Manage credit consumption with Credit Limits
Efficiently managing credit consumption is essential for your organization. With Credit Limits, you can:
Set a credit limit for your organization.
Define actions when the limit is reached, such as disabling backups or sending alerts.
This feature helps you maintain a cost-effective environment by tracking credit usage across all organizations.
📝 Note
You can define credit limits only for organizations.
You can track credit usage and configure notifications for administrators when:
Credit usage reaches 80%, 90%, or 100% of the limit.
Usage increases by every additional 10% after reaching the limit.
To view these alerts, see Alerts.
View credit limits for your organization
You can view credit limits defined for your organizations using the Credit Limits page.
To view the credit limits
Log on to the Management Console.
On the menu bar, click Analytics and click Credit Limits in the left-pane.
The Credit Limits page appears.
If the organization is enabled, the Credit Limits page provides the following details:Organization: The name of the organization configured within your environment.
📝 Note
The Organization column is not displayed if an organization is disabled. For more information, see Enabling and Disabling Organizations.Credit Limit: The credit limit configured for the organization.
Limit Ended - A limit ended icon appears next to the credit limit when the credit limit date has ended for an organization.
Credit Limit history - A credit limit information History icon appears to notify the last three credit changes for an organization. Learn more.
Credit limit Used: The percentage of credit limit consumed.
Start Date: The date when the credit limit duration is started for the organization.
End Date: The date when the credit limit expires.
Action on Reaching Limit: Action to be taken when the credit limit reaches a certain limit.
If the organization is disabled, the Credit Limits page provides the following details:
Manage credit limits
Only Druva cloud administrators or custom administrators can set credit limits. You can set limits for multiple organizations at once.
📝 Note
You can set credit limits for multiple organizations simultaneously.
To manage credit limits
Log on to the Management Console.
On the menu bar, click Analytics, and click Credit Limits in the left-pane.
The Credit Limits page appears.
Click Manage Credit Limits. If organization is enabled, then select an organization and click Manage Credit Limits.
The Manage Credit Limits page appears with a list of organizations configured within your environment along with the predefined credit limits if any, and the percentage of the credit limit consumed.On the Manage Credit Limits dialog, specify the following:
Organization: The name of the organization configured within your environment.
📝 Note
The Organization column is not displayed if an organization is disabled. For more information, see Enabling and Disabling Organizations.
Start Date: The date when the credit limit was configured for the organization. By default, this date is set to the current date.
End Date: The date when the credit limit expires. This date must be greater than the current or the start date.
Credit Limit: The credit limit configured for the organization.
Based on your credit usage pattern for the last 30 days, Druva recommends the credit limit. Learn more.Limit used: The percentage of credit limit consumed. This shows the credit consumption that changes after the credit limit is increased or decreased.
Action on Reaching Limit: Specify the actions to be taken when the credit limit reaches a specified limit.
Send alerts only - Sends an email to the subscribed administrators when usage reaches 80%, 90%, 100%, and every 10% after.
Disable Backups at 80% / 90% / 100%: Automatically disables backups once the credit limit reaches these thresholds. To resume backups, increase the limit to a sufficient level such that consumption drops below the specified limit.
📝 Note
Even if backups are disabled, credits may still be consumed by the existing backups present in the organization .
If you select the backups to be disabled after reaching a certain limit, Druva automatically stops the backup for the selected organization. You can see the disabled state of the backup set on the backups listing page and backup details page. To enable the backups again, increase the credit limit.
Ongoing Druva backup jobs will not fail if the credit limit is exceeded during the job execution. The backup set will be disabled so that the next backup job does not run.
You can also see the status of the credit limit consumption on the organization’s dashboard.
If an organization is disabled, then the status of the credit limit consumption is displayed as follows:Click Save.
The new credit limits for the organizations now appear on the Credit Limits page.
Increase the credit limit to enable backups
If backups are disabled due to insufficient credits, you need to increase the credit limit to re-enable backups.
To increase the credit limit
Log on to the Management Console.
On the menu bar, click Analytics, and click Credit Limits in the left-pane.
The Credit Limits page appears.
Click Manage Credit Limits. If organization is enabled, then select an organization and click Manage Credit Limits. For more information, see Enabling and Disabling Organizations.
On the Manage Credit Limits dialog, select the enabled organization and increase the credit limit. The Limit Used field will show the new percentage of credit consumption after the limit is increased.
📝 Note
The Organization column is displayed only if organization is enabled.
Using Druva recommended credits
Druva provides intelligent credit limit recommendations based on your organization’s usage over the last 30 days. This feature is available for organizations older than 30 days.
To use Druva recommended credit limits
Log on to the Management Console.
On the menu bar, click Analytics, and click Credit Limits in the left-pane.
The Credit Limits page appears.
Click Manage Credit Limits. If an organization is enabled, then select an organization and click Manage Credit Limits. For more information, see Enabling and Disabling Organizations.
In the Manage Credit Limits dialog, click the Recommendations icon to view the suggested credit limit.
Click Use this to select the recommended credit limit.
Click Save.
View credit limit change history
You can view the history of credit limit changes for enabled organizations. For more information, see Enabling and Disabling Organizations.
A maximum of three credit limit changes is shown in history.
To view the credit limit change history
Log on to the Management Console.
On the menu bar, click Analytics, and click Credit Limits in the left-pane.
The Credit Limits page appears.
Click the information history icon next to the credit limit.
If the organization is enabled, a list of recent credit limit changes for an organization are displayed.
If the organization is enabled, then the Credit Limits page provides the following details:
Reassigning credits limit to organizations with expired limits
If an organization’s credit limit has expired, you can reassign new limits. To reassign credit limits to multiple organizations, select the required organizations, and click Manage Credit Limits.
📝 Note
The Organization column is displayed only if organization is enabled.For more information, see Enabling and Disabling Organizations.
To reassign credit limit to an organization whose limit has ended,
Log on to the Management Console.
On the menu bar, click Analytics, and click Credit Limits in the left-pane.
The Credit Limits page appears.
Click Manage Credit Limits. If an organization is enabled, select the organization whose credit limit has ended, and click Manage Credit Limits.
Select the Start Date. You can choose any date next to the previous end date.
Select the End Date.
Specify a new credit limit and select actions for when the limit is reached.
Select an action to be taken when the credit limit reaches a certain limit.
Click Save.
Sample email alert
See the following sample emails that are sent after you reach a certain percentage of credit utilization: