Applicable to Client version -
Windows - v6.6.0 |
Overview
This article provides the resolution for the below-listed messages that appear while manually upgrading inSync Client to 6.6.0.
Resolution
The message-specific resolution is provided below.
Upgrade inSync Client to v6.5.1 before upgrading to inSync Client v6.6.0
This message appears when your device is currently running the inSync Client version below 6.5.0 and you try to upgrade the client directly to 6.6.0. See the upgrade matrix for the recommended upgrade path.
Resolution:
inSync Client resumes the regular backups after the upgrade is complete.
Older inSync Client Configuration files detected
This message appears when the installer detects configuration files of a client with a version older than 6.5.0. The installation is aborted due to compatibility issues with the old configuration files.
Resolution:
inSync Client resumes the regular backups after the installation is complete.