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VMware VDDK errors
Updated over 8 months ago

VMWARE_VDDK1

Error Message:You do not have access rights to one or more than one vmdk files of the VM.

Error Description:This error may occur:

  • If the port 902 is blocked on the ESXi, which is registered under vCenter. For more information, see the article.

  • If you do not have adequate permission. For more information, see Required user permissions.

  • In case of vRDM, check if LUNs are present on VM and have proper permissions.

  • During backup and restore, if the connection between the backup proxy and the vCenter Server/ESXi host is disconnected.

  • If the Backup proxy VM is powered off and then powered on manually fromESXihost, the restore will fail if the restore mode isNBD.

VMWARE_VDDK2

Error Message: Phoenix Internal Error

Resolution: Contact Support.

VMWARE_VDDK3

Error Message: Phoenix Internal Error

Error Description: This error may occur if backup or restore fails due to incompatibility between vCenter/ESXi 6.5 and Backup Proxies VDDK 5.5 .

Resolution: Contact Support.

VMWARE_VDDK4

Error Message: Phoenix Internal Error

Resolution: Contact Support.

VMWARE_VDDK5

Error Message: Phoenix Internal Error

Resolution: Contact Support.

VMWARE_VDDK6

Error Message: Retryable VDDK exception occurred. Please retry backup/restore request again.

Resolution:Retry the operation.

VMWARE_VDDK65535

Error Message: Phoenix InternalError

Resolution: Contact Support.

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