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How to restore System App settings and backup data?
Updated over 7 months ago

Overview

This article explains the steps to perform System App settings restore. These steps apply when you are trying to activate the client manually.

Procedure

  • Consider a scenario where User has a single device named “KALPESH-PC”.

  • User has to reimage the device.

Now, User wants to retrieve the data back to this reimaged device along with the system app settings. (Persona restore)

  • User installs the inSync Client and activates it.

  • User will get the following window on the client machine.

ActivateDruvainSync.png
  • The above window would basically mean that User has activated a device which has the same hostname as it used earlier i.e KALPESH-PC. (This applies only for fresh installations of inSync Cloud and On-premise 5.5 and above.)

  • User can then select the option to restore “All backup data” and/or “System and application settings”.

SelectDataToRestore.png
  • Consider another scenario, where the new device does not have the same host name as the previous one. In this case User will see the below window.

ActivateOptions.png
  • If User wants to perform a persona restore (system and application settings), then he needs to select the option to “Replace my existing device” post which User will see the following window.

ReplaceDevice.png
ReplaceMyExistingDevice.png
  • User can then select the device (if he has multiple devices) and choose the option to restore “All backup data” and/or “System and application settings”.

  • This will restore the selected options and will replace the KALPESH-PC with the new device name for example-TEST.


📝 Note
User will not lose the restore points of the previous device i.e KALPESH-PC.


  • Alternatively, if the User does not wish to replace the device and wants to add a new device with the data restored from the previous device along with the system app settings, he can select the option to “Add as new device”

ActivateOptions2.png
DoYouWantToRestoreData.png
RestoreFromExistingDevice.png
  • The same window pops up and User can choose to select the option he likes.

  • This will add a new device along with the existing device.


📝 Note
For steps of automated activation, refer the following link.


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