This topic provides information about some of the Frequently Asked Questions (FAQs) related to Druva inSync for SharePoint Online.
General SaaS Apps FAQs
Refer to the following topic for FAQs related to SaaS Apps; SaaS Apps FAQ
Configuration FAQs
Configuration FAQs
How do I configure inSync to protect SharePoint Online data?
Refer to the following topic for details about how to configure inSync to protect SharePoint Online data
With the introduction of the Single App Mechanism, The SharePoints sites with Parent Correlation(Parent-Child Link) can be configured via Group Configuration as mentioned in the below steps in this article.
For Standalone SharePoint Online data: Configure inSync to protect SharePoint Online data
Backup FAQs
Backup FAQs
How to back up SharePoint Online data?
As an inSync Cloud administrator, you can schedule automatic backups or manually back up SharePoint Online data. To learn more, refer to the following topic: Backup SharePoint Online data
What data of SharePoint Online can inSync backup?
You can backup the following SharePoint Online data:
Team sites (Microsoft 365 Groups and Team’s hidden sites)
Classic sites
Within a site, inSync backs up the following:
Subsites
Document Libraries
Lists
Templates
Assets
Pages
Metadata associated with site collections, sites, libraries, lists, templates, assets, folders, files, and permissions.
To learn more, see Introduction to inSync for SharePoint Online.
What is the backup behavior if the SharePoint Site is deleted?
The backups for deleted SharePoint sites are failed, the inSync does not discover the deleted Sites, as a result you see an error: ESITENOTFOUND, the sites gets Auto disabled.
What happens if the SharePoint Sites are password-protected?
If the Site is password-protected, and the Global Admin Account used to configure inSync Cloud Apps has explicitly denied access to the questioned site, the backup will fail.
Restore FAQs
Restore FAQs
How to restore SharePoint Online data?
An inSync Cloud administrator can restore data using the inSync Management Console. An inSync end user does not have access to SPO backup data restore data.
To learn more, see Restore SharePoint Online data.
If we restore the SharePoint document from Druva backup, Will it restore all the versions or only latest version?
SharePoint backups contain only 1 version of the file in each snapshot. The backup process will only backup the latest version of the file.
Hence , the restore will contain only latest version of the file ( if you select the file from latest snapshot ). However, you will see 3 version created for the file after the restore. This is expected behavior due to the Microsoft API limitation. The 3rd version would contain the complete data equivalent to the latest version available in the snapshot that you have selected from Druva backup.
When Druva restores a SharePoint website (M365), can it restore the site with all the site permissions?
Within a site, inSync backs up metadata associated with site collections, sites, libraries, lists, templates, assets, folders, files, and permissions. When you restore the SharePoint site, inSync restores the site objects with associated metadata including permissions.