This topic lists the scenario that you might encounter while setting up the Snowball Edge device.
DRST_S3_BUCKET_NOT_FOUND
Description:While activation of the Snowball Edge device if the expected S3 bucket is not found on the Snowball, the following error is displayed:
DRST_S3_BUCKET_NOT_FOUND
Resolution: Contact Support to verify the S3 bucket for the storage region.
Activation fails if the status of the Snowball Edge is ‘Request Received’
Description:While activating Snowball Edge, the status of the Snowball Edge must be set to Delivered to Customer
on the Management Console. If the status is Request Received
, the device will not be activated successfully.
Resolution: Contact Support to update the status on the Management Console.
Activation fails due to incorrect DNS settings
Description:When you launch the EC2 instance on the Snowball Edge device, you might not be able to connect to the internet or resolve DNS.
Resolution: Update the DNS entry to match your desired on-site DNS server in the /etc/resolv.conf
file.
To edit resolv.conf
on the DNS Server:
Type vi
/etc/resolv.conf
to open the file.Type
i
to enter the value.Update the DNS entries.
Press Esc key and type
:wq
to save and exit file.
Activation fails due to name resolution failure
Description:Issue encountered with local name resolution.
Resolution: Add the EC2 hostname as the first entry in the /etc/hosts
file.
To edit resolv.conf
on the DNS Server:
Type vi
/etc/hosts
to open the file.Type
i
to enter the value.Enter the following line to add the hostname in
hosts
file:
127.0.0.1 localhost <server-hostname>
Press Esc key and type
:wq
to save and exit file.