Overview
Druva inSync integrates with Google Workspace to provide centralized governance, backup, and restore capabilities for Gmail, Google Drive, and Shared Drives.
User Mapping Logic
To ensure data is backed up to the correct identity, inSync maps users using one of the following identifiers:
Email Address: Direct match of the inSync user email to the Google Workspace account.
User Principal Name (UPN): Mapping via a configured Active Directory attribute.
📝Storage Note: Google Workspace backup data consumes the Organization Quota, not individual user backup quotas.
Supported Data & Metadata
1. Gmail & Contacts
Contents:
Emails along with the attachments
Calendar events along with links to the attachments
Contacts
Metadata:
Email – To, From, Cc, Bcc, Subject, Sent On, Received On
Attachment – Name, Size
Time Stamp - Created, Modified, Received, Sent
Labels
2. Google Drive & Shared Drives
Contents
Files and folders that are owned by the user or that are shared with the user with download permission.
Shared Drives
Trash data
Comments
Metadata:
Title
Description
Created Date
Modified Date
File Size
Original Filename
Owners
Last Modifying User
Md5checksum
3. Native Google MIME Types Supported
Below are the MIME type for the native file type that would be backed up in Druva. All other native file types will be skipped.
application/vnd.google-apps.presentation- Google Slidesapplication/vnd.google-apps.spreadsheet'- Google Sheetsapplication/vnd.google-apps.document'- Google Docsapplication/vnd.google-apps.drawing'- Google Drawings
⚠️ Critical Limitations & Exclusions
To ensure backup integrity, note the following constraints:
Unsupported Apps: Google Forms and Google Sites are excluded from backups.
File Size Limits: Large Google Slides or .PPTX files (>400 MB) may fail due to Google API infrastructure limits.
Workaround: Split large files or convert them to PDF.
Calendar Attachments: These are stored in the user's Google Drive. Druva backs up the link to the attachment within the Calendar event.
Comments: Some Google Doc comments may be skipped due to platform-side API limitations.
The My Computer folder for syncing local files is excluded from backups and restores. Only My Drive and Shared Drives are backed up and restored. However, My Computer files may be included in the estimation API .