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iPhone: Account information and other options
Updated over 8 months ago

Summary

My Account displays information related to your inSync user account and the iPhone device configuration for backup and protection and your quota usage.

Quota

Quota shows the amount of storage you have used on the inSync server:Backup Usageshows the space used for backing up your data,Share Usageshows the amount of space your shared data takes up, andQuotashows the total storage space allocated to you.

Backup and device protection

You can see the current configuration of your device forBackupandDevice Protectionservices. If it is mandatory for you to link your device to inSync, you will always see their status as ON. If it is optional for you to link your device to inSync, you can control the configuration.

  • You will see the status as OFF when you first log in.

  • You can tap and enable the Backup and Device Protection services.

  • You will be able to turn them on or off, depending on your requirement.

  • Whenever you turn either of these features on, inSync will check for or ask you to grant the required permissions

In case your device is set for access-only mode, you will not see these sections.

See Device Configuration for details.

Backup

This shows the backup statistics of the iPhone. See Backing up your Device data. It is visible only if the service is enabled.

iphone_my_account.gif

Device protection

This shows the current device protection status. See Device Protection.

Account information

This section shows:

  • Server URL: the inSyncServerIP address to which your iPhone is backed up.

  • Email ID: the email id associated your inSync user account.

Change password

TapChange Passwordto change your inSync account password.


πŸ“ Note
​ This password change will affect the login information of all your inSync backed up devices.
Change Passwordfeature is available only if the device is not in Access-only mode. See Device Configuration.
If you are using yourActive Directoryor single sign on credentials with inSync, you will not see this option.


App settings

Cache limit

TheCache Limitshows the local cache storage size.
This setting controls the number of files in theRecentslist, as well as puts a limit on the size of a single file that can be downloaded.
The default is 100 MB. TapCache Limitto resize the limit to the required value (with an upper limit of 32 GB).

Clear cache

TapClear Cacheto clear the list of files in theRecents.

Help

TapHelpto open the online Help for the inSync app. At any point in the app, you can click the ? icon to see the relevant help.

Logout

TappingLog outunlinks your phone from your inSync account. You will see a message informing you that your local data will be deleted.

If you choose to log out, you will have to login again and re-configure the device. Features like backup, device protection and share will not work.

Offline access

When the device is without internet connectivity or your inSync server is unreachable, inSync app operates in the offline mode. This means:

  • You can view your files inFavoritesandLast Accessed.

  • You cannot access your files inDevicesandShare.

  • You cannot useBackup Now.

When the device comes online, inSync logs in automatically.

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