Overview
If the administrator has provided the necessary permissions you can restore the Claude data through inSync Client and inSync web.
š Note
The Claude Desktop data backup is supported on below inSync Client versions:
Windows: 8.1.3 and above
Mac: 8.1.3 and above
Restore Claude Desktop Data from inSync Client
Procedure:
From the InSync Client app, go to the Backup and Restore section on the left navigation bar and select Restore. The Restore window appears.
On the inSync Restore window, select the device and then select the snapshot from which you want to restore the data.
Browse through the tree view, select the Claude App files that you want to restore.
In the Granular Restore Wizard, select Claude as the content type.Alternatively, you can use Search to search for files that you want to restore.
Browse or search for the files you want to restore and click Restore
Select the Claude Desktop component you want to restore. Select the target location for the restored files.
Click Restore.
Restore Claude data to devices using inSync Web
Procedure:
On the InSync Web left navigation pane, click Data Sources. Your data sources are displayed in the left pane.
From the list of data sources, click the data source for which you want to view the snapshots.
In the Granular Restore Wizard, select Claude desktop as the content type.
In the Snapshots list, click the snapshot from which you want to restore data.
Select the Claude desktop folder option. Alternatively, you can use Search to search for files that you want to restore.
In the Granular Restore Wizard, select Claude as the content type.
Browse or search for the files you want to restore and click Restore
Select the Claude component you want to restore. Select the target location for the restored files.
After selecting the desired snapshot click the Restore button, a Restore to Device window appears. The size of the data that you are going to restore is displayed in the Restore Data Size field.
Select the preferred device and location from the drop-down and click Restore.