This article applies to:
OS: Windows
Product edition: inSync Cloud
Feature category: inSync Configuration
Problem description
The below error is displayed while creating an AD mapping.
Cause
Organization Unit (OU) count in the Active Directory is less than 10000.
Resolution
Configure the AD mapping manually using the following steps -
On the inSync Management Console, go to Endpoints > Users > User Provisioning > Mappings section.
Click New Mapping > Type the name of AD/LDAP Mapping.
Under AD/LDAP server select the required LDAP server.
Select the name to be used for AD creation appropriately.
Click on Use Manual AD/LDAP Filters option to switch to manual configuration.
Use Manual AD/LDAP filters - This method should be used only if you are well-informed about your organization's AD/LDAP structure.
This method allows you to enter the values for each field manually.
š” Tip
Click on āUse Manual AD/LDAP Filtersā to manually enter the OU / AD Group for the mapping.
See also
Refer Create an AD/LDAP mapping section for the complete procedure on AD/LDAP mapping.