page

For Hybrid Workloads, from the Account Details page, you can now find information about the cost reduction rate you have availed with the Long-Term Retention and Archive capabilities.


📝 Note

Long-Term Retention and Archive capabilities are available only with Elite and Enterprise license editions.


For more information, see Account Details.

Here’s a glimpse

Data Protection Report.png

Filters for API credentials list

You can now filter API credentials based on the following:

  • Role

  • Modified By

  • Last Accessed before

To strengthen your security, using the Last Accessed Before filter, you can audit when the API credentials were last accessed.

For more information, see Filters for API credentials list.

Here’s a glimpse

Data Protection Report.png

Filter administrators based on the last login

You can now filter administrators based on the following:

  • Product

  • Last Login Before

Using these filters, you can monitor and audit the administrators’ last login before a specified duration.

For more information, see Filter Administrators based on the last login.

Here’s a glimpse

Data Protection Report.png

Data Governance

New Feature

Sensitive Data Governance (SDG): Introducing listing APIs

You can now use the following list APIs to create your own custom reports for file and email violations.

  • List Data Types: Provides details of all the available data types

  • List SDG policy templates: Provides details of all the available SDG policy templates created

  • List SDG policies: Provides details of all the configured SDG policies

  • List whitelisted keywords: Provides details of all the whitelisted keywords

  • List SDG settings: Provides details of all the SDG settings configured

  • List file violations: Provides details of all the file violations

  • List email violations: Provides details of all the email violations

For more information, see Developer Portal.

Customer action required: None.

Enhancement

Data Governance: eDiscovery Download client v2.0.2 update for inSync Cloud

An updated v2.0.2 for eDiscovery Download Client is now available with minor security enhancements.

Customer Action Required: Upgrade to eDiscovery Download Client v2.0.2 from the Downloads page.

For more information, see

Federated Search: Keep track of Federated Search actions

Druva logs all administrators' actions in the Admin Audit Trail for Delete and Quarantine. Now, we extend this capability to actions taken by administrators from Federated Search for the following:

  • File Search

  • Email Search

  • File Search Results sent via email

  • Email Search Result sent via email

  • Download search result (file/email)

This helps administrators keep track of the status of the action, such as successful or failed, and assists Infosec and Data Compliance administrators during audits and data investigations.

Here is a glimpse of the update

unresolved_tab.png

For more information, see,

Customer action required: None.

April 21, 2023

Enhancement

Support for macOS Ventura 13 with inSync Client v7.1.0

Now experience seamless endpoint data protection for macOS Ventura 13. Druva has qualified the inSync Client v7.1.0 on macOS Ventura 13.

Customer Action: Upgrade to inSync Client v7.1.0. For upgrade instructions, see Upgrade inSync Client.


📝 Note

If you are already using inSync Client v7.1.0, no action is required.


For details on prerequisites for installation, see hardware and software requirements.

Download the inSync Client v7.1.0 here.

For more details, contact Support.

April 18, 2023

New Feature

API to Download Authkey (to replace/add new device)

You can now use the Download Authkey API to replace or add a new device. For more information, see Download Authkey API.
Customer action required: None.

March 11, 2023

SaaS Apps

Enhancement

Microsoft 365

Support of Public Folder to all the regions supported by Druva

You can now backup Public Folder data to all the regions supported by Druva.


📝 Note

This enhancement is available with Enterprise and Elite editions.


Customer action required: None

Endpoints

New Feature

Simplified inSync Client mass deployment with new Mass Deployment wizard

You can now mass deploy inSync Client on user devices with the help of new automated Mass Deployment wizard from the Endpoints console. The wizard provides a single interface to auto-generate IMD (Integrated Mass Deployment) commands for different directory service environments, thus reducing your time and effort.

Here is a Glimpse

Customer action required: None

For more information, see Integrated mass deployment.

Enhancement

New Endpoint APIs

The following APIs are now available:

  • Get admin audit trail retention settings - To get the duration that your Druva Cloud Administrator has configured to retain the Audit Trails.

  • List all AD/LDAP Connectors - To list all configured AD/LDAP Connectors in your environment and monitor their status.

For more information, see the Developer portal.

Cloud platform

New Feature

Support for Authenticator App-based Multifactor Authentication

You can now configure Authenticator App-based Multifactor Authentication for secured administrator login.
The following Authenticator Apps are certified by Druva:

  • Microsoft Authenticator

  • Google Authenticator

  • Authy

  • Duo

  • LastPass

  • Symantec VIP

Here is a glimpse of the update

Gov_MFA.gif

For more information, see Configure Multifactor Authentication.

Data Governance

New Feature

eDiscovery: New eDiscovery Download Client v2.0.1 for GovCloud

The new version includes a more enhanced way of registering clients called token-based registration. This method uses tokens, which are unique, randomly generated strings of characters, to authenticate clients and verify that the requests are coming from a legitimate eDiscovery Download Client.

You can now download and install the latest v2.0.1 eDiscovery Download Client version for Windows and macOS from the Downloads page.

Here is a glimpse

eDiscovery_Client.png

Customer action required:

  • New client registrations will now have to provide tokens as input instead of client ID and secret ID

  • Existing clients, if in a disconnected state, will now require tokens as inputs to re-register

  • It is recommended that you whitelist the following global URL for the public cloud to establish a connection between the client and server: https://govglobalapis.druva.com.

For more information, see

Fixed Issues

Issue

Description

INS-72124

SharePoint Online: Fetching list item attachments for App catalog sites results in an error because the Attachments column is not present in the list.

INS-43114

SharePoint Online: Fixed an issue wherein you are unable to auto-discover sites.

INS-19790

SharePoint Online: Fixed an issue wherein deleted sites appear in the discovered sites list.

INS-43157

SharePoint Online: Fixed an issue wherein the site is not discovered when the search is disabled.

INS-43159

SharePoint Online: Fixed an issue wherein on-premise sites appear in the discovered sites list.

February 06, 2023

Enhancement

inSync Client 5.9.5 for Linux (RHEL and Ubuntu)

inSync Client v5.9.5 is now available for Linux operating systems with infrastructure enhancements and minor bug fixes.

Support for Ubuntu 22.04 operating system

inSync Client v5.9.5 now supports Ubuntu 22.04 operating system to experience seamless endpoint data protection.

Deprecated

Deprecation of Ubuntu 16.04 Operating System

Support for Ubuntu 16.04 operating system is discontinued. As a result, you will not be able to backup and restore data on devices running on Ubuntu 16.04 operating system.

Revision

Operating System

Version

Revision number

RHEL

  • 8.5 (64-bit)

  • 8.4 (64-bit)

r100910

Ubuntu

  • 22.04 (64 bit)

  • 20.04 (64-bit)

  • 18.04 (64-bit)

r100910

January 05, 2023

Enhancement

AD/LDAP Connector v6.1.1 patch update

AD/LDAP Connector v6.1.1 patch is now available for GovCloud. The version is FIPS (Federal Information Processing Standards) compliant and has minor bug fixes.

Customer action required: Upgrade to AD/LDAP connector v6.1.1

Revision

Product

Revision Details

AD/LDAP connector v6.1.1

r0809d3fa

Download the latest AD/LDAP connector here.

For more details, contact Support.

Archived release notes

For release notes of previous cloud updates, see Archived Release Notes.

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